Title Page

  • Site conducted

  • Conducted on

  • Guest Experience Manager

  • Location
  • Room Attendant Name

Room Attendant & Floor Supervisor Audit Checklist

STANDARDS

  • Colleague is well-groomed, wearing clean, well ironed uniform and name tag

  • Colleague is able to confidently answer questions about the property facilities or immediately find out the information required

  • Colleague’s speech is clear and use of English is adequate to be fully understood

  • Colleague is having access to a room status report, Arrival, Departure and Guest In house.

  • Colleague is well maintining his trolley and has all the PPE equipments

  • Colleague is well aware about today's matches and information guests may require, such as shops, food delivery, taxi, public transportation

  • Colleague is having the End of Day Reports - Lost & Found, Key Handover, Maintenance, Room Assignment Completion, Occupied Room Inspection Report, Missing & Damaged report.

  • Colleague is having the End of Day Reports - Lost & Found, Key Handover,

  • Colleague is well aware of the previous shift handover report.

  • Colleague is informing his N+1 and the following shift about any important information that occurred during his shift

  • Overall Score

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.