HOUSEKEEPING - ARRIVAL

• Conducted on

  Date

• Prepared by

• Audited person

BEDROOM:

• Were the carpet/tiles/wood flooring clean and free of stains/dust?

  Yes

  No

  N/A

• Were all walls, doors, baseboards clean and free of marks/dirt/smudges/dust?

  Yes

  No

  N/A

• Were ceilings and vents clean and free of any dust?

  Yes

  No

  N/A

• Was the room at a comfortable temperature on arrival and free of odor?

  Yes

  No

  N/A

• Was the bed neatly made with clean linen, which was free of stains and tears and was the bed valance/skirting (if applicable) clean and neatly arranged?

  Yes

  No

  N/A

• Was the headboard in good condition and if applicable, were the bedspread/blankets/scatter cushions/bolsters clean?

  Yes

  No

  N/A

• Was all upholstered furniture clean and free of stains?

  Yes

  No

  N/A

• Were all the furniture surfaces clean and dust/smear free?

  Yes

  No

  N/A

• Were all the picture/door/mirror frames clean and dust free?

  Yes

  No

  N/A

• Were all the windows/mirrors/chrome/metal surfaces clean and freeof smears?

  Yes

  No

  N/A

• Were the curtains/voiles/shutters/blinds clean and properly fitted?

  Yes

  No

  N/A

• Was the wastepaper bin clean and in excellent condition?

  Yes

  No

  N/A

• Was a notepad, pen/pencil available next to each telephone in the room?

  Yes

  No

  N/A

• Was all in room collateral clean and in excellent condition?

  Yes

  No

  N/A

• Were the wardrobes/drawers clean and free of any scuffs, dust or debris?

  Yes

  No

  N/A

• Was the television clean and correctly tuned in?

  Yes

  No

  N/A

• If there were clocks in the room did they all display the correct time and were they synchronized within 2 minutes of each other and were all alarm clocks reset to no alarm?

  Yes

  No

  N/A

• Were all light fixtures in the bathroom and bedroom workingproperly and were they clean and dust free?

  Yes

  No

  N/A

• Was the balcony clean, swept and all balcony furniture clean and set up (weather permitting)?

  Yes

  No

  N/A

• Were any pre-arrival requests/personal preferences in place on arrival (e.g. non allergic pillows, baby cot, etc.)?

  Yes

  No

  N/A

BATHROOM:

• Was the bathroom completely mold free?

  Yes

  No

  N/A

• Were the floor, walls, doors and ceiling clean?

  Yes

  No

  N/A

• Were the shower, bath, sink and toilet clean?

  Yes

  No

  N/A

• Were the showerhead and bath/sink taps polished and free of lime scale?

  Yes

  No

  N/A

• Was the shower screen/door clean?

  Yes

  No

  N/A

• Were all counters, shelves and soap dishes clean and dry?

  Yes

  No

  N/A

• Was the wastepaper bin clean and in excellent condition?

  Yes

  No

  N/A

• Was a complete set of unused amenities present on arrival?

  Yes

  No

  N/A

• Was there a full box of tissues, a well presented toilet roll and a spare toilet roll available?

  Yes

  No

  N/A

• Were there 2 x clean drinking water glasses or similar present?

  Yes

  No

  N/A

• Were all towels clean, unstained and in excellent repair?

  Yes

  No

  N/A

• Were bathrobes and slippers present on arrival and were they clean and in excellent repair?

  Yes

  No

  N/A