GSSM Store Visit

• GSSM Visit

• Client / Site

• Conducted on

  Date

• Prepared by

Front End

• Store has an engagement plan for all colleagues on SAYS & Self Scan an colleagues are aware off this?

  Met

  Not Met

  N/A

• SAYS scorecards - do store have file set up at SAYS with scorecards, are top lines highlighted and can colleagues on SAYS describe scorecard?

  Met

  Not Met

  N/A

• Are all Checkout gates secured when not in use and all Detaggers are locked when not in use?

  Met

  Not Met

  N/A

• The customer service desk has all drawers locked, no signs of grazing and no keys or Credit\Debit cards lying around?

  Met

  Not Met

  N/A

• Store has a live DKE plan and reviewing this on a weekly basis?

  Met

  Not Met

  N/A

Waste

• Waste cage is locked at all times and Duty Manager has the keys?

  Met

  Not Met

  N/A

• Check week -1 Waste prints are all signed off line by line by Duty Manager and filed as per WGLL

  Met

  Not Met

  N/A

• Damages areas in Fresh\Ambient & Non Food are laid out as per Project Zero pack and no build up of Damages?

  Met

  Not Met

  N/A

• Frozen Blue Bag process is live in store with cage locked down?

  Met

  Not Met

  N/A

• Review previous days transfers folder for signatures and values, evidence of FF4K and Canteen transfers each day?

  Met

  Not Met

  N/A

Product Protection

• Review BWS product protection, also check no spirits lines have 35cl bottle lox on?

  Met

  Not Met

  N/A

• Review H&B product protection, are top lines on dashboard all protected?

  Met

  Not Met

  N/A

• Review Electrical & GM Product Protection?

  Met

  Not Met

  N/A

• Are Clothing fitting rooms locked, manned an no signs of grazing?

  Met

  Not Met

  N/A

• Clothing - review delivery check in process for Clothing, are deliveries being unpacked and scanned in? Do store have mismatch file for clothing shrinkage and do they complete the returns scan once a week?

  Met

  Not Met

  N/A

• Complete Key control check in store for evidence of this being managed and key controls in place?

  Met

  Not Met

  N/A

• Review Project Genie checklist has it been checked off and store has evidence of this? Spot check a selection of these whilst in store

  Met

  Not Met

  N/A

• Review engagement of Project Genie, ask colleague in BWS and also H&B to describe the roll they play in the project?

  Met

  Not Met

  N/A

Warehouse & back areas

• Access to backyard is controlled and a visitor book in use?

  Met

  Not Met

  N/A

• All secure bonds\lock ups have up to date access lists and door guards switched on? Is the secure meat cage locked?

  Met

  Not Met

  N/A

• Any evidence of grazing in back areas?

  Met

  Not Met

  N/A

• Review RDR and delivery check in process for all deliveries?

  Met

  Not Met

  N/A

• Review Shrink & Security meeting board and process, is it up to date and relevant next steps in place with up to date deepdive plan? Are transfer details entered as values?

  Met

  Not Met

  N/A

• Dotcom - review process for CDA returning high value products to the store, does the dept have a folder that is signed off by duty manager?

  Met

  Not Met

  N/A

• Dotcom - review process for freshness guarantee lines, can the store show evidence of freshness guarantee lines being wasted and file proves this?

  Met

  Not Met

  N/A

Other Areas

• Any other next steps for store observed on todays visit? List below

  Non Scoring