Title Page
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Conducted on
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Location
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Interviewee name
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Interviewee classification and organization
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HQ and Supervisor
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Work Task
PLAN
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Do you talk about how this work supports our company goal of being the safest, most reliable provider of clean energy to our customers?
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COMMENTS:
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Do you have good visibility on upcoming work?
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COMMENTS:
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Do you know why we are doing this work today? Compliance, safety, reliability, risk mitigation?
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COMMENTS:
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Are you qualified for the task you're performing today? Do you have the necessary training to do your job safely and competently?
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COMMENTS:
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Are you using the JHA to document and communicate hazards? Is it a collaborative process where all team members participate and feel comfortable bringing up issues?
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COMMENTS:
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Are you familiar with some of our new digital tools? GIS, Maps+, Substation Apps, TIL, CAP, etc? Have you used them at all or as part of your daily workflow?
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COMMENTS:
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Do you typically verify that prints/maps are current before beginning work?
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COMMENTS:
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How do you know that the info provided in your job packages is correct when you are on site?
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COMMENTS:
DO
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Do you know where to access Utility Bulletins, current test forms, up to date prints/maps? Do you have access to our grounding manual, MAD standard, code of safe practices, etc?
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COMMENTS:
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Have you used the TIL/D2 before? Any issues with using it?
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COMMENTS:
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In the event of a site emergency, do you know how to respond? How about a system emergency or event?
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COMMENTS:
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What procedure do you use if you have to make a change to the design or execution of issues drawings/maps?
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COMMENTS:
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Do you have issues with obtaining clearances for your work? Any obstructions with Ops or system restrictions?
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COMMENTS:
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Are you familiar with our new as-built drawing process? Have you seen a noticeable improvement in turnaround?
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COMMENTS:
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How are compliance documents completed and records updated upon job completion?
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COMMENTS:
CHECK
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Do you ensure that your tools are calibrated prior to use? How do you prove that they are calibrated?
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COMMENTS:
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Are you familiar with the MPR process?
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COMMENTS:
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Have you experienced problems with material procurement? Accuracy, timeliness, quality?
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COMMENTS:
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Ever experienced permitting issues that delayed or prevented your work?
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COMMENTS:
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Are you familiar with the CAP program? Have you had training on how to use CAP?
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COMMENTS:
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Have you submitted a CAP before? Satisfied with its effectiveness? Do you have CAP app on your phone?
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COMMENTS:
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Are there any problems with our inspection processes that need improvement?
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COMMENTS:
ACT
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What do you do if your tools are out of calibration?
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COMMENTS:
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Have you heard of the Electric Asset Excellence effort? Have you seen the recently published Asset Management Policy?
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COMMENTS:
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Do you see room for improvement for what training you receive and how to deliver it?
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COMMENTS:
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Have you experienced drawing/maps quality, procurement or accuracy issues on the job recently? If so how do you resolve issues?
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COMMENTS:
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Any other comments you have regarding opportunities for improvement in Elec Ops? Are there any issues that keep you from doing your work effectively?
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COMMENTS:
