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Food & Beverage

  • A minimum of one designated breakfast host must be present during breakfast hours. [1092115]

  • The breakfast host must adhere to the following: [1092116]<br>• Greet or acknowledge guests within 30 seconds of their arrival [1092117]<br>• Offer a choice of seats unless the restaurant is fully booked [1092118]<br>Give an introduction to breakfast service, including; hot beverage service, a la carte service, cooked to<br>order and the breakfast buffet [1092119]<br>• Seat the guests and confirm whether their breakfast is included in their room rate [1092120]

  • The food outlet(s) must comply with the minimum opening and closing times. [478]<br>• Breakfast must be a minimum of four hours between 05:00 to 12:00. [59695]<br>• Lunch must be for a minimum of three hours, between 11:00 to 16:00. [59696]<br>• Dinner must be for a minimum of three hours, between 17:00 to 01:00. [59697]<br>• Bar must be for a minimum of five hours, between 10:00 to 03:00. [59698]<br>• In-Room dining/ Room Service must operate for 24 hours, seven days a week. [61054]

  • Only biodegradable drinking straws can be used throughout the hotel. (861052)

  • The following coffee options must be available upon guest request and served to the table: [1093115]<br>• Cappuccino [1093116]<br>• Latte [1093117]<br>• Black coffee [1093118]<br>• Coffee beans must be freshly ground, medium roast, using Arabica or Robusta beans [1093119]<br>• Freshly ground decaffeinated coffee must be available [1093120]<br>• Hot chocolate [1093121]<br>• Espresso [1093122]<br>• Macchiato [1093123]<br>• Flat White [1093124]<br>• Instant Coffee granules are not permitted [1093125]

Breakfast

  • A live cooking egg station is required and must offer: [59795]<br>• Fried eggs [59797]<br>• Poached eggs [59798]<br>• Scrambled eggs [59799]<br>• Boiled eggs [59800]<br>• Boiled eggs must be served in an egg cup [59802]<br>• Omelette [59801]<br>• A minimum of six ingredients must be available for omelettes [581094]<br>• Egg white omelette must be available. [59803]<br>• Egg menu must be displayed at the live cooking egg station [195048]

  • At a minimum, five hot side dishes must be displayed from the following: [583075]<br>• Baked beans [583081]<br>• A potato dish; Rosti, sauté potato, hash brown or tortilla. Must not be deep fried. [1077048]<br>• Sausage with a minimum pork content of 80%. [1077049]<br>Update • Smoked streaky bacon with minimum pork content of 87% or pork free bacon. [1077050]<br>• Mushrooms, must be fresh [1077051]<br>• Grilled tomatoes, must be fresh of plum or vine variety. [1077052]

  • Breakfast and dinner must be available in a full-service restaurant seven days a week and must<br>include: [1123512]<br>• Child’s portions or a separate children’s menu must be provided [1123513]<br>• A minimum of one vegetarian option [1123514]<br>• Healthy and fresh food options [1123515]<br>• Hot and Cold options [1123516]<br>• The breakfast buffet must be stocked until the end of the advertised breakfast service time [1123517]<br>• Popular internationally recognized dishes must be provided [1123518]<br>• Coffee machine on buffet for guest use is not permitted [1123519]<br>• Breakfast in the full-service restaurant must include a buffet and à la carte options [1123521]<br>• Child’s portions or a separate children’s menu must be provided [1123522]

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