GAH Mini-Shop

Did the switchboard attendant include their name in the greeting?

Did the switchboard attendant have a smile in their voice and not rush the process?

Did the switchboard attendant suggestive sell?

Did the switchboard attendant read back the order / give total?

Were the menu housings and stall clean and free of residue?

Were the outside lights working in all stalls and we're all of the lot lights working?

Is the Marquee / LED sign working with the most current messaging?

Is the POPS displaying the current message?

Are all POPS and PAYS units working correctly? Note any that need repaired.

Are the windows clean?

Is the Patio & Lot free of loose trash? (Lot sweeps being done frequently)

Are the patio, walk ways, and stalls pressure washed regularly?

Is the restroom clean and stocked?

Is the CARHOP neat in appearance and in a proper uniform with name tag and apron?

Did the carhop greet you and SMILE?

Did the carhop introduce their self to you?

Was the order and total repeated back and a receipt automatically given?

Were you offered condiments?

Were you given a mint with your order?

Did the CARHOP "Thank You" and mention the 'RED' button?

Did you receive a Checkback during your visit?

Was the entree item prepared correct?

Was the entree neatly packaged?

Was the entree hot & fresh?

Was the side item portioned / prepared / packaged correctly?

Was the side item hot & fresh?

Was the drink made correctly with no spills on cup?

We're the items bagged correctly?