Information
-
Document No.
-
Audit Title
-
Client / Site
-
Conducted on
-
Prepared by
-
Location
-
Personnel
Previous audit info
-
Are there action points from previous audits
Customer service
-
Have all current groups had pre arrival phone calls
-
Nominal information available for all groups on centre
-
Agreed objectives available to contact staff
-
Groups liaised with daily and info followed up on
-
Standard of accommodation and surrounding areas to an acceptable level
-
Are staff and seniors kept up to speed on guest feedback
-
Are staff and seniors presentable
-
Notice boards up to date and presented well
-
Sickbay tidy
-
Is de fib being checked weekly are FA supplies in date including sterile equipment in FA kit
Health & safety
-
Date of last activity WPSS
-
Findings from last WPSS
-
Date of GC WPSS
-
Findings from WPSS
-
Last near miss or serious incident
-
What has been the follow up of this incident
-
Question staff on procedures (ie GAP SAP)
-
FAAW assessment up to date
-
Log book signed, up to date and quality of entries acceptable
-
Regular fire drills being carried out fire log up to date
Management
-
Department objectives upto date and displayed
-
Office tidy
-
STAR file check ( 3 against sessions observed) reviews, sign offs up to date and correct
-
Findings from STAR file audit
-
Standard of observations seen in STAR files ( are seniors completing them properly
-
Standard of reviews
-
Have all qualifications been uploaded to snowdrop
-
Swimming pool paperwork up to date
-
Pool checks complete including daily, weekly & monthly checks
-
Senior meetings held recorded and links to objectives and current themes
-
Planning for up coming groups
-
An understanding of where we need to train ( against qual establishment)
-
3 month session cut off being complied with
-
Current levels of absence trend and what is being done about it
Staff observation
-
Activity 1 observation
-
Activity 2 observation
-
Activity 3 observation
-
Group leader 1 observation
-
Group leader 2 observation
-
Guest feedback from sessions observed
-
Session delivery checked against operating procedures
Stores/ equipment
-
Kit on session correct ( check FA kit, hypo barrels etc)
-
Base presentation and security
-
Static first aid kits stacked
-
Quad log check up to date
-
Stores paperwork upto date ( base and kit checks)
-
Clear procedure for retiring kit & putting equipment back onto session
-
Secure stores for certain equipment ( fuel, rifles pellets, arrows etc)
Action points from this audit
-
General comments
-
Action points from this audit
-
Action points