Information
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Site Name
- Sovereign
- Rayleigh
- Benfleet
- Stock Road
- Brentwood
- South Weald
- Rise Park
- Upminster
- Chelmsford
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Conducted on
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1- Were you able to enter and/or exit the forecourt without any temporary obstructions impeding your way?
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2- Is the forecourt appropriately lit for the time of the day and the current weather conditions?
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3- Were you easily able to locate a pump for your chosen fuel?<br>
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4- Did you manage to keep your hands and shoes clean after fuelling and visiting the shop (if available)?<br>
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5- Were you able to pay with any of the communicated payment options?<br>
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6- Based on your overall impression, was the convenience store (included alliance shops) well presented?<br>
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7- Were Shell branded lubricants available for purchase?<br>
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8- Did the Service Champions you interacted wear Shell approved uniforms? <br>
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9- Did the Service Champions you interacted with offer a greeting and say thank you/ say goodbye?<br>
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10- Was the restroom you used reasonably clean and well lit; fully stocked and operational with no unpleasant odours?<br>
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11- Were the air and water machines available on site, clean and operational? Were the instructions for use clearly visible?<br><br><br>
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Person Completing the Audit
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