Information
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Site Name
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Conducted on
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Name of SHEQ completing this audit:
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Personnel
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Location
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Audit Crib Sheet - SHEQ
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NOTE: See the Control of Non-Conformances, Corrective & Preventive Actions - in support of the below observations - Click Open Document ➡️
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Type of Audit
- HEALTH & SAFETY
- QUALITY
- ENVIRONMENT
Health & Safety
1) Safety management
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1.1) Is health and safety a regular item of discussion via staff committees etc?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
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Comments:
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Documentation:
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1.2) Do all managers / supervisors complete a site safety inspection monthly with evidence of actions taken?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
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Comments:
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Documentation:
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1.3) Is the zero harm planner an active document with evidence of regular updates and staff involvement?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
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Comments:
-
Documentation:
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1.4) Has it been reviewed, updated and RAG's within the last quarter?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
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Comments:
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Documentation:
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1.5) Can the site produce a list of open NCRs from the Engie Information Management System?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
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Comments:
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Documentation:
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1.6) For those that have been closed in the last 12 months can they show 1 example (1 to 10 closures) 2 examples (20 to 50 closures) 3 examples (51 and above) physical evidence of closure e.g. records, completion certificate, appointment letter, correspondence, new/modified asset/procedure/process etc.
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
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Comments:
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Documentation:
2) Policies and procedures
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2.1) Is the correct Health and Safety poster displayed?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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2.2) Is it accurately completed with all necessary information?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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2.3) Are relevant policies and procedures displayed as required?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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2.4) Is the zero harm board displayed and well used?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
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Comments:
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Documentation:
3) Accident and near miss reporting
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3.1) Has CID been rolled out to all managers / staff?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
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Comments:
-
Documentation:
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3.2) Are staff able to describe the accident reporting procedure?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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3.3) Are there posters / cards etc provided to staff detailing the Incident Reporting Line number?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
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Documentation:
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3.4) Do they know how to raise a near miss and can they describe a typical near miss?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
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Comments:
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Documentation:
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3.5) How many near misses have been reported in the last month?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
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Comments:
-
Documentation:
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3.6) Review a recent accident report / investigation. Is it completed appropriately with evidence of remedial actions taken?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
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Comments:
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Documentation:
4) Fire safety
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4.1) Does the site have a suitable fire risk assessment?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
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Comments:
-
Documentation:
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4.2) When was it last completed / reviewed?
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Comments:
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Documentation:
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4.3) When were the fire extinguishers last tested?
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- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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4.4) Who were they tested by?
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- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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4.5) Are extinguishers, alarm call points etc in appropriate locations, maintained and tested in line with guidance?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
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Comments:
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Documentation:
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4.6) When was the last fire drill?
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- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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4.7) Is fire signage appropriate and clear?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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4.8) Are all fire doors listed on an asset register with evidence of 6 monthly checks?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
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Comments:
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Documentation:
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4.9) Are all fire dampers and shutters listed on an asset register and are annual service records available?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
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Comments:
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Documentation:
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4.10) Are the emergency lighting check records available and complete - monthly function test, annual duration test etc?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
5) First aid
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5.1) Are there adequate first aid boxes, eye wash stations etc on site?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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5.2) Are there adequate first aiders on site that cover 'out of normal hours' if required?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
6) Welfare facilities
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6.1) Are the facilities sufficient, clean and appropriate?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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6.2) Are there sufficient facilities for washing and eating etc?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
7) Working environment
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7.1) Is lighting adequate?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
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Comments:
-
Documentation:
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7.2) Is the temperature adequate?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
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Comments:
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Documentation:
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7.3) Are noise levels appropriate?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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7.4) Is there sufficient space for staff and activities?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
7.5) Is the environment clean and free from dust etc?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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7.6) Are all access routes clear, well defined and in good condition?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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7.7) Are vehicle / pedestrian routes separate and clearly marked?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
8) Manual handling
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8.1) Have manual handling assessments been completed for all high risk tasks?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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8.2) Have all staff received recent manual handling training?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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8.3) Are there adequate manual handling aids on site for staff use?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
9) Working at height
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9.1) Is there a work at height register in place?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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9.2) Have all staff received training in the use of access equipment - ladders, steps, MEWPS etc
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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9.3) Is the access equipment register in place, upto date and understood by staff?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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9.4) Is all access equipment tagged and clearly showing an ID and date of inspection?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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9.5) Is work at height well controlled using permits, assessments, POWRA and management control?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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9.6) Have managers received training in controlling safe work at height?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
10) Work equipment
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10.1) Is there a log of all work equipment used on site?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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10.2) Where is this kept and in what form?
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Documentation:
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10.3) Is all work equipment maintained, calibrated and tested where necessary?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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10.4) Have machinery risk assessments been completed for higher risk equipment?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
10.5) Do staff have adequate training for the use of higher risk equipment?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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10.6) Is all equipment properly and adequately guarded to current standards?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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10.7) Does the site have lifts?
