Title Page
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Site conducted
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Conducted on
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Prepared by
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Location
Clause 4: General Requirements
Impartiality
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Are there any potential conflicts of interest?
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How are they managed?
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How does the laboratory protect itself from undue internal and external pressures?
Confidentiality
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How is client information protected to ensure confidentiality?
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Are there policies and procedures in place to handle confidential information?
Clause 5: Structural Requirements
Organization Structure
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Is the organizational structure clearly defined and documented?
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Are roles, responsibilities, and authorities of personnel clearly assigned?<br>
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Is the independence of the laboratory's personnel from commercial, financial, and other pressures ensured?<br>
Management and Personnel
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Are management and personnel competent for their roles?
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How is training and competence of personnel ensured and documented?
Clause 6: Resource Requirements
Personnel
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Are personnel qualifications, training, and experience documented and up-to-date?
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How does the laboratory ensure ongoing competence of its staff?
Facilities and Environmental Conditions
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Are the facilities suitable for the testing/calibration activities?
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How are environmental conditions monitored and controlled?
Equipment
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Is the laboratory's equipment appropriate for the testing/calibration activities?<br>
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Are equipment maintenance and calibration records up-to-date?
Metrological Traceability
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Are measurements traceable to national or international standards?
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How is metrological traceability ensured and documented?
Externally Provided Products and Services
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Are there procedures for selecting and evaluating suppliers of external products and services?
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How does the laboratory ensure the quality of externally provided products and services?
Clause 7: Process Requirements
Review of Requests, Tenders, and Contracts
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Are client requests, tenders, and contracts reviewed for feasibility and clarity?
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How are changes to contracts handled and documented?
Selection, Verification, and Validation of Methods
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Are methods selected, verified, and validated appropriately?
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How are method validations documented?
Sampling
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Are sampling procedures defined and followed?
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How is the integrity of samples ensured?
Handling of Test and Calibration Items
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Are test and calibration items properly handled, stored, and tracked?
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Are there procedures for the management of test and calibration items?
Technical Records
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Are technical records maintained accurately and securely?
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How long are technical records retained, and are they readily retrievable?
Evaluation of Measurement Uncertainty
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How is measurement uncertainty evaluated and documented?
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Are uncertainty calculations regularly reviewed and updated?
Ensuring the Validity of Results
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What measures are in place to ensure the validity of test and calibration results?
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Are there regular quality control checks and proficiency testing?
Reporting Results
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Are results reported clearly, accurately, and objectively?
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Are test reports and calibration certificates in compliance with ISO 17025 requirements?
Complaints
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Is there a documented process for handling complaints?
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How are complaints recorded, investigated, and resolved?
Management of Nonconforming Work
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Are there procedures for identifying and managing nonconforming work?
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How is nonconforming work reviewed and corrected?
Control of Data and Information Management
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Are data and information management systems secure and reliable?
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How is the integrity and confidentiality of data ensured?
Clause 8: Management System Requirements
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Has the laboratory chosen between Option A (ISO 9001) and Option B (ISO 17025-specific requirements)?
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Is the chosen option implemented and documented properly?
Management System Documentation
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Is there a documented management system in place?
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Are all necessary documents controlled and up-to-date?
Control of Management System Documents
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Are procedures for controlling documents and records in place?
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How are changes to documents controlled?
Actions to Address Risks and Opportunities
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Are risks and opportunities identified and addressed?
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How are actions to address risks and opportunities documented and monitored?
Improvement
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Are processes for continuous improvement in place?
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How are improvement actions documented and implemented?
Corrective Actions
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Are corrective actions taken when nonconformities are identified?
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How are corrective actions tracked and verified?
Internal Audits
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Are internal audits conducted regularly?
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How are audit findings recorded, reported, and followed up?
Management Reviews
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Are management reviews conducted at planned intervals?
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What topics are covered in management reviews, and how are outcomes documented?