GSSM visit checks

• Conducted on

  Date

• Prepared by

• Store Name

• Store Number

Checkouts/ Front End

• Are the Tills manned?<br>

  Yes

  No

  N/A

• Kiosk door is locked? If damaged there has been a call logged with reference number

  Yes

  No

  N/A

• Till Area clear and tidy? No loose tobacco or stock behind the counter

  Yes

  No

  N/A

• Self service is clear of rubbish ( loose receipts for example)<br>

  Yes

  No

  N/A

• If there is no one manning self service there are only four open including card only?

  Yes

  No

  N/A

Shopfloor

• EAS gates are working ?

  Yes

  No

  N/A

• Review the tagging across the shop floor, does it meet the guidelines?

  Yes

  No

  N/A

• Restrict fill is in place in high loss areas such as meat and health & beauty

  Yes

  No

  N/A

• Chewing Gum cabinet is locked?

  Yes

  No

  N/A

• Correct POS is out on display (CCTV, think 25 etc.)

  Yes

  No

  N/A

• Risers are being used in the correct areas?

  Yes

  No

  N/A

Guard

• Is there a Guard on shift?

  Yes

  No

  N/A

• Are they Dressed for service?

  Yes

  No

  N/A

• Can they describe the issues in the store? Theft? Threats etc

  Yes

  No

  N/A

• Can they log into incident reporting?

  Yes

  No

  N/A

• Can they describe the top lines from the current dashboard?

  Yes

  No

  N/A

Warehouse/ Chillers

• No build up of waste in other parts of the warehouse not the waste area?

  Yes

  No

  N/A

• Waste cage and dolly is set up? Is both sides of the cage locked?

  Yes

  No

  N/A

• Review the Waste? Has it been checked correctly? If there is no waste review the 543 sbo screen

  Yes

  No

  N/A

• Is there labels for loose items to support waste recording?

  Yes

  No

  N/A

• High value wine and beer cages are locked? They are not easy to access

  Yes

  No

  N/A

• Clear Signs or OSI being completed? Yellow labels on ambient backstock

  Yes

  No

  N/A

• Backdoors are locked?

  Yes

  No

  N/A

• Cleaners sink area is clear if damaged goods?

  Yes

  No

  N/A

Colleague Room/ Toilet & Cleaners area

• There is evidence stock is being transferred to canteen?

  Yes

  No

  N/A

• Review the SBO screen for transfers, also review the waste recording report for transfers in previous weeks

  Yes

  No

  N/A

• Any items colleagues have in canteen have a signed receipt hat match the products

  Yes

  No

  N/A

• Free fruit only being used within the allocated times of the year?

  Yes

  No

  N/A

• Toilets have hand wash available for colleagues? There is a transfer for the items

  Yes

  No

  N/A

• Air fresheners are transferred if being used?

  Yes

  No

  N/A

• Check cleaners area to make sure no shop floor products are being used? Are they being purchased or transferred out?

  Yes

  No

  N/A

Office & Shrink board

• Shrink board is up to date with latest dashboard, deep dive and next steps?

  Yes

  No

  N/A

• Review the top loss lines and see if there is a quick fix to protect those lines?

  Yes

  No

  N/A

• Office doors are locked?

  Yes

  No

  N/A

• Cash/ tobacco safes are locked if not being used?

  Yes

  No

  N/A

• No loose cash, vouchers or tobacco lying around?

  Yes

  No

  N/A

• Key control is in place?

  Yes

  No

  N/A

• Log book is being filled in, staff searches being completed?

  Yes

  No

  N/A

System

• ACAYG report reviewed? Is there a clear plan to trade the lines

  Yes

  No

  N/A

• KPI reports such as stock routines, news and mags etc are reviewed? If they are not in line is here a plan to resolve this

  Yes

  No

  N/A

• Voids are being reviewed? High void stores have a folder set up to track them on a daily basis?

  Yes

  No

  N/A

• Review the colleague shop? Type in 0.01 in the back office to check

  Yes

  No

  N/A

Other Bits

• Delivery issues/ SAR review and upskills given where needed?

  Yes

  No

  N/A

• Zero voids to be reviewed on cctv

  Yes

  No

  N/A

• High incident stores review the detail of the of the incidents being reported are they of a high standard?

  Yes

  No

  N/A

• Print out self serve report and review the colleagues that are doing high amounts of voids

  Yes

  No

  N/A