Drive Thru Quick Shop

• Restaurant Number

• Restaurant Manager

• PIC

• Conducted on

  Date

• Prepared by

Speaker

• Answered in 5 seconds and not put on hot for more than 10 seconds?<br>

  Yes

  No

  N/A

• Friendly greeting?<br>

  Yes

  No

  N/A

• Combo and upsize offered?

  Yes

  No

  N/A

• Add on offered(dessert, etc.)?

  Yes

  No

  N/A

• Order repeated or directed to price confirmation?

  Yes

  No

  N/A

• Friendly close ( thank you and please pull to the window?

  Yes

  No

  N/A

• Menu board has all elements, correct pricing, lighting and is clean?

  Yes

  No

  N/A

Widow

• Friendly greeting at window within 5 seconds?

  Yes

  No

  N/A

• Order confirmed?<br>

  Yes

  No

  N/A

• Correct condiments offered?

  Yes

  No

  N/A

• Order confirmed upon delivery and guest thanked?

  Yes

  No

  N/A

• Order within speed target for day-part?

  Yes

  No

  N/A

Product.

• Did you receive everything ordered?

  Yes

  No

  N/A

• Correct amount of condiments, napkins, etc?

  Yes

  No

  N/A

• Is sandwich built correctly?

  Yes

  No

  N/A

• Is bun properly toasted?

  Yes

  No

  N/A

• Is sandwich hot and fresh?

  Yes

  No

  N/A

• Are fries hot and fresh?

  Yes

  No

  N/A

• Other items hot and fresh?(N/A if not applicable)

  Yes

  No

  N/A

• If applicable, manager is visible?

  Yes

  No

  N/A

• Employees in proper clean uniform?

  Yes

  No

  N/A

Facility

• Are light on and working?(After dark only)

  Yes

  No

  N/A

• Lot clean or appropriately clean for late night?

  Yes

  No

  N/A

• Drive Thru Window Clean?

  Yes

  No

  N/A

• Signature of Person in Charge.

  Sign