Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Operational Evaluation Scope
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Head Office Facilities and management structure (additional scope)
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Completion of DWS -Dead load Weight Statements
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Company Procedures Manuals and completion of documentation
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Training including records, course and course content - initial and recurrent
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Live animal acceptance, handling and training - if applicable
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Warehouse freight reconciliation and data base systems
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Weight scale calibration - based on local regulations and airline requirements
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Emergency Response Plans
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Security procedures and measure- both organisational and regulatory
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ULD handling and serviceability, including training
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Dangerous Goods and perishable handling, include signage, storage, handling, emergency response
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Warehouse inspections, include, general condition, FOD, storage, racking and shelving, GSE, X-ray, EDT, import and export lodging and pick up areas
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Self assessment and internal auditing
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Safety Management Systems, either organisational, or airline specific bases on GHA
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Ops Procedure and training, below where applicable
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Training IATA 3 letter code
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Aircraft specific training including contour and limitations
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Aircraft specific load limitations
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ULD types, maximums and restrictions
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ULD serviceability, handling, storage and cargo labelling
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Special handling labelling, AWB content, cargo and mail manifests
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Import/export acceptance and release procedures
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Freight build up, including load distribution
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Release manifesting and weighing
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Control of non conformities (discrepancies)
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Restraint, storage release reconciliation
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General management of spills
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Dangerous a goods and perishable commodities handling
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DWS and NOTOC completion samples (airline specific or generic IATA compliant)
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Known and Unknown shipper control for tracking and source of freight. Include Shipper list and control, updating
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Current dangerous Goods training being provided, Qantas Group DG training to be provided to all new CTO and GSA
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Airline specific ULD training - JQ, GK, 3K ULD training will be provided for all new CTO and GSA
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Cargo CPM and safety management subjects - to be supplied to all new CTO and GSA
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Current ULD control and maintenance if applicable, Jetstar system training will be provided to all new CTO and GSA
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Load restraint training information
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JETSTAR specific specialised commodity acceptance, handling and training
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JETSTAR crisis and emergency response plan including bomb threat
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JETSTAR safety management systems
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JETSTAR specific communication to downlink freight ports
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Forms and Documents
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JETSTAR specific incident reporting (Oscars)
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General manifests
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Air Cargo transfer Manifests
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JETSTAR specific container cards
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Jetstar specific Electronic or manual DWS
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JETSTAR specific electronic or manual NOTOC
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JETSTAR specific safety management systems
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Shippers declaration forms, including filing systems
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Air Cargo transfer Manifests
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JETSTAR specific ULD cards
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Equipment
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Weight scales calibration certified?
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Sufficient stocks of ULD if required
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GSE serviceability check list, including dollies
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Tie down straps, brown lines, nets
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Documentation access and reference manuals
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Company manual suite
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Company specific SMS
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JETSTAR Cargo Manual
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Qantas Group Dangerous goods manual
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IATA DGR
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IATA live animal regulations
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IATA AHM
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IATA standards and recommended practices (IOSA ISARPS)
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Flight folio and document retention process
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Retention of flight files for a minimum of 3 months
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Financial accounts and AWB kept for 7 years
Security
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Perform comprehensive security evaluation (SSQA)
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Ensure facility with segregated areas for import, export, domestic and international
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Manned gates for all access points
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Screening facilities used, X-ray, EDT if applicable
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CCTV in all warehouse areas
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General security of facility and ULD storage areas
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Maintain database or control of known shippers and regulated agents, provide details of regular updates
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Export and import requirements
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Process for messaging import and export information to customs and quarantine
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Enable FHM, FHL and FWB messages if this is a selected method -INT
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Provide SITA address if required for this process
Internal Audit processes
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Effective audit/governance program using qualified audit personnel or subjects matter experts for internal self auditing process
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Regular auditing of training records and course content to ensure compliance
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