Cleanliness/Physical Aspects, Sales and Operational Systems

Club Cleanliness and Condition of Facility.
General Facility

Carpet Clean and Free of Stains. 2

Club is Free of Trip Hazards. 2

All Emergency Exits Free of Clutter. 2

AC Vents Clean.

All Emergency Backup Lights Work. (ie. red light on). 2

All Exit Signs Are Lit Up. 2

Ceiling Tiles Clean: Main Floor/Front Desk/Kids Zone/Locker Rooms. 3

All Lights Working: Main Floor/Front Desk/Kids Zone/Locker Rooms. 3

Clocks Set Correctly. 2

Employees In Proper Uniform. 4

Club Free of All Unapproved Signage. 1

Broken Items to be repaired:

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Front Desk

Front Door Glass Clean. 1

Floor Tile Clean, Swept & Mopped. 1

Rugs Clean & Vacuumed. 1

Trash Emptied. 1

Front Desk & Entry Wall Molding Dusted. 1

First Aid Kit Stocked. 2

Retail Set Up

Cooler Free of Dust, Product Pulled Up, Facing Forward. 1

Product Organized and FACT Checked. (Filled. Aligned. Clean. Tagged.) 2

Expiring Product Discounted. 1

Retail Production Board Updated and Team Members Know Goals. 2

Lobby Area

No Trash On Tables or Floors. 1

Tables Dusted and Clean. 1

Chairs Dusted. 1

Carpet Clean and Vacuumed. 1

Walls Clean. 1

Perks Program Table Organized and Dust-Free. 2

Sales Area. Hallway. Storage Room.

Carpet Clean and Vacuumed. 1

Hallways Clear of Clutter. 1

Sales Floor Clean & Vacuumed. 1

Sales Desks Dusted, Clean, and Free of Clutter. 1

Supply Closet Clean and Organized. 3

Ladies Wet Area

Shower Floor Clean and Drains Free of Hair. 3

Shower Curtain Clean. 3

No Mildew or Mold. 3

Soap Dispensers Full. 1

Wet Area Floor Clean. 1

Dry Sauna Clean. 1

Steam Room Clean. 1

Wet Area Free of Trash. 1

Ladies Locker Room

Floor Free of Trash and Towels. 2

Carpet Clean and Vacuumed. 2

Tile Clean and Mopped. 2

Counter Top Clean. 2

Mirrors Clean. 2

Top of Lockers Clean. 1

Soap Dispensers Full. 1

Paper Towel Dispensers Full. 1

Toilets Clean. 3

Air Freshener Dispensers Full. 1

Locker Doors Closed. 1

Men's Wet Area

Shower Floor Clean and Drains Free of Hair. 3

Shower Curtain Clean. 3

No Mildew or Mold. 3

Soap Dispensers Full. 1

Wet Area Floor Clean. 1

Dry Sauna Clean. 1

Steam Room Clean. 1

Wet Area Free of Trash. 2

Men's Locker Room

Floor Free of Trash and Towels. 2

Carpet Clean and Vacuumed. 2

Tile Clean and Mopped. 2

Counter Top Clean. 2

Mirrors Clean. 2

Top of Lockers Clean. 1

Soap Dispensers Full. 1

Paper Towel Dispensers Full. 1

Toilets Clean. 3

Air Freshener Dispensers Full. 1

Locker Doors Closed. 1

Main Workout Floor

No Trash or Towels on Workout Floor. 3

Trash Emptied. 2

Water Fountain Clean. 2

Carpet Clean and Vacuumed. 2

Rubber Matting Clean. 2

Weight Lifting Area

Machine Weights Clean. 2

Free Weight Machines Clean. 2

Dumbbell Racks Clean. 2

Mirrors Clean. 2

Weights Picked Up and Returned to Proper Place. 2

Cardio Machines & Functional Training Area

Stepper Casings and Displays Clean. 4

Treadmill Casings and Displays Clean. 4

Elliptical Casings and Displays Clean. 4

Bike Casings and Displays Clean. 4

GX Studio and Spin Room.

