Title Page
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Conducted on
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Location
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Interviewee name
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Interviewee classification and organization
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HQ and Supervisor
PLAN
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Do you talk about how this work supports our company goal of being the safest, most reliable provider of clean energy to our customers? Is efficiency/affordability discussed as part of your work execution?
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COMMENTS:
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Do you have good visibility on upcoming work and are you able to properly prepare for it?
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COMMENTS:
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Do you review scope of work and employee certifications before starting a job?
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COMMENTS:
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How are the quality, completeness, effectiveness of your job packages? How do you check that the info is correct before it goes out to the job site?
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COMMENTS:
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Are you using the JHA to document and communicate hazards? Is it a collaborative process where all team members participate and feel comfortable bringing up issues?
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COMMENTS:
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Are you familiar with some of our new digital tools? GIS, Maps+, Substation Apps, TIL, CAP, etc? Have you shared these with your employees? Have you used them at all or as part of your daily workflow? How are they working for you?
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COMMENTS:
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Do you typically verify that prints/maps are current before beginning work?
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COMMENTS:
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Are you supported in your efforts to bundle projects or work with others? Are you allowed to reach full efficiency in the planning of your work?
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COMMENTS:
DO
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Do you know where to access Utility Bulletins, current test forms, up to date prints/maps? Do you have access to our grounding manual, MAD standard, code of safe practices, etc?
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COMMENTS:
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Have you used the TIL/D2 before? Any issues with using it?
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COMMENTS:
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In the event of a site emergency, do you know how to respond? How about a system emergency or event?
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COMMENTS:
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What procedure do you use if you have to make a change to the design or execution of issues drawings/maps?
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COMMENTS:
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Do you have issues with obtaining clearances for your work? Any obstructions with Ops or system restrictions?
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COMMENTS:
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Are you familiar with our new as-built drawing process? Have you seen a noticeable improvement in turnaround?
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COMMENTS:
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How are compliance documents completed and records updated upon job completion?
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COMMENTS:
CHECK
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How is your M&TE calibration process handled in your HQ?
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COMMENTS:
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Are you familiar with the MPR process?
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COMMENTS:
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Have you experienced problems with material procurement? Accuracy, timeliness, quality?
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COMMENTS:
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Ever experienced permitting issues that delayed or prevented your work?
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COMMENTS:
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Are you familiar with the CAP program? Have you had training on how to use CAP?
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COMMENTS:
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Have you submitted a CAP before? Satisfied with its effectiveness? Do you have CAP app on your phone?
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COMMENTS:
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Are there any problems with our inspection processes that need improvement?
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COMMENTS:
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How do you deliver important policy changes, safety incidents to your crew?
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COMMENTS:
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Do you tailboard your employees regularly? Do you feel you get enough time in the field with them?
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COMMENTS:
ACT
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What do you do if your tools are out of calibration?
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COMMENTS:
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Have you heard of the Electric Asset Excellence effort? Have you seen the recently published Asset Management Policy?
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COMMENTS:
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Do you see room for improvement for what training you receive and how to deliver it?
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COMMENTS:
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Have you experienced drawing/maps quality, procurement or accuracy issues on the job recently? If so how do you resolve issues?
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COMMENTS:
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Any other comments you have regarding opportunities for improvement in Elec Ops? Are there any issues that keep you from doing your work effectively?
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COMMENTS:
