Engineer PDP review document S0705

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• Engineer PDP review form

• Name and Tech number

• Team number

  Select S0701 S0702 S0703 S0704 S0705 S0706

  • S0701
  • S0702
  • S0703
  • S0704
  • S0705
  • S0706

• Conducted on

  Date

• 

• 

• Enter copy of engineer score card or data dash here

  Media

Targets

• Completions baseline 94% target 97% by qtr
  average job times 60+ minutes by qtr
  No SM3 data baseline 5% per qtr target 0% per qtr
  SM3 compliance baseline 75% target 85%
  chrome app - run on all Q installs and service calls
  7 day revisits baseline 1.4% target 1%
  30 day revisits baseline 4.25% target 3.25%
  NPS baseline 75% target 80%
  CSAT baseline 94% target 95%
  jobs with sales % baseline 6.5% target 10%
  

• Review of last years PDP and objective setting In your own words high light last years KPI totals, give me what you were successful with and what you would like to work towards this year?

• Review of last years Personal/behavioural objectives and this years personal objective setting In your own words high light last years personal/behavioural goals, give me what you were successful with and what you would like to work towards this year?

• Review of last years health/well-being and charity goals and objective setting for this year In your own words high light last years health/well-being and charity goals, give me what you were successful with and what you would like to work towards this year?

• Other Supporting documents

  Media

• personal review of QTR1

• Add copy of qtr results here

  Media

• Pdp score on review for QTR 1

• personal review of QTR2

• Add copy of qtr results here

  Media

• Pdp score on review for QTR 2

• personal review of QTR3

• Add copy of qtr results here

  Media

• Pdp score on review for QTR 3

• personal review of QTR4

• Add copy of qtr results here

  Media

• Pdp score on review for QTR 4

• Pdp score YTD

• Engineers comments personal plan

• Comments/measures against personal plan.

• Supporting documents

  Media

• Engineers comments Health Well-being and Charity plan

• Comments/measures against Health Well-being and Charity plan.

• Supporting documents

  Media

• Note this is a review of your current PDP score as illustrated by the engineer score card/Data Dash/HS relative performance scorecard with additional review from your manager based on behaviours.

• Engineer signature

  Sign

• Manager signature

  Sign