Information
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Audit Title
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Document No.
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Enter time
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Station
- ABQ
- ALB
- AMA
- BDL
- BHM
- BNA
- BOI
- BOS
- BWI
- CHS
- CLE
- CMH
- CRP
- DAL
- DEN
- DTW
- ECP
- ELP
- FLL
- GEG
- HOU
- HRL
- IND
- IAD
- ISP
- JAN
- JAX
- JSP
- LAS
- LAX
- LBB
- LGA
- LIT
- MAF
- MCI
- MCO
- MDW
- MHT
- MKE
- MSP
- MSY
- OAK
- OKC
- OMA
- ONT
- ORF
- PBI
- PDX
- PHL
- PHX
- PIT
- PVD
- RDU
- RNO
- RSW
- SAN
- SAT
- SDF
- SEA
- SFO
- SJC
- SMF
- SNA
- STL
- TPA
- TUL
- TUS
- ABE
- AUA
- AVL
- ATL
- ACY
- BDA
- BMI
- BKG
- SJD
- CUN
- CRW
- CLT
- CAK
- DAY
- DSM
- FNT
- GRR
- MDT
- HSV
- EYW
- TYS
- LEX
- MEM
- MEX
- MIA
- MLI
- MBJ
- NAS
- PHF
- PNS
- PWM
- PUJ
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Registry/Nose#
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Outbound Flight#
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Gate Number
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Agents Initials or First name
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A/C
- 737-300
- 737-500
- 737-700
- 737-800
- 737-MAX
- 717
1. Did Agent properly setup for the flight?
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a. Did not print Dispatch Release/Weather Man
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b. Did not print fuel slip (depends on station)
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c. Other
2. Did Agent properly meet the aircraft?
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a. Security of jetbridge compromised?
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b. Agent did not verify crew on crew change (TSA)
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c. Jetbridge in safety zone or in safety box (if one is there)
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d. Did not verify aircraft number
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e. Jetbridge moved before aircraft chocked (pending hand signals)
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f. Canopy not down
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g. Jetbridge bumper touching aircraft
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h. Jetbridge bumper is above the red line (717 only)
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i. Other
3. Did Agent properly communicate with Flight Ops/Inflight?
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a. Did not communicate UM
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b. No Crew Member to take custody of UM
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c. Did not communicate thru Customers
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d. Other
4. Preboard/General boarding announcements?
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a. Did not offer priority boarding to Customers holding blue sleeves
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b. Other
5. Did Agent properly board flight?
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a. Did not scan boarding passes as Customers boarded
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b. Ignored boarding GUI prompts
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d. Allowed excess baggage to board (FAA)
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c. Allowed oversized baggage to board (FAA)
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e. Failed to reconcile flight in boarding GUI
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f. Other
6. Did Agent gather all required paperwork?
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a. Failed to obtain FD-201R
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b. Obtained signed copy of FD-201R before flight arrived
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c. FD-201R not signed. 3 signatures total (2-ramp, 1-Captain)
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d. Failed to obtain signed dispatch release
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e. .Z not printed (if applicable)
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f. Fails to enter security checks for originators in FTWEB (Orig only)
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g. Other
7. Did Agent properly handle gate checked items?
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a. Items not added to FD-201R
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b. Items not added to Loading Schedule(pending policy verification)
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c. Other
8. Did Agent perform final communication with Inflight?
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a. Did not hear "All set" communication for Pax count between Flight Crew and Ops
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b. Did not take UM down with envelope to FA to be signed
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c. Did not give Inflight the seat map
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d. Other
9. Was Agent wearing PPE upon arrival of A/C
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a. Crew Member not wearing hearing protection
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b. Other
10. Did Agent close flight out properly?
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a. Did not print flight close paperwok
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b. FlightManifest does not reflect designated flight
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c. Does not resolve mismatch with .Z and flight manifest
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d. Other
Misc
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Comments
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Photos
Auditor Signoff
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Auditor Initials
- RT
- CT
- LS
- SM
- BB
- NC
- CL
- MS
- MK
- RO
- AC
- HC