Information

  • Document No.

  • Location

  • Conducted on

  • Prepared by

Drink Execution

  • Did the bartender measure their syrup when building a cocktail? (excluding; Fawlty Tower and Flirtini)

  • Did the bartender use a julep strainer when preparing a traditional martini?

  • When building a traditional martini, did the bartender rinse the martini glass with vermouth?

  • Did the bartender use a sieve when preparing either a Dirty Vegas or Fawlty Tower?

  • When preparing a Brazillian or Cohiba, did the bartender top up the drink with ice prior to adding soda?

  • Did the bartender rinse the wine measure in between uses?

  • When pouring scotch, did the bartender use a new shot glass?

  • Did the bartender use a 2oz or 1oz shot glass when preparing a cactus sized highball?

  • When shaking a martini, did the bartender shake until the outside of the Boston shaker received condensation?

  • When preparing a mixed cocktail, did the bartender build the drink in a 14oz mixing sleeve?

  • Prior to pouring a draft sleeve of beer, did the bartender rinse the glass with the glass rinser?

  • Was the bartender pouring accurately and not performing any "night club style" pours?

  • When preparing a margarita, did the bartender measure 4 ounces of margarita pre-mix?

  • When preparing a Whiskey Sour, did the bartender use a fresh lemon?

  • General Comments

  • Pictures

Engagement

  • Did you receive a 10 sec greet time

  • How long was the greet time?

  • Did the bartender engage in a 3-point greet? (i.e. friendly greeting followed by a non-sales based query and ending with a drink or food recommendation)

  • Did the bartender introduce him/herself to you

  • What was his/her name

  • Did the bartender ask your name anytime during your stay?

  • How long did it take for every round of drinks from the time ordered to the time it was delivered to you?

  • Did the bartender quality check your drink?

  • Did your bartender offer you another beverage before your first one was finished

  • Did the bartender bill you using a bill shot glass immediately after you ordered your first round of drinks?

  • Did the bartender provide a fun atmosphere?

  • Did the bartender have good positive energy? (arms not folded, smiling, etc..)

  • Was the bartender interacting with other guests socially as well as service based?

  • Did the bartender thank you for your patronage?

  • Did the bartender sell the next visit?

  • Please describe how

  • Did the bartender either B.T.A. or B.T.E. you with his/her service?

  • Please describe how

  • Based on the bartender's ability to engage with guests, how likely are you to recommend this restaurant? (1 - not likely; 10 - very likely)

  • Did the bar look presentable, clean and organized? (i.e. no dirty cloth's in sight, ice wells not shut down, no glass racks in sight)

  • General Comments

  • Pictures

Export Instructions

  • Thank you for completing this audit. Your feedback is greatly appreciated. Please export and send the audit to:

    Nigel Alexander
    Sam Zavari
    The Bar Manager of the location

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