Information
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Audit Title
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Document No.
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Complimentary - Snacks minimum three times a day (good quality)
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Complimentary - Coffee, soft drink & lollies (reduce lollies 1-2 jars, venues choice)
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Machine & Jackpots Presentation Cleanliness (screens, button panels/buttons, coin trays & all machine surfaces)
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Machine Talkers - "A5" on left side of all machines
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POS - Linked machine POS (on all jackpot machines)
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POS "A5's other" - Trading Times & current promotion (only)
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POS "Walls / Endbanks - Comp coffee & comp snacks (other gaming relevant POS only)
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Atmosphere Appropriate music, lighting & room temperature
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Staff Presentation Uniforms, name tags, hairstyles, piercings & hygiene
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Hourly turnover, head count and payout time sheet used
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Note breaker operational, not running out during trade & left out until end of trade
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Two gaming pagers used (volume up)
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Hotel trading out grace period check hourly turnover
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David Schwarz program - David Schwarz A3 at cashier, pull up banner, staff self-help cards (behind Gaming License)
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Resposible Gambling Programs updated - (Old) Red & White Problem Gambling poster removed
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Contact made with local Gambling Help Providers
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External Building Gaming Signs in good order
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External Building General Cleanliness
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Keno TVs are on, stationary stocked & available in gaming & on all tables in the bistro
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KEY ISSUES AND COMMENTS
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Hotel Manager
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Select date
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Kim Ahmed
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Select date
