North East Bedroom

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Exterior Bedroom Door & Entry

• Does the room smell fresh?

  Yes

  No

  N/A

• No chips/scratches on paintowrk

  Yes

  No

  N/A

• Room number clearly marked

  Yes

  No

  N/A

LOBBY AREA

• Safety Chain working

  Yes

  No

  N/A

• Door closer dust free

  Yes

  No

  N/A

• Fire Evacuation notice clearly marked and dust free

  Yes

  No

  N/A

• Spy hole in working order not blocked

  Yes

  No

  N/A

• Do not disturb card on door perfect condition

  Yes

  No

  N/A

• Breakfast menu on door handle perfect condition

  Yes

  No

  N/A

WARDROBE

• Doors clean, no chips, marks, open easily

  Yes

  No

  N/A

• Iron & Board - Working condition and board cover not marked

  Yes

  No

  N/A

• Hangers - 3 Trouser, 3 Skirt clip

  Yes

  No

  N/A

• Shelves and drawers dust free

  Yes

  No

  N/A

• Base of wardrobe & skirting dust free

  Yes

  No

  N/A

• Laundry bags and price lists hanging and in perfect condition

  Yes

  No

  N/A

BEDROOM

• Air conditioning vent free of dust

  Yes

  No

  N/A

• Air conditioning instructions in place and perfect condition

  Yes

  No

  N/A

• TV working and not switched off at plug

  Yes

  No

  N/A

• Directory of services up to date on TV

  Yes

  No

  N/A

• All areas free of literature i.e. all in a collateral stand

  Yes

  No

  N/A

• Note Pad & Pen by phone perfect condition

  Yes

  No

  N/A

COLLATERAL - All In holder

• IHG Rewards application form perfect condition

  Yes

  No

  N/A

• Hospitality Promise - perfect condition or up to date on TV

  Yes

  No

  N/A

• Room Service menu and Childrens menu perfect condition

  Yes

  No

  N/A

BEDROOM

• Glasses - In room if MIni bar stocked, 2 wine glasses, 2 tumblers - shatterproof,<br>no chips, smear free, Holiday Inn coasters in place<br>

  Yes

  No

  N/A

• Telephone - Connects to front desk, clean, correct room number TYPED onto face plate

  Yes

  No

  N/A

TCMF

• Kettle clean, empty an PAT tested, no water in it

  Yes

  No

  N/A

• 2 Tea Bags, 2 Coffee sachets, 1 decaf coffee sachet, 2 sugars, 1 low calorie sugar,<br>4 milks (Dependant on number of guests in room)

  Yes

  No

  N/A

• 2 Mugs - clean, matching, stain and chip free

  Yes

  No

  N/A

• 2 matching teaspoons, not stained or bent

  Yes

  No

  N/A

BEDROOM

• Waste Bin - Bag inside, fits/tied neatly. No stains inside or out. No dents.

  Yes

  No

  N/A

• Curtains - Hang correctly, no hooks missing/broken

  Yes

  No

  N/A

• Curtains/Pelmets - No dust or cobwebs

  Yes

  No

  N/A

• Net curtains - Clean & No marks/damage

  Yes

  No

  N/A

• Pillows - Twin room - Firm at back soft at Front. Double bed - 2 Firm left 2 soft right. <br>Double Double - Each bed as Double. Pillow menu on one bed in each room reflects<br>the way the pillow go<br>

  Yes

  No

  N/A

• Hair Dryer in dressing table or wardrobe - min 1500w, good condition, PAT tested

  Yes

  No

  N/A

• Luggage rack in wardrobe or bedroom - clean and good working condition

  Yes

  No

  N/A

• Window clean, opens well and restricter in place if necessary

  Yes

  No

  N/A

• Mattress turned correct way

  Yes

  No

  N/A

• Mattress protector on and no hairs

  Yes

  No

  N/A

• Pillow protectors on

  Yes

  No

  N/A

• Mirrors - dust and smear free

  Yes

  No

  N/A

• Pictures - Dust free

  Yes

  No

  N/A

• Carpet - Debris and mark free

  Yes

  No

  N/A

• Ceiling/Cornaces - dust & cobweb free

  Yes

  No

  N/A

• Skirting Boards - Dust free

  Yes

  No

  N/A

LIGHTING

• All lights working

  Yes

  No

  N/A

• All light fittings & shades clean, stain free and undamaged

  Yes

  No

  N/A

BATHROOM

• Bathroom Glasses - 2 in place, clean, shatterproof, on coaster with logo

  Yes

  No

  N/A

• Tissues - In dispenser, dust & smear free, pointed

  Yes

  No

  N/A

• Toilet Roll - Two, pointed.

  Yes

  No

  N/A

• Soap dispenser - Sink and Bath or 1 dispenser in bath and 30g soap at sink

  Yes

  No

  N/A

• Sink Plug - Working and clean

  Yes

  No

  N/A

• Sink - Clean and not cracked

  Yes

  No

  N/A

• Bath - Plug in working order and clean

  Yes

  No

  N/A

• Shower Curtain/Screen - Curtain inside bath stain free. Screen clean and smear free.

  Yes

  No

  N/A

• Towels - 2 bath, 2 Hand, 1 Bath mat

  Yes

  No

  N/A

• Forget something sign in bathroom

  Yes

  No

  N/A

• Environmental message in bathroom or collateral rack in bedroom

  Yes

  No

  N/A

• Walls over bath/round shower debris free - wipe hands on walls

  Yes

  No

  N/A

• Toilet - All areas inside and out spotless. Seat not chipped and in full working order.

  Yes

  No

  N/A

• Bathroom floor - clean, no marks or hairs, tiles not cracked

  Yes

  No

  N/A

• Bathroom Ventilation - Working and dust free

  Yes

  No

  N/A

• Chrome bathroom pedal bin, clean dent free and empty

  Yes

  No

  N/A

EXECUTIVE STANDARDS

• Safe in place - Dust free, working, instructions on display

  Yes

  No

  N/A

• Mini Bar in place - sign instating can be stocked, clean

  Yes

  No

  N/A

• 2 Magazines in room - One lifestyle/business and one local tourism/chamber of commernce

  Yes

  No

  N/A

• 1 Bathrobe & Slippers per person expected in room, clean

  Yes

  No

  N/A

• Shaving Mirror in bathroom - magnifying and smear free

  Yes

  No

  N/A

• HI Logo amenities tray - Upgraded toiletries - 30 g soap, 2 x 30 ml shampoo,<br>2 x 30 ml bath/shower gel, 2 x 30 ml body lotion - - if dispensers in place this needs to be<br>in as well.

  Yes

  No

  N/A

GENERAL MAINTENANCE ISSUES

• Yes

  No

  N/A