Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
FRONT OF HOUSE - HYGIENE
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Is the corridor free from litter?
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Is the corridor clean?
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Is the waiting area outside clean?
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Are the entrance doors clean and windows smear free?
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Are the retail wall units dust free and clean?
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Is the lobby free from debris?
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Is the reception desk free from clutter and clean?
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Is back of reception area clean, tidy and free of clutter?
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Is the display fridge clean?
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Are the vents in reception clean and dust free?
FRONT OF HOUSE -OPERATIONAL STANDARDS
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Are comment cards and pen available?
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Are entrance doors opening and closing and in good condition?
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Are all retail walls and displays full?
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Are all towel displays full?
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Are all staff wearing correct uniform and name badge?
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Is the lighting in the entrance and retail section in working order?
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Are all retail drawers locked?
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Is the towel bin not overflowing?
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Are towels available on reception for members?
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Is the bell working on entrance to the health club?
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Are bins clean and not over flowing?
CHANGING ROOMS - HYGIENE
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Is the entrance area clean?
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Is the bin clean and not full?
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Are the mirrors clean?
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Are the vanity units, tops and hairdryers clean?
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Are the floors clean and free from litter?
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Are all light fittings clean and dust free?
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Are all benches clean?
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Are tops of lockers clean?
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Are inside of lockers clean?
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Is the AHU clean and dust free?
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Are the shower drains clean?
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Are the toilet cubicles clean including tops of frames, panels and toilet roll dispenser?
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Are toilet cisterns, pans and brushes clean?
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Are sinks, taps and worktops clean?
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Are the shower doors clean?
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Are the shower wall tiles and grouting clean and free from build up of fat?
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Are all shower heads clean?
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Are shower soap dispensers clean?
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Is the disabled shower clean?
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Is the disabled drain clean?
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Is the disabled sink clean?
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Is the disabled toilet clean?
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Is the disabled floor clean?
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Is the family/baby facilities clean? (baby change table)
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Is the bin in the disabled changing room clean and not over flowing?
CHANGING ROOMS - OPERATIONAL STANDARDS
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Is all the required signage in place, in frames and up to date and in good condition? no empty frames etc
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Are all doors to changing rooms opening and closing correctly and no visible damage?
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Are hair dyers and hand dryers in working order?
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Are all lockers fully intact and free from damage
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Are all the ceiling and wall tiles in place and in acceptable visual condition?
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Are towel hooks in place?
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Are all taps working?
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Are the toilet facilities working?
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Are toilet roll dispensers in place free from damage and is toilet paper available?
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Are soap dispensers in place and free from damage and is shower gel available?
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Are all showers working correctly and with no leaks?
POOLSIDE AND HEAT TREATMENT ROOMS - HYGIENE
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Are pool floors / walk ways clear?
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Are the pool windows and ledges clean?
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Are the pool white grids clean and free from mould build up?
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Is the handrail and steps into the pool clean and free from limescale?
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Are the sun loungers clean?
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Are the spa steps and around the spa clean and free from limescale?
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Are the spa railings clean?
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Are the white grids around the spa clean and free from mould build up?
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Is the sauna floor clean?
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Is the sauna door clean?
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Is the steam room floor, benches and wall clean?
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Is the steam room door clean?
POOLSIDE AND HEAT TREATMENT ROOMS - OPERATIONAL STANDARDS
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Is all required signage in place, in frames, up to date and in good condition?
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Are all doors opening and closing correctly and in good visual condition?
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Is all required rescue equipment wall mounted and in good condition?
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Is the pool free from large build up of sand and algae?
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Are the heat treatment rooms working?
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Is the sauna panelling and frames in good condition?
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Are all sun loungers in good visual condition?
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Are the pool and spa open and being managed correctly?
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Are the pool and spa at the correct temperature? (pool 28-30 degrees C / Spa 34-36 degrees C)
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Is the pool test kit in a good working condition with a good supply of tablets available?
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Are all floor and wall tiles free from marks and undamaged?
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Are towel hooks in place?
GYM FLOOR - HYGIENE
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Are CV cup holders clean and free from litter?
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Are all CV kit clean
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Is all resistance kit clean
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Is the gym carpet clean and hoovered?
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Are fire extinguishers clean?
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Are all windows and ledges clean?
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Are AHU clean and dust free?
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Are bins clean and not full?
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Is the water machine clean and are cups available?
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Are all mirrors clean?
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Are TV's in working order?
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Are tops/behind TV's clean and dust free?
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Is the gym office clean and tidy?
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Are the free weights and racks clean?
GYM FLOOR - OPERATIONAL STANDARDS
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Is all the signage up to date, in frames and in good condition?
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Is the fire exit door opening and closing correctly and in good visual condition?
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Do all resistance machines have instruction charts in place?
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Are the rods on the resistance machines well lubricated?
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Do all the resistance machines have a stack pin in place?
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Are there no more than 2 resistance and/or CV machines Out of Order?
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Are the hygiene stations well stocked (blue roll and spray)?
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Are the AHU filters in an acceptable condition?
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Do all bikes have pedal straps?
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Is the water machine working? (chilled water)
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Are TV's switched on and working correctly with good picture quality?
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Is all upholstery in good condition?
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Is all the gym equipment stored in a safe and tidy manner?
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Are mirrors clean and free from damage?
HEALTH & SAFETY
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Are all operational files set up correctly and located together in the CM office?
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Is the pool plant room locked?
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Are the 15min bather load checks being completed by a responsible member of staff?
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Are pool tests being carried out every 2 hours and recorded?
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Is the fire / alarm panel locked, with no faults?
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Is the contractor / visitor book available (GM office)
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Is there a first aid box available within the gym?
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Are all the fire doors working correctly?
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Are legionella checks up to date and located in appropriate file?
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Are all last months daily H&S checks complete and in appropriate file?
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Are the smoke detector checks up to date and in appropriate file?
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Are last months emergency lighting complete and in appropriate file?
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Are the fire extinguisher checks up to date and located in appropriate file?
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Are the monthly shower head checks up to date and in appropriate file?
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Are all pool test results completed and up to date and in appropriate file?
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Are panic alarm checks up to date and filed?
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Are PPE checks up to date and in appropriate file?
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Are gym equipment checks up to date and filed?
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Is the FLS file up to date and located in appropriate file?
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Are all risk assessments up to date and in appropriate file?
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Is adequate cleaning signage being used by staff when necessary?
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Are all cleaning chemicals secured away from the reach of members?
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What is Legionnaires Disease?
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What precautions do we take as a company to prevent legionella?
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What is cryptosporidium?
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What are the low end and high end closure parameters for chlorine in the pool?
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What are the low end and high end closure parameters for chlorine in the Spa?
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What are the low end and high end closure parameters for pH in the pool?
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What are the low end and high end closure parameters for pH in the Spa?
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Are the pool channel covers in good condition with no gaps?
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Are the pool and spa hand rails in place and secure?
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Is the correct pool water test / emergency test sheet in place and up to date?
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Are the daily H&S checks up to date?
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Is the plant room / store room tidy?
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Is the chlorine cabinet locked?
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Is the acid cabinet locked?
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Is the correct PPE available, stored correctly and clean?
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Are the main electrical panels in the plant room locked and secure?
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Is all the required signage in place for day tanks including red/blue colours on gloves?
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Are day tanks in acceptable condition and separated by wall / screen?
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Are all pool chemicals stored correctly / clean and tidy with signage in place?
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Is all lighting in the plant room in good working order?
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Do all the heat treatment rooms have at least one working light?
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Are all fire exit doors clear and doors working correctly?
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