Title Page

  • Region

  • Coffeebar
  • Conducted on

Customer Environments (Exterior, Lobby & Restrooms)

Exterior

  • Coffeebar exterior signage is in good condition, clean and lit if appropriate.

  • Entryway sidewalk and parking spots in front of the coffeebar are free of spills and trash.

  • All windows and doors are clean and smudge free. Doors are in good repair check paint/wood condition as appropriate.

  • Patio furniture, awnings, umbrellas and umbrella bases are clean, in good condition and have no broken or bent arms.

  • Exterior garbage can is clean and not overflowing.

  • Notes

Lobby

  • Tables, table bases, charis, and chair rails are clean with no sticky residue or dust.

  • Lobby furniture is in good repair no furniture is needing replaced including soft seating having no rips.

  • Plants in the lobby are dusted, in good condition and alive.

  • Trash can(s) is/are clean, has room for more trash and bag is tucked in and not visible.

  • Baseboards and all ledges in the lobby are clean, free of dust and smudges.

  • Lobby floors are clean and well maintained.

  • Walls are clean, free of spills, marks and in good condition.

  • All lighting in the coffeebar is working, in good condition and clean. Light bulbs match and are the same brightness (same wattage)- including near registers and in the service areas.

  • All air conditioning vents in lobby are clean and dust free.

  • Notes

Digital Order Pickup

  • Digital order pickup fixture is clean, no drips, crumbs, dust etc.

  • Signage is up to date and in good condition.

  • Notes

Merchandise Area

  • Displays are well stocked based on most recent display booklet.

  • Displays are purposeful and do not add clutter to the coffeebar no unnecessary displays or decorations are up.

  • Merchandise is well dusted including the inside of mugs and tops of tumblers. Merchandise fixtures are in good repair.

  • Floors under and behind all merchandise fixtures are well maintained.

  • Notes

Condiment Station

  • Condiment bar is in good repair, including cabinet doors and interior shelving, is clean and free of spills, trash etc.

  • Floors under and behind the condiment bar is clean and well maintained.

  • Condiment station is well organized and full of all approved supplies.

  • Milk carafes are in good condition with neatly applied stickers that are legible.

  • No cup holders are stacked at the condiment bar.

  • Notes

Restrooms

  • Does this cafe have a customer bathroom (Yes or No)

  • Are all restroom(s) open to customers? (If store has 2 bathrooms, both should be availabe for customer use).

  • All lighting is working and in good condition.

  • No offensive odors or graffiti are present.

  • Floors, walls and baseboards are clean including any ledges.

  • Vent(s) is/are clean and dust free.

  • Sink(s) is/are clean. This includes the sink basin, faucet handles and pipes underneath sink.

  • Toilet(s) is/are clean this includes all surfaces and toilet bowl.

  • Mirror(s) is/are undamaged, clean and free of water spots and smudges.

  • Trash can(s) is/are clean and has room for more trash.

  • Hand soap is available.

  • Paper towels are stocked and only in the dispenser.

  • Toilet paper and toilet seat covers are stocked and only in the dispensers.

  • Baby changing station is clean and in good condition.

  • Notes

Queue & Register Area

  • Coffee tower is in good condition and signage is appropriate based on most recent display booklet and/or marketing communication. The fixture is clean, inclduing all shelves, ledges and the base.

  • Cooler is fully stocked will expected assortment and setup to standard. The cooler is clean and free of dust, inclduing all interior and exterior ledges. Shelving in the cooler is well maintained and in good repair.

  • All items have appropriate signage there are no hand written or ptouched signs.

  • ABG and Warm Breakfast are displayed abundantly and there are minimal crumbs on plates. Sneezeguard is clean and free of smudges.

  • POS terminals and area surrounding are well dusted, clutter free and clean.

  • Packaged food displays are stocked, dust free, free of debris, in good condition.

  • Notes

Service Areas- Customer View (Bean, Bar, Barista)

  • Directional signage (Order Here) signs are dust free including cables.

  • Back of espresso machine is clean and well dusted.

  • Surrounding bar service area is free of dust and spill including all ledges, counters.

  • Glass around espresso machine is clean and free of smudges.

  • Beverage pass through area is free of clutter.

  • There are no flies present in the coffeebar.

  • Notes

POP & Signage

  • Signage in windows and on doors are in good condition and have purpose. Unnecessary signage is removed.

  • Hours of operation signage have the correct hours ptouched and the correct signage is used (available to order from Imagine).

  • Interior signage is up to date and well maintained. No tears, stained, worn signs or stickers on registers, MOA fixtures, grinders, bean labels etc.

  • AFrame is in good repair, is clean and not torn or damaged. Signage on both sides are correct for the current season.

  • Menu signage (bean and beverage) are clean of spills, drips and dust.

  • Notes

Security System/Cameras

  • Do the security cameras have exposed wiring requiring a revisit from the security company?

  • Upload a photo to show the work required.

Front Line/ Service Area

Service Areas Behind the Counter (Register, Bean, Bar, Barista)

Register Area

  • Trash cans are not overflowing.

