Title Page
-
Document No.
-
Kaz Bar Report (on - trade) - M3
-
Novus Leisure / Tiger Tiger Manchester
-
Conducted on
-
Ashley Orr
-
Tiger
Team
-
Are all team members wearing the correct concept uniform?
-
Do all team members promote the concept?<br>
-
Are team members following concept specific service cycles?
-
Do Team members exhibit good knowledge of cocktail specs?
-
A cocktail off your concept menu will be ordered and audited.
-
Was the cocktail made in a satisfactory timescale?
-
Are the concept managers commanding the team effectively?
Atmospherics
-
Is non-effect lighting at the correct level ?
-
Is the smell (scent marketing) in keeping with the concept?
-
Is all effect lighting - correct to concept and time?
-
Are screens/ projectors on and playing correct media?
-
Is music volume at the correct level and sound ok (treble)?
-
Is the music policy correct and in keeping with the concept?
Operational Standards
-
Are concept menus out, clean and in good condition?
-
Is the back bar uncluttered and organised?
-
Does the back bar promote the concept?
-
Is the floor dry, clear and free from glass , bottles?
-
Are fridges full and following concept stocking policy?
-
Are all tables clean and tidy?<br>
-
Is the bar top clean and actively being wiped down throughout the evening?
Up - selling / Productivity
-
Are team members offering premium's ?
-
Are team members pro-actively up - selling doubles?
-
Are there enough team members on and working efficiently ?
-
Are concept specific targets in place for each team member ?
-
Is the new shift report being used and followed?
'Concept Serve'
-
Are tables set up correctly ?
-
Are concept cocktails/drinks being served correctly? (Correct vessel)
-
Are the correct ice buckets in use?
-
Is the 'concept promoter' item in use? I.e (glow sticks, fans, masks)
-
Is the 'plus one initiative' evident and being used?
Toilets
-
Is the toilet floor clean and dry?
-
Do the toilets smell ok?
-
Do all cubicles have toilet roll?
-
Are all soap dispensers full?
-
Are all sinks and toilets unblocked ?
-
Overall we're the toilets satisfactory ?