Title Page
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Site conducted
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Conducted on
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Prepared by
Food Quality
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Fries are fresh
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Fries are salted
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French Fries Temperature 150 or above
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Whopper Temerature 130 or above
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Sandwich does not have Quality Issues
Order Accuracy
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Order is correctly displayed on screen
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Receipt is given with order
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Items in order are present
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Sandwich modifications correct
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Napkins are given with order
Speed of Service
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Is window time 1:00 or less
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Is window time 1:01-1:15
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Is window time 1:16-1:25
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Is window time 1:26 - 1:35
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Is window time 1:35 or above
Friendliness
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Guest is greeted in a friendly manner
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Team members smile at guest
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Team member makes eye contact
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Guest is thanked or received a friendly send-off after receiving order
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Team member says "You Rule" during the transaction
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Crowns are visible in the restaurant
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Guest is offered a crown
Cleanliness
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Menu board is clean, well lit and in good condition
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Drive thru lane is clean and free of debris/trash
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Parking lot is clean and free of debris/trash
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Dining area is clean and free of debris/trash
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Restroom is clean, stocked and in good repair
