Impact Fitness Garland - Revised August 2016

• Audit Title

• Conducted on

  Date

• Prepared by

• Personnel

Club Cleanliness and Condition of Facility.

General Facility

• Carpet Clean and Free of Stains. 2

  Yes

  No

  N/A

• Club is Free of Trip Hazards. 2

  Yes

  No

  N/A

• All Emergency Exits Free of Clutter. 2

  Yes

  No

  N/A

• AC Vents Clean.

  Yes

  No

  N/A

• All Emergency Backup Lights Work. (ie. red light on). 2

  Yes

  No

  N/A

• All Exit Signs Are Lit Up. 2

  Yes

  No

  N/A

• Ceiling Tiles Clean: Main Floor/Front Desk/Kids Zone/Locker Rooms. 3

  Yes

  No

  N/A

• All Lights Working: Main Floor/Front Desk/Kids Zone/Locker Rooms. 3

  Yes

  No

  N/A

• Clocks Set Correctly. 2

  Yes

  No

  N/A

• Employees In Proper Uniform. 4

  Yes

  No

  N/A

• Club Free of All Unapproved Signage. 1

  Yes

  No

  N/A

• Broken Items to be repaired:

• Add media

  Media

Front Desk

• Front Door Glass Clean. 1

  Yes

  No

  N/A

• Floor Tile Clean, Swept & Mopped. 1

  Yes

  No

  N/A

• Rugs Clean & Vacuumed. 1

  Yes

  No

  N/A

• Trash Emptied. 1

  Yes

  No

  N/A

• Front Desk & Entry Wall Molding Dusted. 1

  Yes

  No

  N/A

• First Aid Kit Stocked. 2

  Yes

  No

  N/A

Retail Set Up

• Cooler Free of Dust, Product Pulled Up, Facing Forward. 1

  Yes

  No

  N/A

• Product Organized and FACT Checked. (Filled. Aligned. Clean. Tagged.) 2

  Yes

  No

  N/A

• Expiring Product Discounted. 1

  Yes

  No

  N/A

• Retail Production Board Updated and Team Members Know Goals. 2

  Yes

  No

  N/A

Lobby Area

• No Trash On Tables or Floors. 1

  Yes

  No

  N/A

• Tables Dusted and Clean. 1

  Yes

  No

  N/A

• Chairs Dusted. 1

  Yes

  No

  N/A

• Carpet Clean and Vacuumed. 1

  Yes

  No

  N/A

• Walls Clean. 1

  Yes

  No

  N/A

• Perks Program Table Organized and Dust-Free. 2

  Yes

  No

  N/A

Sales Area. Hallway. Storage Room.