GX Studio: Wood Floor Clean and Mopped. 2

GX Studio: No Trash on Floor. 1

GX Studio: No Dust/Trash Behind Equipment. 1

GX Studio: Mirrors Clean. 2

GX Studio: Weights Returned to Proper Place. 2

SPIN: Bikes Free of Dust and Clean. 2

SPIN: No Trash on Floor and Mirrors Clean. 2

SPIN: Room Free of Weights, Mats, etc. 2

Current Group X Schedule Available. 2

Kids' Zone

Kids Zone Policies and Procedures Are Being Followed. (Check In Log and File System in Place). 5

Kids Zone Cleaning Checklist Is Being Completed. 5

Kids Zone Child Information Cards Are Completed for All Children (Members and Guest). 2

Kids Zone Fit Kids Played and Charts Completed for Children. 2

Kids Zone Dispensers Filled (Soap, Paper Towels, Sanitizer). 5

Kids Zone Floor Clean and Free of Trash. 2

Toys Picked Up and Put Away. 2

No Hazards. 5

First Aid Kit Stocked. 4

Kids Zone Weekly Audit Being Completed. 5

Pool Area

Pool Free of Mold/Mildew. 5

No Hazards Around Pool. 5

No Trash or Towels. 5

Pool Signs Clean and Easy to Read. 5

Pool Deck and Floor Swept and Clean. 2

Pool Log Completed Daily. 2

Tanning

Tanning Log Completed Properly - Focus on 24 Hour Rule. 2

All Tanning Bed Bulbs Working. 2

Tanning Beds Cleaned. 2

Proper Chemical Used to Clean Tanning Beds. 2

Tanning Rooms Clean. 2

Exhaust Vents and Fans in Tanning Beds Clean. 2

Smoothie Bar

Team Has Required Food Handlers License. 5

Serving Spoons Not in Containers. 2

Cleaning Checklist Completed in Daily Binder. 2

Policies & Procedures
Operations:

Submitted Mock Audit. 5

Member Feedback Board Updated. 2

Time Sheet - Corrected In DataTrak. 2

Front Desk Binders All Available: Daily Task Binder; Maintenance Binder; Tanning File Set Up, Operations Binder. 2

Daily Tasks Binder being used on a daily basis (including cleaning checklist). 5

Maintenance Binder:Filled Out; Follow Up Listed; Out of Order Signs Available. 2

Check In Alerts - Report Printed; Highlighted; and In Single Digits. Current Alerts being addressed by FDA with notes on account. 3

90% of Check In's Have A Profile Picture. 3

Front Desk Associate: Greeting Members and Using Names. 2

Front Desk Associate Knows Rule of Three. 2

Front Desk Associate Knows The 28 Days of Impact and Shares w/ Members. 2

Front Desk Associate Is Completing Pro-Shop Inventory Every Morning (Monday-Friday). 2

Front Desk Associate Knows The Incident Report Policy and Procedure. 2

Front Desk Associate Knows Member Cancel Policy and Procedure. 2

Front Desk Associate Knows Guest - Walk In and Telephone Inquiry Procedures. 2

Sales Department

Master Production Log at Front Desk. 1

MPL: Completely Filled-Out and Highlighted Appropriately From the Previous Day. 4

MPL: Guest Log Completed and Sourced Accurately. 3

MPL: Gust Log - MO Trainer-Time Filled Out. 2

MPL: TI Log Sourced, Highlighted Correctly and Entered Into Club OS Properly. 2

MPL: Production Log Completed from Previous Day. 2

FC Production Board Completed and Up-To-Date. 2

Fitness Consultant:

Club OS: Average 5 Active Leads Per Day (opportunities section). 2

Club OS: Zero Items in Overdue Bin. 2

Club OS: Guest Courtesy Card Completely Filled Out. 2

Average 75 Calls. 1

Average 25 Texts. 1

Average 25 Emails. 1

FC Checklist Checked by Club Manager Daily. 2

Personal Training Department

Production Board Current. 2

Weekly Team Meetings Being Held. 5

PT Hourly Coaching Reports Being Completed. 2

All PT's Certified (new trainers within first 60 days). 5

PT Cleaning Checklist Completed Daily. 3

PT Schedules Highlighted 2 Weeks-Out in Calendar. 2

No Pending Training Appointments. 2

Club OS: Zero Calls Overdue. 2

Current Client Folders Completed (MO Card/ Current Evaluation and Workout) Per Individual PT. 2

Central 1-31 File Contains All Missed MO's. 2

Recent MO cards Completed (Front & Back; Max Heart Rate; Lean/Fat Mass). 2

Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.