Information
-
Document No.
-
Audit Title
-
Client / Site
-
Conducted on
-
Prepared by
-
Location
-
Personnel
THE RESTAURANT - SETTING THE SCENE
-
Are the opening hours and breakfast price displayed?
-
Is the host greeting guests with a warm welcome?<br>1 Breakfast Host needs to be present at all times
-
Is the guest name being used?<br>Guests should be asked for surname instead of room number
-
Are all team members wearing name badges, and is their uniform clean and tidy?
-
Is coffee and tea being offered upon guests sitting down? -Tea being served in pots<br>There should be a minimum of 2 coffee options provided: Ground and Decaffeinated. Must be freshly ground medium roast coffee using any blend of either Arabica or Robusta beans.<br>A minimum of 4 (maximum of 8) teas provided: Black tea, Green tea, Fruit tea, Herbal tea, <br>Hot chocolate must be provided
-
Is Starbucks coffee being offered to all guests?
-
Are guests tables being cleared and monitored throughout the service?
-
Are check backs being made with all guests?
-
Is a supervisor walking the floor ensuring all responsibility's are being met and speaking to guests?
TABLE SETTING
-
Is the sugar bowl clean with 10 white, 10 brown and 10 sweeteners?
-
Does each place setting have a 12oz white mug?
-
Does each place setting have main knife, side knife, fork and dessert spoon laid on a tri fold white napkin?
-
Is the non-handled milk jug placed on a white saucer in the centre of the table with teaspoon per setting
-
Are the salt and pepper pots full and clean?
HOT BUFFET
-
Are hot plates available by the buffet?
-
Are tri fold white napkins available?
-
Are appropriate buffet grade serving implements available?
-
Is there buffet signage for each item?
-
Are there sauce bottles/caddys and are they clean and filled up adequately?<br>A range of different sauces must be provided: Brown sauce, Tomato Sauce and must be provided in individual sachets or bottles
-
Is there a minimum of 10 (maximum 12) hot items provided and include: Unsmoked back rindless bacon, Premium Pork Sausages, Cumberland Sausages, Fried Eggs, Scrambled eggs, Hash Browns, Tomatoes, Mushrooms, Baked Beans, Black Pudding.<br>Boiled eggs must be provided
-
All hot items should be displayed as the order on this sheet:
-
Are scrambled eggs moist, tasty, hot and is there adequate quantity considering volume?
-
Are fried eggs available, quantity enough for time of service, cooked to order and not over cooked?
-
Are baked beans available, suitable amount for time of service, hot and no film over top or sides?
-
Are grilled half tomatoes available, cooked evenly, not over cooked or lost its shape?
-
Are sauteed close cup mushrooms available, hot and golden in colour, not soaking in liquid?
-
Are Hash browns available, adequate quantity, hot and evenly brown, not overcooked?
-
Is Black Pudding available, adequate quantity, hot, not too much oil?
-
Are Back Bacon and Streaky Bacon available, cooked evenly and crisp?
-
Are classic pork sausages available and cooked evenly?
-
Are cumberland sausages available and cooked evenly?
-
Is the Chef available and interacting with the guests?
-
Is there signage visible offering items cooked on order eg poached eggs?
-
Are all items served hot?
COLD BUFFET
-
Are plates available?
-
Are appropriate buffet grade serving implements available?
-
Is cheese available and served in a chill well or glass fronted fridge?<br>A minimum of 3 (maximum 7) types of cheese must be provided and include minimum 2 hard cheeses and 1 soft cheese
-
Are there 3 meats available and served from a chill well or glass fronted fridge?<br>There should be a minimum of 3 (maximum 7) types of cold meat provided and include: cooked ham (no added water, not formed or pressed), Salami, Recommended options include turkey, smoked or cured ham and liver pate.
-
Is plain yogurt available in a big bowl for self service?
-
Are individual flavoured yogurts available?<br>There should be a minimum of 2 (maximum of 6) yogurt types provided including plain/natural, fruit, 1 type must be low fat. Yogurt should be served in a chill well or glass fronted fridge.
-
Is there Fruit of the Forest berry compote available?
-
Are red cherry tomatoes and boiled eggs available?
-
Does the presentation look fresh and appetising and has the space been used well?
FRUITS
-
Is there a minimum of 3 (maximum 5) fruit items provided including Fresh Fruit Salad, A bowl of Whole Fruits, a minimum of 1 type of cut fresh fruit. All Fruit should be served from a chill well or glass fronted fridge
-
Are fresh bananas available, stickers removed and tops cut as per spec?
-
Are fresh apples available, red/green and stickers removed?
-
Are fresh oranges available with stickers removed?
-
Is fresh fruit salad available?
-
Is fresh melon available?
-
Is fresh cut pineapple available?
-
Are there no more than 3 types of dried fruit available?
MILK / JUICES
-
Are all milk and juices served from a chill well or glass fronted fridge? <br>A minimum of 3 (maximum 5) juices must be provided and include: Pressed/squeezed orange juice (not from concentrate). One fresh fruit smoothie is permitted.<br>A minimum of 2 types of milk must be provided: Ful fat, Semi Skimmed. Soya Milk available on request
-
Are there plenty of clean 8oz Juice glasses available?
-
Is semi skimmed milk available in the dispenser?
-
Is the correct 100% pure orange juice available in the dispenser?
-
Is cranberry juice available in a jug?
-
Is tomato juice available by the bottle?
-
Is apple juice available in a jug?
-
Is chilled water available in a jug?<br>2 types of water must be provided: Still and Sparkling
CEREALS
-
Is there a minimum of 5 (maximum of 7) cereals provided and include: Sugar coated cereal (Crunchy Nut), Healthy/low calorie cereal (Special K or All Bran), Childrens Cereal (Rice Krispies or Coco Pops), Muesli, Cornflakes, Weetabix.<br>Porridge provided on request
-
Are cereal bowls available clean, unchipped and to the right spec?
-
Is the area clean and tidy?
-
Is there a bin provided for cereal and is it clean and not overflowing?
BREADS / PASTRIES
-
Is the self service toaster clean, in full working order and is the cover over the control panel? Please test.
-
Are side plates easily available by the toaster and by the pastries?
-
Is there a minimum of 4 (maximum of 9) bread types provided and include: Sliced White, Sliced Wholemeal/Brown, Baguettes
-
Is fresh sliced white and brown bread available in baskets?
-
Is there a white baguette displayed in basket provided?
-
Is there a knife and linen napkin provided?
-
Are twin packs of ryvita available?
-
Are 3 types of pastries available and not overcooked?<br>There should be a minimum of 3 (maximum of 5) pastries provided and include Plain Croissants, Pastries.
-
Is the bread section clean and tidy?
SPREADS / PRESERVES
-
Is there a selection of jam available?<br>There should be a minimum of 7 (maximum 8) jams and spreads provided including 3 fruit jams (including strawberry and reduced sugar options), Honey, Nutella, Marmalade and Marmite. Jams must be in glass jars with serving spoons or controlled packs.
-
Is marmalade available?
-
Is honey available?
-
Is Nutella available? (blister pouch)
-
Is Marmite available? (blister pouch)
-
Is butter available and served in a chill well or glass fronted fridge? (blister pouch)
-
Is low fat spread available and served in a chill well or glass fronted fridge? (blister pouch)
KITCHEN FRIDGE CHECKS
-
When checking fridges look out for date stamps and potential cross contamination.
-
Has the main walk in fridge been checked?
-
Has the Bread Fridge been checked?
-
Has the Meat Fridge been checked?
-
Add location
-
Select date
-
Add media
-
Any other comments:
-
Add signature