EITB Q2 FY22

• Conducted on

  Date

• Prepared by

• Location
  Address

Front End

• Verify effective bulk product payment through open questions; confirm mirrors on all belted lanes (iBuy mirrors #396272)

  Yes

  No

  N/A

• ACO Grids in place today, 1 to 8 ratio consistent, and Team Member in the area is engaging with our Customers

  Yes

  No

  N/A

• Observe two operators placing Fruit & Veg items on scale after scanning the data-bar (to ensure the actual weight is charged instead of minimum system weight)

  Yes

  No

  N/A

Online

• Review two team members understanding of the picking process for random weight products (scanning the barcode and entering actual weight rather than customer ordered weight)

  Yes

  No

  N/A

• Online Customer Experience Reviews (Audits) completed to process past 7 days (Minimum requirements: Pick Up Only - 1 audit per day; HD & Pick Up - completing 1 audit per day for Pick Up orders & 1 order per session for Home delivery orders)

  Yes

  No

  N/A

• Verify on the day of visit with RF device Gaps/Low Lines across Groceries & Freezer have been scanned and adjusted / filled

  Yes

  No

  N/A

• Quick Scan - was completed for today’s LTO zone and SMP is adequate through ambient stockroom and freezer

  Yes

  No

  N/A

• Auto Gap Scan - spot check gaps without Temp N/A stickers, to verify yesterday’s Auto Gap Scan was completed (to ensure teams are maximising accuracy and efficiency of scanning walkthrough)

  Yes

  No

  N/A

• Verify on the day of visit with RF device Gaps/Low Lines across Fresh Convenience and Prop Bakery have been scanned today and adjusted / filled

  Yes

  No

  N/A

• Quick Scan was completed for Overstocks in Fresh Convenience (Meat & Chiller) and SMP is adequate in coolrooms

  Yes

  No

  N/A

• Production Planners are in use and being followed in Deli Hot Food, Deli Sliced & Shaved, Seafood Thaw, Bakehouse?

  Yes

  No

  N/A

• Volatile Lines and MPL’s reviewed in Fruit & Veg, Deli & Seafood Service, Bakehouse

  Yes

  No

  N/A

• Grocery - verify today’s OOC report is completed in Device; spot-check Deleted Lines Backend + Baby Formula for OOC

  Yes

  No

  N/A

• Fresh Convenience - verify today’s OOC report is completed in Device; spot-check Seafood + Dips

  Yes

  No

  N/A

• Deli & Seafood Service - verify traceability is in place across cabinets and coolrooms; review products to be cleared today and confirm two team members correct understanding of the BTG markdown protocols

  Yes

  No

  N/A

• Food Rescue tubs are setup in ambient, chilled, and freezer locations

  Yes

  No

  N/A

• Food waste diversion separation processes were conducted as part of today’s Stock Loss Huddle as per the stores available diversion services (Tier List) (visual check of external landfill bin if unable to attend the huddle)

  Yes

  No

  N/A

• Local Partner diversions recorded correctly for last week (recording process only applicable if the store has a Farmer/Wildlife Partner and/or Local Food Rescue Partner - exc. OzHarvest/Foodbank/Fareshare)

  Yes

  No

  N/A