Frontier short visit v2

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Is the Store open?

  Yes

  No

  N/A

• Is there any reason why the store is closed? Is there details of when the store is next open?

• Has the store been open during its core hours?

  Yes

  No

  N/A

• Have the colleagues been clocking in and out correctly?

  Yes

  No

  N/A

• Take a picture of the Time and Attendance log for each member of the Team

  Media

• Are there any gaps in the rota over the next few weeks that may need addressing?

Store Standards

• Does everyone in store have the correct PMR uniform ?

  Yes

  No

  N/A

• Does the store look good from the outside looking in?

  Yes

  No

  N/A

• Please add details of what looks good and what may need improving

• Take pictures of the stores displays both good and bad

  Media

• What would you score the stores display wit 10being good and 1 being bad?

• Is the back area of the photo centre clean and tidy free of all hazards and risks?

  Yes

  No

  N/A

• Take pictures of the back area/work spaces regardless of the standards

  Media

• Document what looks good and what may need to improve

• How would you score the standards of the back area with 10 being Good and 1 been bad

• Are there currently any issues with equipment, please document

Sales and Productivity

• Did the store hit target last month

  Yes

  No

  N/A

• Detail previous month performance

• Is the store on track to hit its Total sales target this month?

  Yes

  No

  N/A

• What is the value of sales achieved so far this month?

• What is the daily average of Sales achieved so far this Month?

• What is the Hourly average of of sales so far this Month?

• How many Transactions have been completed so far this Month?

• What is the average number of transactions completed per day so far this month

• What is the average number of transactions completed per hour so far this month

• What is the value of Key sales completed so far this month?

• What is the number of Key transactions completed so far this month?

• What is the value of ID sales completed so far this month?

• What is the number of ID transactions completed so far this month

• What is the value of Gift sales completed so far this month?

• What is the number of Gift transactions completed so far this month

• What is the value of Canvas sales completed so far this month?

• How many Canvas have we sold so far this month?

• Is the store tracking their sales performance on a daily basis as requested

  Yes

  No

  N/A

• Take a picture of the sale tracker in store

  Media

• What observations have been made during this visit?

• What were the agreed action points from the last visit?

• Were the action points completed? Detail what improvements have been made

• Area Manager comments, expectations and Action points to be completed

• Team Leader/Team Member comments

• Add signature

  Sign