Title Page

  • 11/07/2023

  • Manager on Duty

  • Percentage Occupancy

  • Number of Adults

  • Number of Kids

  • Checked for special instructions from GM / EAM

  • Special Events

  • Guest Issues
  • Details

Duty Manager Report

Walk around resort

Maintenance Checklist

  • HOTEL SIGNAGE

  • Lights Around the Resort

  • Pool Lights

  • Potable Water Level ( Check with the maintenance on Duty )

  • MAIN ENTRANCE

  • Garden

  • LOBBY

  • LOBBY WASHROOMS + CHANGING ROOMS

  • Health and Safety Issues

  • Conference Room

  • Main Kitchen + Cold Rooms

  • FnB Service

  • Palmier

  • Annabella

  • Gin'ja

  • Cavendish Bar

  • Room Service

  • Palmier

  • Annabella

  • Gin'ja

  • Cavendish Bar

  • Room Service

Sports & Leisure / Kids Club

  • Activity Centre

  • Kids Club

  • Gym

  • Spa & Wellness Pavillion

  • Pathways

  • GARBAGE ROOM

Human Resources

  • STAFF CANTEEN

  • Staff Changing Room

  • Staff Grooming

  • Transport Issues Incurred

  • Overtime Control Monitoring
  • Who was the person you Interrogate ?

  • Time Of Interrogation Applicable to person sitting at the Back Area already dress to go Home.

  • Department

  • Reason for the Overtime

Security

  • Back Parking SPACES

  • CCTV Room

  • STAFF SPOT CHECKS (Alcohol test)

  • Back Search

  • Company Vehicle

  • Main Key box

  • Morning Shift (Number of security officers)

  • Afternoon Shift (Number of security officers)

  • Overnight Shift (Number of security officers)

  • Dog Handlers

Room inspection

  • Room number

Entrance

  • Entrance Door / Dnd bag clean / in good condition

  • Gardens / Plants /Pavements clean and well placed

Terrace

  • Terrace Floor / Furniture / Chairs / Table / Sofa / Cushions clean / good condition and well set / Ashtray / Match box / Mosquito coil and holder available

  • Terrace door and all glass pane clean (inside / outside)

  • Ceiling light working

  • Slidding Door/ Frame/ Glass clean and free of finger prints / Stickers

Bedroom

  • Door/ Door Frame/ Peep Hole

  • Ceiling & Fan clean / free of dust

  • Walls & doors free of dust

  • Room painting mark free / good condition

  • Room Temperature on 24 degrees

  • Carpet & Flooring clean / free of stains and dust

  • Bed linen clean , no tear / stain, well set and under bed clean

  • Upholstery clean / free of stains

  • Furniture clean / free of stains / varnish in good condition

  • Sheers curtains clean / Black out well fitted & arranged

  • Collaterals + Magazines (Presence Magazine / Villa Valriche / Out of Office)

  • Waste Bin clean / good condition + liner

  • Bedside table, Note pad, Pencil, Change Bedsheet Card

  • Bedside table light / Lamp cover clean and Working

  • Telephones and Ihome (Time) working and well set

  • Minibar clean / cooling / Minibar glasses clean / coasters clean

  • Tv & Tv Furniture clean / working condition / check remote

  • All Light Fixtures clean / working condition

  • Lamp Shades clean / stain free / correctly fitted

  • Hairdryer in drawer or on walk in closet table

Bathroom

  • Door, window clean / in good condition

  • Wardrobe clean, Hangers (8 normal/ 8 clips/ 4 satin), 2 Laundry bag / list, (Iron Board), 2 umbrellas

  • Safe Working + Instruction

  • Floors, walls and mirror clean

  • Ceiling / light & vents clean / free of dust

  • Vanity counter clean / good condition / dry / well fitted

  • Shower & Tub & Sink clean / good condition

  • Shower glass, inside outside clean / Free from finger prints

  • Shower drain / bathtub marble clean

  • Guest Amenities in suite: Bath gel, Shampoo, Conditioner, body lotion

  • Outside shower / Tap / wood flooring clean and working

  • Gardens / Plants clean and nice

  • WC clean / good condition / dry / well fitted

  • Toilet roll folded & spare available

  • Magnifying mirror clean and in good condition

  • Tissue Box folded and full

  • Soap dishes & Amenity tray clean + Face towels well folded

  • Toothbrush holder glasses clean

  • Waste Bin clean / good condition / liner inserted

  • Towels clean /stain free / fresh and well folded

  • Bathrobes / Slippers stain free / two pairs different each on Suites

  • Bathroom Amenities arranged neatly / completed

  • Room Service Amenities

  • Room smell clean and ready for arrival

  • Signature of Duty Manager

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