  • Notes

Urn and Cold Drink Prep Area

  • Urn is clean and free of coffee grounds.

  • Vent above urn is clean and in good condition.

  • Underneath urn is clean, there is no standing water or sludge.

  • Ice Bin exterior is clean and free of spills. There is no mold or slime inside or beneath the ice bin.

  • Cold Drink Prep area is well organized and counters are clean, including any drawers or cabinets in this area.

  • Notes

Espresso Machine Area

  • Primary barista reach-in fridge is clean and free of odor, the gaskets are clean and in good condition.

  • Secondary barista reach-in fridge is clean and free of ordor, the gastets are clean and in good condition.

  • Counters in this area are clean and wiped down.

  • Floor Drain is well scrubbed and clean.

  • Espresso Machine surfaces are clean and wiped down. Top of espresso machine is not used for storage of smallwares or ingredients, only approved "for here" serveware is on top of the machine.

  • Espresso machine grates are clean, free of milk foam and coffee grounds. Steam wands are clean and free of buildup.

  • Bar towels are sitting in sanitizer water and sanitizer solution is at the proper concentration.

  • Notes

Warm Breakfast

  • Does this store have Warm Breakfast?

  • Oven interior is clean and well maintained. Oven vent is in place and in good repair.

  • Warm Breakfast Fridge is clean and well organized including the gaskets are clean and in good repair.

  • Notes

Bean Counter

  • Bean bins/drawers are clean and free of coffee buildup including all counters and ledges.

  • Bean bins/drawers have updated signage that is in good repair.

  • No ABG boxes are stored or located in the bean service area.

  • Bean Grinder and scale area(s) is/are clean and free of coffee grounds.

  • All shelving and drawers in the area are clean and well organized.

  • Notes

Back of House

Back of House

3 Compartment Sink

  • Sink is clean including inside basins and exterior.

  • Backsplash is clean and free of debris and stains.

  • Floor and piping underneath sink is clean.

  • Chemicals are dispensing properly.

  • Does the coffeebar have a ware washer?

  • Is the warewasher in good condition and clean, inside and out?

  • Are the chemicals stocked and dispensing the correct concentation?

  • Run a load, do you notice any water leaks or drips that need attention?

  • No standing water is present underneath the warewasher.

  • Notes

Ice Machine

  • Exterior of ice machine is clean.

  • Air vents are free of lint and dust.

  • Ice machine is mold, mildew and slime free.

  • Floor drain below ice machine is clean.

  • Floor beneath ice machine is clean.

  • Notes

Milk Fridge

  • Top of fridge is not being used for storage.

  • Exterior is clean, including sides, doors and floors underneath.

  • Interior surfaces are clean and in good condition including gaskets.

  • Notes

Thaw Fridge

  • Does This Store have a thaw fridge?

  • Top of fridge is not being used for storage.

  • Exterior is clean, including doors, sides and floors beneath.

  • Gaskets are clean and in good condition

  • Interior surfaces are clean and in good condition

  • Notes

Freezer

  • Does the coffeebar have a freezer?

  • Top of freezer is not being used for storage.

  • Exterior is clean.

  • Gaskets are clean and in good condition.

  • Interior surfaces are clean and in good condition.

  • Notes

Mop Closet

  • Mop Closet walls are clean and in good condition.

  • Mop closet basin is clean.

  • Mop bucket is clean and stored upside down.

  • Mop is properly stored and in good condition.

  • Wet floor signs are availble, clean and in good condition.

  • All brooms and dust pans are clean and in good condition. No dust, grime or hair are left in the dust pans or stuck in the brissles of the brooms.

  • Notes

BOH Storage

  • Desk is clean and organized.

  • There are no flies present in the BOH area.

  • Floor underneath all shelving is free of debris.

  • All ceiling tiles are intact no tiles are missing or damaged.

  • All lights in the BOH are in working order, no light covers are cracked or damaged.

  • BOH Communications (WIS, Schedule, etc) are updated and posted neatly.

  • Notes

Employee Presentation

  • All employees are wearing legible name tags.

  • All employee aprons are clean and in good condition.

  • All employees have neatly groomed hair. Employees with shoulder length or longer hair have their hair neatly restrained.

  • All employees are wearing approved dress code (collared shirts, sweaters, solid colored tshirts or Peet's logo shirts with solid colored pants, capri pants, shorts or skirts that are knee length or longer no athletic apparel including leggins, sweat pants or workout wear. No logos other than the Peet's logo on any clothing, including hats).

  • Employees are not wearing athletic apparel including leggings and work out gear.

  • All employees are wearing clothing that fits at the waist. All tops meet bottoms with no visible skin showing in front or back

  • All employees are clean and dressed appropriately to reflect Peet's high quality standards

  • Notes

Environment Facilities Review

  • How many tickets are open in Officetrax around environment for the coffeebar (chairs, lighting, broken fixtures in restrooms, etc)?

  • Should the coffeebar open any tickets for repair based on what you noticed during this visit?

  • Notes on tickets needing to be opened.

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.