Information
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Site Name
- Sovereign
- Rayleigh
- Benfleet
- Stock Road
- Brentwood
- Southweald
- Tiptree
- Doggetts Lane
- Chelmsford
- Sextons
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Conducted on
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Location
HSSE
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1) Without hesitation is the Customer Service Champion able to produce the:Accident Book Needle Stick Injury Prevention Pack Get You Home Safe Clothing Kit First Aid Kit Eye Wash Kit<br><br>
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2)Does the Accident Book comply with the Data Protection Act? (Customer data is stored securely and completed correctly with reference numbers complying)<br><br>
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3) Is the Fireman's Switch / External Emergency Button accessible?<br><br>
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4) Does the CSC or FSC know where to locate the Fireman Switch / Emergency Button?<br><br>
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5)Are lone working Service Champions locking the front door when cleaning the Costa Machine?<br><br>
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6) Are all security doors kept closed and locked?<br><br>
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7) Is Service Station complying with Closed Door Policy?<br> <br>?
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8) Is electrical cupboard free from stored items?<br><br>
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9) Are all exits unobstructed and locked from external entry?<br><br>
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10) Are the three security stickers displayed at head height next to the shop door :-CCTV in Operation Staff Do Not Have Access to Safe Lift Helmet Visor **16hr Service Stations additionally require** Fog Bandit in Operation sticker.<br> <br>
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11) Has the Retailer Fire Risk Assessment been reviewed in the past year?<br><br>
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12) Is the Health & Safety Law Poster(2009 version) prominently displayed?<br><br>
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13) Are fill points locked and accurately identified/labelled?<br><br>
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14) Are fire extinguishers readily available?<br><br>
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15) Do fire buckets contain absorbent sand, are fitted with a lid and have plastic sand spreaders available?<br><br>
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16) Is the CCTV system operating at an acceptable standard including all monitors?(e.g. clear picture, all cameras working without interference, the time matches the till point)?<br><br>
TILL POINT CASH MANAGEMENT
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17) Are till limits adhered to with no unsecured cash on site?<br><br>
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18) Is mini safe secured, locked and does not exceed procedural limit?<br><br><br>
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19) Does Red Prairie show Pick Ups are within procedural limits?<br><br>
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20) Is any customer property retained on the Service Station?<br><br><br>
OFFICE CASH MANAGEMENT
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21) Is there evidence of non adherence to approved cash collection procedures?<br> <br>
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22) Are safe keys or digital safe combination kept securely?<br><br><br>
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23) Is office secure when the safe is opened?<br><br>
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24) Are the cash collection bags awaiting collection, sealed and present in the safe?<br><br>
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25) Are all cash deposits within procedural limits?<br><br>
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26) Are there unauthorised Pan Keyed Transactions in the last 12 months?<br><br>
WET STOCK
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27) Has there been an accurate reconciliation on every Petrol/Diesel tank every day?<br><br>
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28) Is daily Veederoot Tank Gauge Report printed at 0.00 and filed?<br><br>
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29) Check all Pump Tests in the last 2 months via GSSP Pump Test Report<br><br>
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30) Is the Register of Competent Persons available and correct?<br><br>
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31) Have the last 10 Fuel Bill Of Laden numbers been entered into the Red Prairie correctly?<br><br><br>
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32) During the reviewed period, is there a variance on the Fuel Sales Reconciliation Report. (period of one week) Has the appropriate investigation taken place?<br><br><br>
OTHER FUELS
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33) Is the LPG Personal Protective Equipment available?<br><br>
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34) Does the LPG compound contain 18kg of Fire Extinguisher?<br><br>
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35) Has all the appropriate LPG Training been completed?<br><br>
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36) Has there been an accurate LPG tank reconciliation every day?<br><br>
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39) Is the Ad-Blue Environmental Poster displayed?<br><br>
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37) Has there been an accurate reconciliation on all Ad-Blue tanks?<br><br>
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38) Does the CSC on shift know the location of the internal Ad-Blue emergency switch/button?<br> <br>
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40) Does the Ad-Blue volume on the Veederoot Inventory Report match the Ad-Blue volume on the tank gauge at the time of audit?<br><br>
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41) Is the Ad-Blue Spill Kit available for customer use?<br><br><br>
CAR WASH
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42) Is the Car Wash being reconciled and daily reports being printed and filed for reference?<br>
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43) Are the Car Wash Refund Receipts being printed and filed for reference?<br>
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44) Are the Buy Time Meter Readings being taken and recorded and reconciled daily?<br>
SALES OPERATIONS
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45) Are opening & closing times being adhered to on non 24 hour Service Stations?<br>
ALCOHOL
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46) Is a current certified copy of the Premises Licence Summary (Part B) on display in a prominent location?<br>
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47) Is the Section 57 Notice on display next to the Premises Licence Summary?<br>
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48) Are the Acceptable Forms of ID Poster, the 3 Challenge 25 Posters and the two sided window decal on display in prominent locations?<br>
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49) Has the Customer Service Champion, on the POS at time of audit, been authorised to sell alcohol on behalf of the Designated Premises Supervisor (DPS)?<br>
MISCELLANEOUS SERVICE STATION ACTIVITY
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50) Are the prices on the Pole Sign identical to the pumps and Red Prairie?<br>
CONVENIENCE RETAILING & OTHER NON FOOD RELATED MANAGEMENT
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51) Are all stock categories counted in the last 3 months?<br>
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52) Does the Service Station maintain & operate a Lockett & Co Sales Refusal Log?<br>
OUT OF DATES
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53) Is the Service Station ensuring there are no Out of Date products on display?<br>
OTHER DOCUMENTATION AND SIGNAGE
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54) Is the Emergency Response Plan Flipchart available?<br>
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55) Does the Service Station have an Emergency Evacuation Plan, specific to the Service Station, clearly stating the emergency muster points and emergency contact numbers?<br>
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56) Is the Lone Worker Guidelines available?<br>
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57) Is the current copy of the Certificate of Employers Liability Insurance displayed?<br>
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58) Has the Service Station completed an Emergency Response Plan Drill in the past 3 months? (These should be completed a minimum of once a quarter and be logged in FIM)<br>
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59) Are the Current Retailer, Autogas, CBRE and Fairbanks telephone numbers available on the Emergency Response Flipchart and correct? Autogas -0345 7444999 CBRE - 0844 892 1898 Fairbanks - 01695 51775 Flo-Gas - 03457 200<br>
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Person Completing the Audit
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