• Carpet Clean and Vacuumed. 1

  Yes

  No

  N/A

• Hallways Clear of Clutter. 1

  Yes

  No

  N/A

• Sales Floor Clean & Vacuumed. 1

  Yes

  No

  N/A

• Sales Desks Dusted, Clean, and Free of Clutter. 1

  Yes

  No

  N/A

• Supply Closet Clean and Organized. 3

  Yes

  No

  N/A

Ladies Wet Area

• Shower Floor Clean and Drains Free of Hair. 3

  Yes

  No

  N/A

• Shower Curtain Clean. 3

  Yes

  No

  N/A

• No Mildew or Mold. 3

  Yes

  No

  N/A

• Soap Dispensers Full. 1

  Yes

  No

  N/A

• Wet Area Floor Clean. 1

  Yes

  No

  N/A

• Dry Sauna Clean. 1

  Yes

  No

  N/A

• Steam Room Clean. 1

  Yes

  No

  N/A

• Wet Area Free of Trash. 1

  Yes

  No

  N/A

Ladies Locker Room

• Floor Free of Trash and Towels. 2

  Yes

  No

  N/A

• Carpet Clean and Vacuumed. 2

  Yes

  No

  N/A

• Tile Clean and Mopped. 2

  Yes

  No

  N/A

• Counter Top Clean. 2

  Yes

  No

  N/A

• Mirrors Clean. 2

  Yes

  No

  N/A

• Top of Lockers Clean. 1

  Yes

  No

  N/A

• Soap Dispensers Full. 1

  Yes

  No

  N/A

• Paper Towel Dispensers Full. 1

  Yes

  No

  N/A

• Toilets Clean. 3

  Yes

  No

  N/A

• Air Freshener Dispensers Full. 1

  Yes

  No

  N/A

• Locker Doors Closed. 1

  Yes

  No

  N/A

Men's Wet Area

• Shower Floor Clean and Drains Free of Hair. 3

  Yes

  No

  N/A

• Shower Curtain Clean. 3

  Yes

  No

  N/A

• No Mildew or Mold. 3

  Yes

  No

  N/A

• Soap Dispensers Full. 1

  Yes

  No

  N/A

• Wet Area Floor Clean. 1

  Yes

  No

  N/A

• Dry Sauna Clean. 1

  Yes

  No

  N/A

• Steam Room Clean. 1

  Yes

  No

  N/A

• Wet Area Free of Trash. 2

  Yes

  No

  N/A

Men's Locker Room

• Floor Free of Trash and Towels. 2

  Yes

  No

  N/A

• Carpet Clean and Vacuumed. 2

  Yes

  No

  N/A

• Tile Clean and Mopped. 2

  Yes

  No

  N/A

• Counter Top Clean. 2

  Yes

  No

  N/A

• Mirrors Clean. 2

  Yes

  No

  N/A

• Top of Lockers Clean. 1

  Yes

  No

  N/A

• Soap Dispensers Full. 1

  Yes

  No

  N/A

• Paper Towel Dispensers Full. 1

  Yes

  No

  N/A

• Toilets Clean. 3

  Yes

  No

  N/A

• Air Freshener Dispensers Full. 1

  Yes

  No

  N/A

• Locker Doors Closed. 1

  Yes

  No

  N/A

Main Workout Floor

• No Trash or Towels on Workout Floor. 3

  Yes

  No

  N/A

• Trash Emptied. 2

  Yes

  No

  N/A

• Water Fountain Clean. 2

  Yes

  No

  N/A

• Carpet Clean and Vacuumed. 2

  Yes

  No

  N/A

• Rubber Matting Clean. 2

  Yes

  No

  N/A

Weight Lifting Area

• Machine Weights Clean. 2

  Yes

  No

  N/A

• Free Weight Machines Clean. 2

  Yes

  No

  N/A

• Dumbbell Racks Clean. 2

  Yes

  No

  N/A

• Mirrors Clean. 2

  Yes

  No

  N/A

• Weights Picked Up and Returned to Proper Place. 2

  Yes

  No

  N/A

Cardio Machines & Functional Training Area

• Stepper Casings and Displays Clean. 4

  Yes

  No

• Treadmill Casings and Displays Clean. 4

  Yes

  No

  N/A

• Elliptical Casings and Displays Clean. 4

  Yes

  No

  N/A

• Bike Casings and Displays Clean. 4

  Yes

  No

  N/A

GX Studio and Spin Room.

• GX Studio: Wood Floor Clean and Mopped. 2

  Yes

  No

  N/A

• GX Studio: No Trash on Floor. 1

  Yes

  No

  N/A

• GX Studio: No Dust/Trash Behind Equipment. 1

  Yes

  No

  N/A

• GX Studio: Mirrors Clean. 2

  Yes

  No

  N/A

• GX Studio: Weights Returned to Proper Place. 2

  Yes

  No

  N/A

• SPIN: Bikes Free of Dust and Clean. 2

  Yes

  No

  N/A

• SPIN: No Trash on Floor and Mirrors Clean. 2

  Yes

  No

  N/A

• SPIN: Room Free of Weights, Mats, etc. 2

  Yes

  No

  N/A

• Current Group X Schedule Available. 2

  Yes

  No

  N/A

Kids' Zone

• Kids Zone Policies and Procedures Are Being Followed. (Check In Log and File System in Place). 5

  Yes

  No

  N/A

• Kids Zone Cleaning Checklist Is Being Completed. 5

  Yes

  No

  N/A

• Kids Zone Child Information Cards Are Completed for All Children (Members and Guest). 2

  Yes

  No

  N/A

• Kids Zone Fit Kids Played and Charts Completed for Children. 2

  Yes

  No

  N/A

• Kids Zone Dispensers Filled (Soap, Paper Towels, Sanitizer). 5

  Yes

  No

  N/A

• Kids Zone Floor Clean and Free of Trash. 2

  Yes

  No

  N/A

• Toys Picked Up and Put Away. 2

  Yes

  No

  N/A

• No Hazards. 5

  Yes

  No

  N/A

• First Aid Kit Stocked. 4

  Yes

  No

  N/A

• Kids Zone Weekly Audit Being Completed. 5

  Yes

  No

  N/A

Pool Area

• Pool Free of Mold/Mildew. 5

  Yes

  No

  N/A

• No Hazards Around Pool. 5

  Yes

  No

  N/A

• No Trash or Towels. 5

  Yes

  No

  N/A

• Pool Signs Clean and Easy to Read. 5

  Yes

  No

  N/A

• Pool Deck and Floor Swept and Clean. 2

  Yes

  No

  N/A

• Pool Log Completed Daily. 2

  Yes

  No

  N/A

Tanning

• Tanning Log Completed Properly - Focus on 24 Hour Rule. 2

  Yes

  No

  N/A

• All Tanning Bed Bulbs Working. 2

  Yes

  No

  N/A

• Tanning Beds Cleaned. 2

  Yes

  No

  N/A

• Proper Chemical Used to Clean Tanning Beds. 2

  Yes

  No

  N/A

• Tanning Rooms Clean. 2

  Yes

  No

  N/A

• Exhaust Vents and Fans in Tanning Beds Clean. 2

  Yes

  No

  N/A

Smoothie Bar

• Team Has Required Food Handlers License. 5

  Yes

  No

  N/A

• Serving Spoons Not in Containers. 2

  Yes

  No

  N/A

• Cleaning Checklist Completed in Daily Binder. 2

  Yes

  No

  N/A

Policies & Procedures

Operations:

• Submitted Mock Audit. 5

  Yes

  No

  N/A

• Member Feedback Board Updated. 2

  Yes

  No

  N/A

• Time Sheet - Corrected In DataTrak. 2

  Yes

  No

  N/A

• Front Desk Binders All Available: Daily Task Binder; Maintenance Binder; Tanning File Set Up, Operations Binder. 2

  Yes

  No

  N/A

• Daily Tasks Binder being used on a daily basis (including cleaning checklist). 5

  Yes

  No

  N/A

• Maintenance Binder:Filled Out; Follow Up Listed; Out of Order Signs Available. 2

  Yes

  No

  N/A

• Check In Alerts - Report Printed; Highlighted; and In Single Digits. Current Alerts being addressed by FDA with notes on account. 3

  Yes

  No

  N/A

• 90% of Check In's Have A Profile Picture. 3

  Yes

  No

  N/A

• Front Desk Associate: Greeting Members and Using Names. 2

  Yes

  No

  N/A

• Front Desk Associate Knows Rule of Three. 2

  Yes

  No

  N/A

• Front Desk Associate Knows The 28 Days of Impact and Shares w/ Members. 2

  Yes

  No

  N/A

• Front Desk Associate Is Completing Pro-Shop Inventory Every Morning (Monday-Friday). 2

  Yes

  No

  N/A

• Front Desk Associate Knows The Incident Report Policy and Procedure. 2

  Yes

  No

  N/A

• Front Desk Associate Knows Member Cancel Policy and Procedure. 2

  Yes

  No

  N/A

• Front Desk Associate Knows Guest - Walk In and Telephone Inquiry Procedures. 2

  Yes

  No

  N/A

Sales Department

• Master Production Log at Front Desk. 1

  Yes

  No

  N/A

• MPL: Completely Filled-Out and Highlighted Appropriately From the Previous Day. 4

  Yes

  No

  N/A

• MPL: Guest Log Completed and Sourced Accurately. 3

  Yes

  No

  N/A

• MPL: Gust Log - MO Trainer-Time Filled Out. 2

  Yes

  No

  N/A

• MPL: TI Log Sourced, Highlighted Correctly and Entered Into Club OS Properly. 2

  Yes

  No

  N/A

• MPL: Production Log Completed from Previous Day. 2

  Yes

  No

  N/A

• FC Production Board Completed and Up-To-Date. 2

  Yes

  No

  N/A

• Fitness Consultant:

• Club OS: Average 5 Active Leads Per Day (opportunities section). 2

  Yes

  No

  N/A

• Club OS: Zero Items in Overdue Bin. 2

  Yes

  No

  N/A

• Club OS: Guest Courtesy Card Completely Filled Out. 2

  Yes

  No

  N/A

• Average 75 Calls. 1

  Yes

  No

  N/A

• Average 25 Texts. 1

  Yes

  No

  N/A

• Average 25 Emails. 1

  Yes

  No

  N/A

• FC Checklist Checked by Club Manager Daily. 2

  Yes

  No

  N/A

• Production Board Current. 2

  Yes

  No

  N/A

• Weekly Team Meetings Being Held. 5

  Yes

  No

  N/A

• PT Hourly Coaching Reports Being Completed. 2

  Yes

  No

  N/A

• All PT's Certified (new trainers within first 60 days). 5

  Yes

  No

  N/A

• PT Cleaning Checklist Completed Daily. 3

  Yes

  No

  N/A

• PT Schedules Highlighted 2 Weeks-Out in Calendar. 2

  Yes

  No

  N/A

• No Pending Training Appointments. 2

  Yes

  No

  N/A

• Club OS: Zero Calls Overdue. 2

  Yes

  No

  N/A

• Current Client Folders Completed (MO Card/ Current Evaluation and Workout) Per Individual PT. 2

  Yes

  No

  N/A

• Central 1-31 File Contains All Missed MO's. 2

  Yes

  No

  N/A

• Recent MO cards Completed (Front & Back; Max Heart Rate; Lean/Fat Mass). 2

  Yes

  No

  N/A