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10.8) Please provide a copy of the insurance test certificate
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Documentation:
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10.9) Are hand tools properly used, maintained and stored?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
11) Occupational health
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11.1) If a noise assessment is required, is it complete, in date and have remedial actions been taken?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
11.2) Is hearing protection provided and used by staff as necessary?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
11.3) Have staff received hearing tests?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
12) Electrical safety
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12.1) When was the last fixed wiring test?
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- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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12.2) Do new electrical installations and minor electrical works have test and inspection records available? Please provide evidence.
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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12.3) Are leads, cables, sockets etc maintained in good order and kept tidy?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
13) Risk assessment
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13.1) Is there evidence of practical risk assessment being used on site?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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13.2) Is it suitable and sufficient?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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13.3) Are point of work risk assessments or PDA based assessment being used for all higher risk tasks?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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13.4) Have adequate method statements and / or safe systems of work been created as a result of risk assessments?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
13.5) Do staff understand the purpose of risk assessment and change their behaviour as a result?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
13.6) Have specific assessments been completed for pregnant / breast feeding mothers, those with disabilities and young workers?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
14) Display screen equipment
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14.1) Have all staff who use a computer completed DSE assessments?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
14.2) Do staff understand the eye test procedure?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
14.3) Have staff been trained in taking work breaks, screen position etc?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
14.4) Is there an action plan for staff with higher risk?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
15) COSHH
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15.1) Are chemicals safety stored?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
15.2) Are COSHH assessments completed for all substances?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
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15.3) Where is this kept? Is it Sypol based or an alternative? Is it up to date?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
15.4) Are there clear instructions on the use of substances available for all staff?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
15.5) Are staff competent in the delivery, use, storage and disposal of substances they use?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
15.6) Is there adequate signage for chemical stores and PPE?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
16) PPE
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16.1) Is adequate PPE provided for all staff?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
16.2) Please provide examples of PPE used on the site / Contract
-
Documentation:
-
16.3) Are staff trained in the use of PPE where required?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
16.4) Is a record kept of PPE issue to staff?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
17) Asbestos
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17.1) Does the site have an asbestos register that is upto date, accurate and easy to understand?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
17.2) Do all sites where the contract staff operate also have a register, reviewed, available for staff and updated with any previous asbestos works highlighted?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
17.3) Are all relevant staff trained annually in asbestos awareness?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
17.4) Have relevant staff received face fit testing?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
18) Sub Contractors
-
18.1) Is good control of sub contractors maintained?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
18.2) Please provide evidence of control of contractors on site
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
18.3) Are all sub contractors required to sign in and out?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
18.4) While on site, are subcontractors managed effectively?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
18.5) How are they managed to ensure they are conforming to Company expectations?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
18.6) Is there evidence of sub contractor RAMS being used on site? Have these been checked by site staff?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
18.7) Have all new Contractors received the new Contractor Induction Video and is there evidence that this is being used on site?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
19) Safety training
-
19.1) Are staff provably competent to undertake their roles?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments
-
Documentation:
-
19.2) Is the safety training matrix available and up to date?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
19.3) Does the site have adequate first aiders and fire marshalls?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
19.4) Is there a register of tool box talks to be held over the next 12 months available?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
19.5) Do all staff receive at least 1 tool box talk per month?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
19.6) Have all new staff received a Company Induction.
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
20) Inspection of flues in voids. When working on a boiler served by a concealed chimney/flue there are some additional boiler operational safety checks which should be carried out to ensure the boilers are safely functioning:
-
Health and Safety Bulletin 01 17 - Inspection of flues in voids
-
20.1) That the combustion performance of the appliance is correct in all modes of operation and complies with Manufacturer’s instructions?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
20.2) That plume/heat discharge from the chimney/flue termination is in line with manufacturer’s guidelines?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
20.3) No evidence of distress on the enclosure or staining on the ceiling along the route of the chimney/flue?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
20.4) No previous history of issues with chimney/flues at the address or neighbouring properties?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
20.5) Wherever possible a visual inspection of the flue in the void is to be carried out. Where this is not possible the advice of the relevant Authorising Engineer (Gas) is to be sought?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
21) Overall Section Summary
22) Additional Observations Requiring Attention
-
SHEQ Signature
-
Site Manager Signature:
Quality Audit
1) Business Management System Implementation
-
1.1) Has the Business Management System been implemented across the Contract / Site?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
2) Business Management System Compliance
-
2.1) Is there full compliance against all the relevant elements of the Business Management System within the Contract / Site?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
3) Sector Procedures / Processes
-
3.1) Are there any Sector Procedures / processes in place? Have they been developed to support specific situational requirements? Do they meet and/or exceed the requirements outlined within the relevant ENGIE Procedure? Was the development / implementation agreed with the Sector Head of SHEQ and Head of Quality?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
4) Local Operating Procedures (LOP) / Processes
-
4.1) Are there any Local Operating Procedure / processes in place? Have they been developed to support customer or situational requirements at a Contract/Site Level? Do they meet and/or exceed the requirements outlined within the relevant Engie Procedure and / or BUP Procedures? Was the development / implementation agreed with the BU Head of SHEQ?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
5) Customer Focused Processes
-
5.1) Is a periodic review conducted to assess the effectiveness and efficiency of all customer focused processes?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
6) Availability of Contract Documentation
-
6.1) Are all the relevant documents available to appropriate people, e.g. Security Plans, Cleaning Schedules, etc,?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
7) Client Meetings
-
7.1) Is there evidence of routine client meetings to review performance and assist developing improvement plans e.g. through the client review or minutes from client meetings?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
8) Customer Communications & Reporting.
