Full Store Protection Health Check

• Full Store Protection Audit

• Conducted on

  Date

• Prepared by

Engagement

• My guard is the face of the store?<br>- Guards are seen greeting customers<br>- Guards are not sat behind the lectern

  Yes

  No

  N/A

• Guards can describe the high risk areas of the store?

  Yes

  No

  N/A

• Found packaging is logged on incident reporting.

  No

  Yes

• All cameras are in good working order?<br>- Issues are logged with a reference number and escalated?

  Yes

  No

  N/A

• EAS Gates are tested daily and recorded?

  Yes

  No

  N/A

• Guard's view is not blocked by front of store stacks.

  Yes

  No

  N/A

• Product Protection is green?

  Yes

  No

  N/A

• Key control is in place and signed off weekly by services manager/STM?

  Yes

  No

  N/A

• Visitor book is in use and badges are issued to visitors?

  Yes

  No

  N/A

• Colleague searches are carried out randomly including locker and car searches?

  Yes

  No

  N/A

• Protector line posters are visible in colleague areas?

  Yes

  No

  N/A

• Deep dive action plans are in place?

  Yes

  No

  N/A

Front end

• Front end colleagues track DKE spend and have a plan in place to reduce?

  Yes

  No

  N/A

• Checkouts locked down when not in use and gates are sealed?

  Yes

  No

  N/A

• Checkouts are manned on high value aisle and colleagues know why?

  Yes

  No

  N/A

• PLU list is up to date and checked periodically?

  Yes

  No

  N/A

• Product recognition training is up to date and tracked?

  Yes

  No

  N/A

• Colleagues can describe Red Routes?

  Yes

  No

  N/A

• RF Tag deactivation is working on all checkout areas?

  Yes

  No

  N/A

• Loose produce is weighed correctly at checkouts?

  Yes

  No

  N/A

• Self scan colleagues can describe the types of fraud which go through their area?

  Yes

  No

  N/A

• SAYS colleagues can describe what to look for when completing a service check?

  Yes

  No

  N/A

Fresh

• Is there a locked cage for meat counter stock and is it in use?

  Yes

  No

  N/A

• Meat counter fridges are locked?

  Yes

  No

  N/A

• Is blood waste recorded correctly?

  Yes

  No

  N/A

• Meat counter reconciliation book is in use?

  Yes

  No

  N/A

• Is slicing waste cleared after each joint?

  Yes

  No

  N/A

• Pre-printed reduction labels found on shopfloor.

  No

  Yes

• Produce colleagues can describe the process for reducing and wasting loose produce?

  Yes

  No

  N/A

Ambient

• Restricted fill is in place on high loss lines?

  Yes

  No

  N/A

• Chewing gum fixtures are locked?

  Yes

  No

  N/A

• Red bottle tags being used on standard lines.

  No

  Yes

• Bottlelox are being used on 35cl bottles.

  No

  Yes

• Changing rooms are in good order?

  Yes

  No

  N/A

• Changing rooms are locked when not in use?

  Yes

  No

  N/A

• Make-up draws are locked?

  Yes

  No

  N/A

• Clear bags are provided on make-up for customers?

  Yes

  No

  N/A

• Saltley missed credits are green for last period?

  Yes

  No

  N/A

• Saltley dwell time is green?

  Yes

  No

  N/A

• News and mags compliance is 100% for last week?

  Yes

  No

  N/A

• Demo phones are locked securely?

  Yes

  No

  N/A

Dot Com

• Back gate and dot com is locked down when not in use?

  Yes

  No

  N/A

• Van keys are locked away overnight?

  Yes

  No

  N/A

• Pre-pick is completed by a manager or team support?

  Yes

  No

  N/A

• Missing items are tracked and customers contacted?

  Yes

  No

  N/A

• Drivers check all returns in with the duty manager when they return on an evening?

  Yes

  No

  N/A

Warehouse

• Is the yard and back gate secure?

  Yes

  No

  N/A

• Back yard is free of stock?

  Yes

  No

  N/A

• Is the back door locked down when not in use?<br>- Is the back door desk secure?

  Yes

  No

  N/A

• UODs are checked off?

  Yes

  No

  N/A

• Have all claim forms been sent to Cardiff?

  Yes

  No

  N/A

• Visitors book in use at the back door?

  Yes

  No

  N/A

• Are all door guards switched on and doors sealed?

  Yes

  No

  N/A

• Are secure warehouses locked with access list on the door?

  Yes

  No

  N/A

• Is the chewing gum cage locked?

  Yes

  No

  N/A

• Saltley cages are left in a secure location before being collected?<br>- Not left at the back door

  Yes

  No

  N/A

• Evidence of grazing?

  No

  Yes

• Evidence of Tesco stock being used by colleagues?

  No

  Yes

• Personal belongings left in the warehouses or fridges?

  No

  Yes

Routines

• Have waste prints been checked off, signed and filed for last 7 days?

  Yes

  No

  N/A

• Are all active waste cages secure?

  Yes

  No

  N/A

• Are waste cages clear of waste on the floor?

  Yes

  No

  N/A

• Check 10 products in the food waste cage, have these been wasted?

  Yes

  No

  N/A

• Check 10 products in the frozen waste cage, have they been wasted?

  Yes

  No

  N/A

• Check 5 products in the pink bag waste, have they been wasted?

  Yes

  No

  N/A

• Does each department have an organised waste cage?

  Yes

  No

  N/A

• Cleaners waste is recorded correctly?

  Yes

  No

  N/A

• Has the store manager completed and filed the fortnightly shrinkage checks?

  Yes

  No

  N/A

• Is the shrink board up to date?

  Yes

  No

  N/A

• Top 10/20 checks on the dashboard have been completed?

  Yes

  No

  N/A

• Scheduled counts for previous period are green?

  Yes

  No

  N/A

• Scheduled lows and overs compliance green for previous period?

  Yes

  No

  N/A

• PFS, Colleague Room, Free Fruit and Costa transfers are checked, signed off and filed?

  Yes

  No

  N/A

• DSS is reviewed each week?

  Yes

  No

  N/A

• Have any deliveries been allowed to auto confirm?

  No

  Yes

• All deliveries are confirmed for last week?

  Yes

  No

  N/A

• Bread and milk returns are completed weekly?

  Yes

  No

  N/A

• Free fruit transfers are completed daily?

  Yes

  No

  N/A