Information
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Engineer name/number/audit title:
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Job number:
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Select date
NPS engineer survey
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CUSTOMER: please note that in the next few days you may receive a survey from sky about this engineers service today.
Please can you take the time to complete this survey as it is important to understand how well our engineer represented SKY today.
We hope that the visit went well and you score our engineer high(promoter), if not please feel free to leave feedback on what we can do to improve the service making our visits even better. -
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Thinking about the visit today how likely are you to recommend sky to a friend/family member or colleague - 0 definitely not to 10 definitely.
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Thinking about the visit today how would you rate the engineer overall 0 poor - 10 excellent.
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Note: please tap the NEXT SECTION arrow to confirm the results with a signature then hand the ipad back to the engineer.
Cust sign
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Customer signature
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Thank you for taking the time to complete this pre-survey please look out for the NPS survey coming soon by email or text.
