Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
People Management
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All DCMs to have a 121 monthly with the meeting recorded in their PDB.
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All FOH/SFOH to have a 121 monthly and the meeting recorded in their PDB<br>
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All FSMs to have a 121 monthly and the meeting recorded in their PDB<br>
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All MAs to have a 121 monthly and the meeting recorded in their PDB<br>
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Everyone has quality objectives set inn their PDB - utalising SMART objective setting in the PDB page 2
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Training and Coaching Requirements and 'Training Log' (PDB) is complete relevant to the employee
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MA Compass in place for each MA and that quality set ups being completed daily and MA daily activity is evident (Review minimum 14 days)
Rota Management
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Rota in club matches Rota model for club, with exception of sickness AWOL or reasonable explained exception. Minimum of 2 weeks planned and on display in advance of the current day.
Absence Management
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Evidence of annual leave management and a completed in-club tracker
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All employee sickness absence, holidays and AWOL are logged on the payroll input spreadsheet.
References
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Evidence of telephone or written reference documented (template) for new starters
Induction
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All new starters have received their Fit2Learn Folder and evidence (reference materials) of progress made from 1 January 2013
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All new starters have been signed-off within their induction period and evidence to prove (completed product/knowledge card including quizzes) - 30 days non-management/60 days management
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All new starters to have passed their Health & Safety Quiz (Knowledge Card) during their induction period - 30 days non-management/60 days management
Existing Employee Development
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All existing employees have a Knowledge and Product cards
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All existing employees have passed their on-line quizzes (Knowledge Card)
Legal Compliance
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All employees have a signed contract in their EPF which reflects their current T&Cs
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All employees have correct Proof Of Eligibility to work in the UK in their EPF
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All employees have a signed copy of the IT policy in their EPF
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All employees have a signed copy of the Bonus and Commission Terms and Conditions in their EPF