Information
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Fastracker name
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Store / Division
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Coach and Leadership Team
People overall
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1. Manages and leads a team of engaged, skilled, & productive staff who embrace the leadership qualities
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2. Takes accountability for developing talent
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3. Works collaboratively with others across and within the business
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Fast trackers notes
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Coach's notes
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Signed
1. Manage a team
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1. Foster an environment in which employees embrace the leadership qualities
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2. Develop, maintain, & evaluate a roster for the site that meets the needs of the business & customers
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3. Identify a recruitment need and successfully recruit a new employee
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4. Understand how to locate, interpret, and apply HR policies, EBA, and other relevant legislation in the workplace
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5. Understand what constitutes bullying & harassment and know how to manage any complaints you may receive if any of these behaviors are occurring in the workplace
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6. Know what services are available within the workplace to assist employees
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7. Understand the drivers of staff turnover and provide recommendations to increase staff retention and engagement
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8. Enable the successful return to work of any injured team members
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9. Define and communicate performance goals, follow up and provide feedback
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10. Identify performance issues and take corrective action
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11. Build relationships with external parties. Eg union / worksafe
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Fast trackers notes
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Coach's notes
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Signed
2. Talent development
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1. Effectively onboard a new team member
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2. Effectively coach new team members and managers
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3. Deliver an effective training session
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4. Have an increased awareness of diversity, why it's important, any what your role is in harnessing diversity in the workplace
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5. Encourage a learning environment and take accountability for talent development
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6. Understand the impact of change on individuals, your role in creating an environment receptive to change and leading people through a period of change
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7. Understand the role and importance of succession planning, the succession planning principles, and the role you play in the process
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Fast trackers notes
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Coach's notes
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Signed
3. Your Development
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1. Demonstrate and role model the leadership behaviors
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2. Seek development opportunities for self
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3. Gain the personal interaction and leadership techniques required to successfully manage situations and effectively lead individuals and teams
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Fast trackers notes
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Coach's notes
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Signed
Comments
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What are your main learnings?
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What challenges did you face?
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Comment on what you learnt by working in multiple divisions
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Coach's comments
Fastracker has a good understanding of the customer module and has achieved the learning objectives
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