-
8.1) Are customer expectations regarding communication, and performance reporting understood, and is there a Communication Plan in place to manage these?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
9) Recruitment Procedures
-
9.1) Is there evidence that company recruitment procedures are being followed?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
10) Reference/Clearance Checking
-
10.1) Is Engie legally compliant (Starters and where renewals/re-certification's) in areas such as for example 'Right to Work in the UK', 'CRB Checks' and 'SIA Checks'? For those checks that require renewals / re-certification's, evidence that renewals have been carried out is essential.
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
11) Induction - Checklist
-
11.1) Has an Induction Checklist been completed for all new employees that started within the past 12 months?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
12) Induction - 1.2.1 with Manager / Supervisor
-
12.1) Have all new starters and transferees received a 1.2.1 induction with their Manager / Supervisor on day one of employment?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
13) Full Company Induction
-
13.1) Have all new starters and transferees received a full company induction and signed off (in conjunction with their manager) their 12 week induction programme?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
14) 12 Week Performance Reviews
-
14.1) Have all new starters and transferees received a 12 week performance review with Manager / Supervisor?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
15) Annual TOP3 Review - All Employees
-
15.1) Has every employee received an annual TOP3 review and had objectives set?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
16) Annual TOP3 Review - All Managers
-
16.1) Have all managers had a TOP3 performance development review and objectives set linked to the business plan?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
17) Management Attendance at Mandatory Training
-
17.1) Have managers attended mandatory training as defined by the learning and development department? And is there evidence? (Mandatory training = Sustainability, Data Protection, Code of Conduct and Competition Compliance).
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
18) Training Records
-
18.1 Are there records of any training that has been organised and delivered locally, and is their evidence that the details have been passed to HR for up-dating of central records?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
19) Training Reviews
-
19.1 Do managers discuss the impact of training on contract/individual's performance? E.g. post course discussions
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
20) Supplier Approval Process
-
20.1) Is knowledge of the Supplier Approval process in evidence and its application understood?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
21) Purchase to Pay Process
-
21.1) Is the Purchase to Pay Process understood?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
22) Preferred Supplier List
-
22.1) Can you identify the current Preferred Supplier list, and show knowledge and use of preferred arrangements?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
23) PR Approval as per LOA
-
23.1) Is there knowledge of approvers and are requisitions approved within the appropriate limits of authority?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
24) Purchase Card Process
-
24.1) Is there evidence to demonstrate that the Purchase Card process is being adhered to?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
25) Sub Contractor Service Level Agreements
-
25.1) Are the service levels in the main agreement passed down to sub-contractors contractually for sub-contracted works?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
26) Supplier Feedback Process
-
26.1) Is the process and need to provide supplier feedback understood?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
27) Competitive Bidding, Selection & Requisition Process
-
27.1) For variable/additional works on site is there evidence of compliance with the competitive bidding, selection and requisition process?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
28) Emergency Supplier / Sub Contractor Engagement Process
-
28.1) Is the use of the Emergency Supplier/Sub-contractor engagement process understood and can it be demonstrated?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
29) Performance of Sub Contractors
-
29.1) Are there current records tracking the performance of sub-contractors?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
30) Hospitality Register
-
30.1) Is there evidence that the use of the Engie Hospitality Register is understood?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
31) Control of Records
-
31.1) Are all documents, including those of external origin adequately controlled?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
32) Control of Records
-
32.1) Is there an effective system for the control, storage, retrieval, review and disposal of records?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
33) Contract Audit Schedule
-
33.1) Is there a documented local audit schedule, e.g, SHEQ audits, legal compliance audits, contractual compliance audits, client audits and LOP's audits?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
34) Client Audit Schedules
-
34.1) Does the site know the date when all independent audits of the contract are due to be performed?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
35) Control of Non-Conformances
-
35.1) Is the ENGIE Information Management System used for recording audits & improvement actions?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
36) Audit Finding Closure
-
36.1) Have all audit findings been acted upon and closed out within the stated timescales? Do any remain outstanding?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
37) Customer Feedback
-
37.1) Is there evidence of routine customer feedback to measure customer confidence, e.g. through the customer experience survey or alternative method to capture customer confidence?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
38) Data Analysis
-
38.1) Has consideration been given to the use of statistical techniques and is appropriate monitoring data analysed? e.g. are there graphs or charts of performance trends?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
39) Continual Improvement Commitment
-
39.1) Is there evidence of the contract management team's commitment to continual improvement?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
40) Protection of Customer Property
