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Asia Pacific Continent | Guestroom Inspection - Manager Checklist 2023
The most common cleanliness issue are debris, dust, dirt or lint(เศษซาก ฝุ่น ดิน ทราย เศษผ้า) Gum, food or beverage spills(หมากฝรั่ง คราบอาหาร เครื่องดื่ม) Insects or cobwebs(แมลง ใยแมงมุม) water left in an iron(น้ำขังในเตารีด) Marble does not have high gloss shine(หินอ่อนไม่เงางาม) Odor not neutral(กลิ่นผิดปกติ) Spots, Soil, graffiti, marks, fingerprints or watermarks(จุดด่างดำ รอยขีดเขียน คราบ รอยนิ้วมือ คราบน้ำ) Wrinkles in bed linen(รอยเปื้อน คราบบนผ้า)
The most common condition issues are Any item not functioning(อุปกรณ์ไม่ทำงาน) Cracks, breaks, pits, scratches, dents or chipped (แตกหัก หลุม ขีดข่วน ยุบ บิ่น) edges peeling back(ขอบลอก) faded, threadbare, frays, buckles, patches or split seams(ซีดจาง สึกหรอ หลุดร่อน คดงอ รอยปะ ตะเข็บแตก) holes, burns, rips, tears(รู รอยไหม้ ฉีก ขาด) leaks, drips, mildew, rust or tarnish(น้ำรั่ว ซึม หยด คราบรา สนิม ตะกรัน) lightning not functional (ไฟส่องสว่างไม่ทำงาน) loose or missing drapery hooks(ขอเกี่ยว/แขวนหลุด หาย) loose or missing parts signage(ป้าย ชิ้นส่วนชำรุด) not snug to the wall, transition strip or threshold(ชิ้นส่วนไม่เรียบเสมอกับผนัง แถบ ขอบประตู ขอบหน้าต่าง ขอบกระเบื้อง) stains marks or graffiti(คราบฝังแน่น รอยขูดขีด) windows are fogged or discolored(กระจกมีรอยด่าง สีพื้นเสีย)
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MOD / Inspector Name
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Maid & Supervisor
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Room No.
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Date / Time
Entrance zone
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Entry door safety features are fully functional. Main door no kick mark, self closing, open 90 degree and release on first attempt
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Reason (Dusty / footmarks or kick-marks / damaged)
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Photo
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Door bell, look through the view port to ensure visibility, Evacuation graphics (condition)
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Reason (Uncleaned / stained / damaged / not working)
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Photo
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door latch / double lock (safety) operate properly
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Reason
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Photo
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smoke detector present and the indicator light blinking red
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Reason
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Photo
Closet
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Closet Amenities meet standard Iron, Ironing board, hangers, Laundry bag folded with logo visible and laundry pricing list
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Reason
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Photo
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Minimum hangers (6 open hook & 4 with clips) robes hung in closet, robe hanger in additional specified here
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Reason (Disorganized / hangers chipped / rusty / stains or dirt)
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Photo
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Iron / board (condition)
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Reason (Work / bad condition / stained)
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Photo
Bathrobes and slippers meet standards
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bathrobe required hangtag
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Reason
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Photo
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suites room 2 pairs of slippers
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Reason
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Photo
Guest Room Coffee and Tea Setup meet standard
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Water Kettle in place and good condition/cleanliness
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Reason
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Photo
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(2) Illy espresso capsules(red) (1) Illy decaf capsule(blue)Tea Options (2)English Breakfast, (2)Property Choice
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Reason
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Photo
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Guest Room Coffee and Tea Condiments and Collateral meet standard: coffee brew instruction card per brand artwork & specification/ condiments including (4)white sugar, (4)brown sugar, (4)sweetener (2)milk or creamer, (4)stirrer, (4)napkin, (2)stainless steel espresso spoons
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Reason
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Photo
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Refreshment Center Set up meets standard. Minimally include: (2)Branded coasters, (2)Single use stir sticks, (2)napkins, (2)Highball glasses, (2)wine glasses, wine opener, Ice Bucket, ice tongs
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Reason
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Photo
Guest Room Water meets standard 4 Complimentary bottles water placed visibly
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4 Complimentary bottles water placed visibly
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Reason
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Photo
Telephone meet standard
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Telephone line, speaker phone, cleanliness, placed bedside, voice mail technology, telephone pricing cards provided per brand artwork
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Reason
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Add media
Bedroom/Bathroom
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odor is neutral
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Reason
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Photo
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bedroom cleanliness & condition-doors/walls/Baseboards/Mirror
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Reason
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Photo
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bedroom cleanliness & condition-Ceiling
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Reason
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Photo
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bedroom cleanliness & condition-flooring
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Reason
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Photo
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bedroom cleanliness & condition-Chair
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Reason
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Photo
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Bedroom cleanliness & condition-Furniture/ Ottoman /Sofa
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Reason
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Photo
Bedroom Cleanliness
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lamps/lighting
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Reason
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Photo
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Windows cleanliness & condition
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Reason
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Photo
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Ventilation check control, filter, vents free of dust, water
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Reason
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Photo
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Balcony/ Patio cleanliness & condition
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Reason
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Photo
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Pillows/Shame cleanliness & condition no holes, burns, rips or tears, stains, marks or graffiti
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Reason
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Photo
Bathroom
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Bathroom Amenities meets standards. facial tissue, facial tissue cover, free standing hair dryer, soap dish, wastebasket, make up mirror
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Reason
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Photo
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Bath Terry meets standard. Baht mat, bath towel, hand towels, washcloths
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Reason
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Photo
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Bathroom cleanliness & condition- Door/walls
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Reason
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Photo
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Bathroom cleanliness & condition-ceiling
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Reason
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Photo
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Bathroom cleanliness & condition-Floor
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Reason
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Photo
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Bathroom cleanliness & condition-Sink/Counter/Shelves/Faucets
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Reason
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Photo
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Bathroom cleanliness & condition-Mirror/Lighting/Light Fixtures
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Reason
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Photo
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Bathroom cleanliness & condition-Vents/Exhaust Fans
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Reason
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Photo
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Bathroom cleanliness & condition-Toilet
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Reason
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Photo
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Bathroom cleanliness & condition-Fixture(towel bars/hair dryers/amenity/tray/waste can/tissue holder/toilet tissue holder
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Reason
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Photo
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Bathroom cleanliness & condition-Linens/Terry
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Reason
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Photo
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Bathroom cleanliness & condition-shower curtain/shower doors/shower rod
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Reason
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Photo
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Bathroom cleanliness & condition-Shower Enclosures or Bathtub/Plumbing Fixtures
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Reason
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Photo