Title Page

  • Document No.

  • Resto Concept Report (on - trade)

  • Novus Leisure / Tiger Tiger Manchester

  • Conducted on

  • Ashley Orr

  • Tiger

Team

  • Are all team members wearing the correct concept uniform?

  • Do all team members promote the concept?<br>

  • Are team members following concept specific service cycles?

  • Do Team members exhibit good knowledge of cocktail specs?

  • A cocktail off your concept menu will be ordered and audited.

  • Was the selected cocktail made in a satisfactory timescale?

  • Are the concept managers commanding the team effectively?

Atmospherics

  • Is non-effect lighting at the correct level ?

  • Is the smell (scent marketing) in keeping with the concept?

  • Is all effect lighting - correct to concept and time?

  • Are screens/ projectors on and playing correct media?

  • Is music volume at the correct level and sound ok (treble)?

  • Is the music policy correct and in keeping with the concept?

  • Is smoke/Haze being used and at the correct levels?

Operational Standards

  • Are concept menus out, clean and in good condition?

  • Is the back bar uncluttered and organised?

  • Does the back bar promote the concept?

  • Is the floor dry, clear and free from glass , bottles?

  • Are fridges full and following concept stocking policy?

  • Are all tables clean and tidy?<br>

  • Is the bar top clean and actively being wiped down throughout the evening?

Up - selling / Productivity

  • Are team members pro-actively up - selling?

  • Are there enough team members on and working efficiently ?

  • Are concept specific targets in place for each team member ?

  • Is the new shift report being used and followed?

'Concept Serve'

  • Are tables set up correctly ?

  • Are concept cocktails/drinks being served correctly? (Correct vessel)

  • Are the correct ice buckets in use?

  • Is the 'plus one' initiative evident and being used?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.