-
40.1) Are appropriate methods of handling employed to ensure goods and equipment are protected from damage?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
41) Customer Data / Information Protection
-
41.1) Is all customer data and information safeguarded and protected?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
42) Business Continuity Plan (BCP)
-
42.1) Has the contract created and implemented a Business Continuity Plan? If so, what is the last date of issue?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
42.2) Have the BCP procedures been fully tested and the results documented? If so, do BCP Test Record & Results exist?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
44) Contract Business Management System Reviews
-
44.1) Is there a schedule of Business Management System reviews, covering HSEQ performance?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
45) Overall Section Summary
46) Additional Observations Requiring Attention
-
SHEQ Signature:
-
Site Manager Signature:
ENVIRONMENTAL AUDIT
1) Induction & Training
-
1.1) Are records available on site for the delivery of the environmental induction?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
1.2) Examples of environmental toolbox talks delivered in the last 12 months?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation
2) Compliance
-
2.1) Evidence that previous audit findings (internal and external) have been closed?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
2.2) Have Contractual requirements (environmental) been met?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
2.3) Are all relevant environmental permits (waste carrier's licences, PPC permits, discharge consents or exemptions in place?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
2.4) Is evidence available that the conditions of the permit are being met?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
3) Risk Assessment
-
3.1 Environmental Aspects Register is complete and has been reviewed in the past 12 months?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
3.2) Has the environmental legal register been reviewed in the last 12 months?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
3.3) Can evidence of compliance be demonstrated against columns G, H and N?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
3.4) All COSHH risk assessments are in place for substances used on contract?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
4) Waste Management
-
4.1) All Waste Duty of Care records available?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
4.2) Is waste stored/segregated in suitable containers?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
4.3) Has a TEEP assessment been carried out on site by a contractor or by the site themselves?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
4.4) Consignee/Producer Returns are available?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
4.5) Relevant staff involved in completing and issuing waste records have received training?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
4.6) Have relevant staff received waste classification training within the last 12 months?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
4.7) Is the correct waste code for the legal entity the contract/site is part of being used?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
4.8) Are all waste streams we are responsible for been identified with processes in place to manage them appropriately?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
4.9) Is recycling operating effectively on site?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
4.10) Does the site have appropriate records of waste disposal - transfer notes etc?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
4.12) If the site has an Fgas register, is it completed correctly and accurately?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
4.11) Are contracted waste carriers registered as a carrier or broker?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
5) Oil Storage
-
5.1) Oil Storage Regulations are followed on the contract?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
6) Management of Refrigerant Gas
-
6.1 F-Gas Register in place and in date?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
6.2) Engineers handling refrigerants are qualified and competent to do so?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
7) Environmental Incidents
-
7.1 No environmental incidents in the past 12 months?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
7.2) Investigation completed for all incidents?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
7.3) Evidence that environmental incidents / near misses have been logged?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
7.4) Have any incidents that have occurred been a level C or above for actual severity?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
7.5) Are staff aware of the incident escalation process for incidents?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
8) Management of sub-contractors
-
8.1) All sub-contractors have approved MS and RAs?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
9) Emergency Response
-
9.1) Spill kits are in place at chemical/oil storage areas?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
9.2) All relevant staff have been trained in the correct use and disposal of chemical and/or oil spill kits?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
9.3) An emergency response plan is in place and has been tested?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
10) Corporate Responsibility Action Plan
-
10.1) Corporate Responsibility Action Plan is in place and in date?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
10.2) Are there any examples of how we've worked with the client to help meet their sustainability objectives? (Volunteering, energy or waste reduction etc?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
10.3) Is the contract community engagement plan available and updated?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
11) Communications
-
11.1) Have local environmental compliance bulletins been communicated across the contract in the last month?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
-
11.2) Environmental Policy statement is displayed on the notice board?
- Major
- Minor
- Observation
- Opportunity for Improvement
- Noteworthy Effort
- Compliant
- N/A
-
Comments:
-
Documentation:
12) Overall Section Summary
13) Additional Observations Requiring Attention
-
Name of the person that timescales have been agreed with on site to close actions.
-
SHEQ Signature:
-
Site Manager Signature: