0 = Very poor, 10 = Very good

  • Was the delivery of the cabinets & the installation team as required? Late arrival from sub contractors due to traffic.joda wagon also late .

  • Was the offload completed without disruption to the site, traffic or pedestrians? Due to traffic lights and narrow entrance unload to a bit longer no problems to pedestrians

  • Were the rules for working on the site respected? Well behaved no problems

  • Did the installation team have a good flexible working relationship with others on site? Worked well with customer services

  • Was the installation on schedule - equipment delivery & handover dates met? Joda late arrival sub contractors late arrival hand over met missing parts to be put in

  • Aesthetic part of assembly / installation ok? Some points I pulled them up on quickly resolved

  • Cabinet specification correct? Yes

  • Technical documentation ok? All documentation correct

  • Level of professionalism - respect demonstrated on site including H&S, appearance, tidy work area? New hi vis required

  • Cabinets functional & fit for purpose? All cases 90% complete

  • Response times to close outstanding issues on site? Improvement required

  • Is the escalation process for the site available & clear? Yes

  • If escalation was required, were expectations met with regards response times / communication? Not required as of yet

  • How could we improve? Timekeeping arriving early than specified time to allow for traffic and inductions

  • Photo of the completed works

  • Name & signature of the person completing this form Scott Jenner

  • Any comments? Job went ok not to many problems sub contractors are not up to speed with the paper work as yet there is room for improvement

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