Frontier - Short Visit Aug 2017

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• What are the objectives of the store visit, are they Smart? Specific - Is it relevant Measurable - How do you know its been it Agreed upon - Does the store understand Realistic- Is it achievable Time Based- When does it have to be done by

• Is the Store open?

  Yes

  No

  N/A

• Has the store been open during core Hours since the last visit?

  Yes

  No

  N/A

• Have colleagues been clocking in and out correctly?

  Yes

  No

  N/A

• If there are any patterns of lateness please document

• Is the rota document being used and there any Gaps in Rota that may need addressing for the remainder of the month?

Store Standards

• Does everyone in store have the correct PMR uniform

  Yes

  No

  N/A

• Does the store look good

  Yes

  No

  N/A

• Please add details of what looks good and what needs improving

• Out of 10 how would you score the stores appearance with 10 being good?

• Take pictures of the stores appearance and displays. Capture both what goods and needs improving

  Media

• Is the photo centre back area/working space clean, tidy and free of all risks and Hazards?

  Yes

  No

  N/A

• Out of 10 how would you score the back area with 10 being good?

• Take pictures of the work space/back area regardless of standards?

  Media

• Document what improvements are needed and what looks good?

Sales and Productivity

• Is the store on track to hit its Monetary Sales target?

  Yes

  No

  N/A

• What is the Value of Sales achieved so far this Month

• What is the daily Average of sales achieved so far this Month?

• What is the Hourly average of sales so far this month?

• How many transactions have been completed so far this month?

• What is the daily average number of transactions completed so far this month?

• How many Transactions have been completed per hour so far this Month?

• What is the value of Key Sales so far this Month?

• How many Key transactions have been sold so far this month?

• What is the value of ID Sales so far this Month?

• How many ID transactions have been keyed so far this month?

• What is the value of Gift Sales so far this Month?

• How many Gift transactions have been completed so far this month

• What is the value of Canvas sold so far this Month?

• How many canvas have been sold so far this month?

• Is the store completing the sales work book?

  Yes

  No

  N/A

• Is the store completing a weekly review on the previous weeks performance?

  Yes

  No

  N/A

Observations

• Have you seen the colleague actively look for sales during your visit

  Yes

  No

  N/A

• Please add any positive/negative observations

• Summary of store visit

• Team Leader/Colleague comments

• Add signature

  Sign