DOH - Maintenance checklist v.1.6

• Please ensure you have the following equipment prior to starting the inspection. Laptop computer with HDMI connector able to produce a 1920x1080p HDIM signal. Telephones and tablet devices with adaptors are NOT acceptable video sources. If the room has hearing augmentation you will require headphones with a 3.5mm TRS connector. Consumables, ie Cable Velcro (double sided Velcro for cable management) , Velcro cable trucking, Replacement HDMI cables, Microfibre cloth for cleaning screens. DO NOT USE CHEMICALS ON SCREENS SURFACES.

• Conducted on

  Date

• Prepared by

• Street address
  Address

• Select Room Name from list, If the room is not listed, enter the name in the field below26

  Select

• If the room is not listed or missing in the drop down menu above, Please enter the correct Room Location / Number here

Video Conference System

• Asset Tag Number

Touch 10

• Asset Tag Number

Room booking panel - Navigator or Crestron TSW-7

• Asset Tag Number

Non Cisco Screen - 01

• Asset Tag Number

Non Cisco Screen - 02

• Asset Tag Number

• Please use your mobile device to take and add photos. Several photos can be added to each item if needed .

• 1 - Front View of System

  Media

• 2 - From door to VC System

  Media

• 3 - From Back of room to VC System

  Media

• 4 - Underside of meeting table - Photo must include any HDMI extenders

  Media

• 5 - Cable management between screen & Codec

  Media

• 6 - Hearing augmentation

  Media

• 7 - Cable raceways / carpet velcro

  Media

Room setup and devices

• Ensure all equipment is located correctly per the install guideline, Please relocate any out of place equipment to its correct location

  Complete

  Not Complete

  N/A

• Wipe all marks and finger prints from the webex board and touch ten controller

  Complete

  Not Complete

  N/A

• Check that the quick reference guide is present

  Yes

  No

  N/A

• Check cable raceway / carpet Velcro is neatly attached to the floor and is preventing trip hazards

  Good

  Fair

  Poor

  N/A

• Check HDMI content input cable is in good order - Please replace any damaged cables at time of inspection

  Pass

  Fail

  N/A

• Check Network cable for the Cisco Touch ten control panel - Please replace any damaged cables at time of inspection

  Pass

  Fail

  N/A

• Check Network cable for the Cisco Webex unit - Please replace any damaged cables at time of inspection

  Pass

  Fail

  N/A

• Check Power cables for the Cisco Webex unit is securely seated in both the GPO and the Webex unit

  Pass

  Fail

  N/A

• Check Cables under meeting table are secured correctly - Please secure any loose cables to underside of the table using Velcro

  Pass

  Fail

  N/A

• On touch screen webex boards, Confirm that the pen / stylus is located on the bottom of the screen on the magnetic holder. - Please replace if missing or if the tip is damaged.

  Pass

  Fail

  N/A

Perform a Webex test call with the help-desk staff and check the following items -

• For test calls, please select "join Webex" on the touch screen and enter the Meeting number:2651 526 3386 Password: test123
  IF you have problems, please call Gordon Beale or Matthew Bollard.

• Confirm the duration of the Webex test call. Call duration logs maybe cross referenced .

• Check speaker Levels and adjust as necessary. - You should be able hear the far-end clearly

  Pass

  Fail

  N/A

• Check microphone Levels and adjust as necessary - The far-end should be able to hear you clearly without distortion

  Pass

  Fail

  N/A

• Using your laptop and the provided HDMI cable, Share content with the other meeting participant.

  Pass

  Fail

  N/A

• Test Speaker tracking: Confirm camera detects and switches between active speakers and provides ideal framing

  Pass

  Fail

  N/A

Place a phone call to a landline or mobile phone - Currently not all rooms are enabled for external phone calls. Please skip this question

• Place a Phone call to Helpdesk mobile phone . Dial 0 0417 377 911. If helpdesk is unavailable, please call your own mobile phone.

• Confirm that call was able to be placed successfully.

  Pass

  Fail

  N/A

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• Does the room have hearing augmentation?

  Yes

  N/A

• Are the receivers and neck loops available ?

  Yes

  No

  N/A

• If the unit is not charging firstly check that the power supply for the charging cradle is connected to a working GPO.
  Check the battery selection switch located in the battery compartment in the top left corner is switched to NiMH.

• Are the receivers Charging ?

  Yes

  No

  N/A

• Using a set of standard headphones with a 3.5mm TRS connector. Connect to the receiver and confirm that the audio is clear and free from distortion?

  Pass

  Fail

  N/A

• Please provide detailed information on faults, rectification, hazards or suggestions below

• Notes:

• Once the maintenance has been completed . Please date, sign and submit the inspection form.

Supplier - Service Technician

• Complete

  Compliant

  Non-Compliant

  N/A

• Date & Time

  Date

• Service team full name & signature

  Sign

Super K Group - Service Manager

• Service manager signature

  Sign