Information
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Document No.
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Customer / Client Name
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Customer / Client Location
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Conducted by
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Conducted with
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New or Existing Customer / Client
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Conducted on
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How do you rate the service in meeting your requirements?
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How do you rate the presentation of our Security Personnel
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How would you rate the punctuality of our Security Personnel
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How would you rate the experience / training of our Security Personnel
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How do you rate the way we handle queries when contacting our Office? <br>Record "Not Applicable" if the service has not been used.
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How would you rate our management effectiveness when carrying out site / client visits
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How would you rate our overall service
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Would you recommend KSS NW Ltd to another company?
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If Customer / Client has scored "POOR" or "VERY POOR" a Please expand in order for us to implement effective corrective action
Sign Off
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Agreed Corrective action if necessary
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Complimentary feedback given
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Signature of client Representative
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Signature of person Conducting