Goldair Handling Self Audit - duplicate

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Flight Number of Audited Flights

Section A - Check In

• Do desks open and close on time and are there enough?

  Yes

  No

  N/A

• Are company logos and branding correct?

  Yes

  No

  N/A

• Are security questions displayed and drawn to passengers attention?

  Yes

  No

  N/A

• Are excess baggage collection procedures followed?

  Yes

  No

  N/A

• Do agents check tickets and passports?

  Yes

  No

  N/A

• If DCS used, which system is it?

  Yes

  No

  N/A

• If required, are unruly passengers procedures followed?

  Yes

  No

  N/A

• Is cabin baggage viewed, weighed and tagged?

  Yes

  No

  N/A

Section A - Security/Boarding

• Are there enough baggage X-ray machines?

  Yes

  No

  N/A

• Are there sufficient immigration control channels open?

  Yes

  No

  N/A

• Are there separate Schengen channels/Areas?

  Yes

  No

  N/A

• Are the departure lounge FIDS and gate screens correct?

  Yes

  No

  N/A

• Do boarding staff arrive at gate on time?

  Yes

  No

  N/A

• Is there communication with a/c, re boarding time ETD?

  Yes

  No

  N/A

• Correct/Clear boarding announcements?

  Yes

  No

  N/A

• Are there sufficient buses for remote departures?

  Yes

  No

  N/A

• Are passports checked against boarding cards?

  Yes

  No

  N/A

Section A - Dangerous Goods

• Are Dangerous Goods notices provided by handling agent or airport authority displayed at: Check-in, Gates, Flight Desks?

  Yes

  No

  N/A

• Do agents ask/draw attention of customers to DG signs at check-in?

  Yes

  No

  N/A

Section B - Ramp Safety Checklist - ARRIVAL

• Was a pre-arrival FOD check performed?

  Yes

  No

  N/A

• Are vehicles (in use or otherwise) parked in designated areas?

  Yes

  No

  N/A

• Do personnel remain clear until anti-collision lights are off?

  Yes

  No

  N/A

• Is aircraft suitably chocked?

  Yes

  No

  N/A

• Is aircraft inspected for any ground damage prior to equipment being positioned on aircraft? If any damage noted, was the correct reporting procedure followed?

  Yes

  No

  N/A

• Are vehicles positioned only after chocks in place?

  Yes

  No

  N/A

• Did anyone approach aircraft whilst anti-collision lights were on?

  Yes

  No

  N/A

• Does aircraft load match loadsheet?

  Yes

  No

  N/A

• Are steps correctly positioned (no contact)?

  Yes

  No

  N/A

• Do those vehicles requiring a banksman have one?

  Yes

  No

  N/A

• Are wing/engine cones used?

  Yes

  No

  N/A

• Are baggage belt and hi-loader safety rails deployed?

  Yes

  No

  N/A

• Do staff avoid walking on moving baggage belts?

  Yes

  No

  N/A

Section B - General Turnaround

• Do personnel make use of PPE?

  Yes

  No

  N/A

• Are vehicles driven in a safe manner around the aircraft?

  Yes

  No

  N/A

• Are vehicles switched off (or chocked) when not in use?

  Yes

  No

  N/A

• Is upper load limits (line) adhered to

  Yes

  No

  N/A

• Are nets kept in holds at all times and secured for departure?

  Yes

  No

  N/A

• If any nets noted as faulty, where they reported to crew?

  Yes

  No

  N/A

• Are all ULD's fit for use, with nets/curtains fastened correctly?

  Yes

  No

  N/A

Section B - Departure

• Is any FOD generated by the turnaround removed before departure?

  Yes

  No

  N/A

• Do reversing vehicles use a banksman?

  Yes

  No

  N/A

• Is a pre-departure walk around performed?

  Yes

  No

  N/A

Section B - Personal Protective Equipment

• Is hearing protection worn?

  Yes

  No

  N/A

• Are hi-viz vests worn?

  Yes

  No

  N/A

• Are gloves and protective footwear worn?

  Yes

  No

  N/A

• Is there adequate night time lighting?

  Yes

  No

  N/A

Section B - Aircraft Cleaning

• Do cleaners arrive in good time?

  Yes

  No

  N/A

• Are correct specifications followed?

  Yes

  No

  N/A

Section B - Ramp Agent

• We're they present throughout the turnaround?

  Yes

  No

  N/A

• Did they have good communication with the crew?

  Yes

  No

  N/A

• Was all flight paperwork presented to crew in good time?

  Yes

  No

  N/A

Section C - Servicing Equipment

• Is the equipment serviceable and fit for purpose?

  Yes

  No

  N/A

• Check for missing rubber fenders, leaks, loose panels etc

• Do motorised vehicles have an operating fire extinguisher?

  Yes

  No

  N/A

• Does vehicle have a valid airside pass on display?

  Yes

  No

  N/A

Section D - Weight & Balance

• Is the W&B paperwork produced through handling agents DCS?

  Yes

  No

  N/A

• Are actual or average baggage weights in use?

  Yes

  No

  N/A

• Is loading planned in accordance with airline guidelines?

  Yes

  No

  N/A

• Is LIR information communicated to the loading team?

  Yes

  No

  N/A

• Is all loading based on a hard copy LIR, held by designated person

  Yes

  No

  N/A

• Is the LIR signed, annotated with actual baggage numbers and presented to the ramp agent?

  Yes

  No

  N/A

Section D - Operations

• Are PNL reports received -24?

  Yes

  No

  N/A

• Are required messages being received from up route station (MVT/LDM/CPM/PSM/PTM etc)?

  Yes

  No

  N/A

Section D - Flight File

• Loadsheet signed by captain and dispatcher?

  Yes

  No

  N/A

• LIRF: annotated, signed and matches info on loadsheet?

  Yes

  No

  N/A

• Baggage manifest?

  Yes

  No

  N/A

• PNL, pax info lists etc?

  Yes

  No

  N/A

• Operational flight plan (optional)

  Yes

  No

  N/A

• Bingo card

  Yes

  No

  N/A

• NOTOC (if applicable)

  Yes

  No

  N/A

• Security Seal log?

  Yes

  No

  N/A

• Storage period: minimum of months

  Yes

  No

  N/A

• Please indicate all flight files that have been checked, indicating any abnormalities (include flt#, date, reg and route):

Section E - Lost & Found / Mishandled Baggage

• Does agent have direct World Tracer access?

  Yes

  No

  N/A

• If not, what is the procedure?

Section F - Ramp Incident Reporting

• Are agents aware of requirement to notify relevant department of incidents & accidents, including aircraft damage?

  Yes

  No

  N/A

Section F - Emergency Response Plan

• Is the stations ERP complete, up to date and understood?

  Yes

  No

  N/A

Airport Station Checklist Complete

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