Office - CONCESSION - LP & HS Compliance Audit - Aug 2015

• Document No.

• Company / Client Name

• Store / Site Name

• Area Manager

• Conducted on

  Date

• Prepared by

Staff Awareness and Vigilance

• Is there a clear staff presence on the matt

  Yes

  No

  Not Applicable

• Are customers acknowledged and greeted upon entry

  Yes

  No

  Not Applicable

• Are staff vigilant and engaged in operational tasks

  Yes

  No

  N/A

• Do Management know their previous audit results and key loss lines

  Yes

  No

  Not Applicable

Till Points

• Are till points clear of all unaccounted stock, in or around POS area - Any key alert signals

  Yes

  No

  Not Applicable

• Are till points clear of receipts, tickets, cash etc - Clear of Alert Signals

  Yes

  No

  Not Applicable

Reconciliation of Host V's Office BOH Till & Stock Control

• Is the Store using a weekly variance sheet ( HoF and relevant concessions only)

  Yes

  No

  N/A

• Is there evidence that the store investigates cash discrepancies

  Yes

  No

  N/A

• Is there evidence that pair-age discrepancies are investigated

  Yes

  No

  N/A

• Is the correct stock on loan procedure being followed correctly

  Yes

  No

  N/A

Asset Protection & Cash Office

• Is the Cash / Mgrs office kept locked and secure, with restricted access, if applicable

  Yes

  No

  Not Applicable

• Is the personnel information kept safe and secure

  Yes

  No

  Not Applicable

Staff Controls

• Do staff & visitors book in and out when entering and leaving the site. Have there been any reports from Host store regarding breach of this procedure. Is a signing in and out log available at the concession

  Yes

  No

  Not Applicable

• Conduct two shoe validations of staff against the in out log

  Yes

  No

  N/A

• If lockers have been made available, are they being used - If not available is there one area dedicated for staff to place personal property - Are searches conducted on lockers

  Yes

  No

  Not Applicable

Stock Rooms and Back of House controls

• If a designated stock room is made available, is it secure and access controlled and restricted<br>(Ignore the possibility that host store security etc may have access)

  Yes

  No

  N/A

• If a designated stock room is available, is the stock secure within it.<br>(Eg: Can stock be reached over the top or through holes / gaps etc, where it could be exposed)

  Yes

  No

  N/A

• Are deliveries checked off correctly and validated (Booked in / Sign off sheet used / Delivery validated)

  Yes

  No

  Not Applicable

• Are "Odd Shoes" controlled satisfactorily

  Yes

  No

  Not Applicable

• Are faulty items managed correctly - Green labels attached, processed through the till and authorised by Management

  Yes

  No

  Not Applicable

• Is there a designated area for faulty items

  Yes

  No

  Not Applicable

• As customer and staff holds cleared daily

  Yes

  No

  Not Applicable

• Are customer and staff holds, clearly labelled and authorised by Management

  Yes

  No

  Not Applicable

• Is the general house keeping and cleanliness in good order (i.e. are shoes on shelves, no stock on floor or un boxed, at risk of becoming damaged or falling behind fixtures etc)

  Yes

  No

  Not Applicable

Health & Safety

• Is staff H&S training complete and available for review

  Yes

  No

  Not Applicable

• Are there up to date Task based risk assessment in place

  Yes

  No

  Not Applicable

• Are general hygiene standards acceptable

  Yes

  No

  Not Applicable

• Is an accident book available for use on the concession.

  Yes

  No

  Not Applicable

• Is First Aid kit available in store

  Yes

  No

  Not Applicable

• Are all ladders / kick stools recorded in the ladder register

  Yes

  No

  Not Applicable

• Are all kick stools / ladders / step ladders etc fit for purpose

  Yes

  No

  Not Applicable

• Where installed are all sprinkler heads unobstructed (min 50cm clearance)

  Yes

  No

  Not Applicable

• Have the monthly H&S checks been conducted and recorded (available in the Knowledge) - Required in ALL concessions to demonstrate control & monitoring processes are in place

  Yes

  No

  Not Applicable

• Is the Office Matt domain, free of any significant Slip, trip and fall hazards ---- Is the flooring in good repair

  Yes

  No

  Not Applicable

• Is the site free from any other significant hazards identified - If not (photo / sketch ) and state what action action taken to remedy

  Yes

  No

  Not Applicable

• Add drawing

  Drawing

• Summary and Key Action Points

• Signature of Auditor

  Sign

• Signature of Manager on Duty

  Sign