Information
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Site Name
- Sovereign
- Rayleigh
- Benfleet
- Stock Road
- Brentwood
- South Weald
- Tiptree
- Doggetts Lane
- Chelmsford
- Sextons
- Hedingham
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Conducted on
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Service Station Essentials
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Are you able to enter and/or exit the forecourt without any temporary obstructions ?
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Are Range of fuel and any out of stock pumps clearly signed before arrival at the pump?
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Are all pump and immediate areas around if clean.
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Are all pumps providing diesel gloves and paper towels, with bins that is not overflowing?
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Is the air and water machine available, and clean and the instructions for use clearly visible?
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Is the convenience store interior reasonably clean considering the time of the day and weather conditions?
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Can you freely move around the store without any obstructions?
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Is the toilet clean and well lit, fully stocked and operational with no unpleasant odors?
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Are all staff members wearing presentable branded uniforms, with visible name badges?
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Is the customer service champion saying hello, thank you good bye to every customers ?
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Can Customer pay with their chosen method of payments?
Daily HSSE Checklist
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Are drainage channels , Interceptors, Gullies and silt traps clean?
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Is the fuel delivery area clean and equipment clean and fully operational?
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Is the waste disposal area tidy and well maintained?
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Is all emergency and safety equipment accessible?
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Is access to the electrical cupboard clear and is it clear of clutter?
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Are heavy items stored at an easily accessible leavel?
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Is Forecourt Service Champions wearing presentable clean Shell branded uniforms, with visible name badges?
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Does the Forecourt Service Champion greeting customers?
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Does the Forecourt Service Champion offering to fill customer vehicle ?
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Does the Forecourt Service Champion actively promoting V power and aware of his/her targets ?
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Does the Forecourt Service Champion offering under the bonnet service and aware of his/her targets
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Does the Forecourt Service Champion giving out TellShell cards to the customer ?
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On first impression, was the convenience store interior reasonably clean and well lit considering the time of the day and weather conditions at the time including door mat and corners of the shop and air con filer clean?
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Were you able to freely move around the store without any obstructions? Shop delivery must not be delivered in the shop?
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Were the product shelves, displays and refrigerators clean, well-stocked and functioning
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Are all High Risk Short Dated Products clearly marked and in date?
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Does ambient shop products in dates ,rotated and have no dust on them?
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Is the point of sale correctly in place and do all products have a shelf edge label?
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Does site have correct deal of the week in place fully stocked?
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Does all promotional gondolas are fully stocked, merchandised according to my shop, and price labels including all POS in place?
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Were you able to pay with your chosen payment option?
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Is access to the electrical cupboard clear and is it clear of clutter?
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Are heavy items stored at an easily accessible level?
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How many days is the CCTV recording for ? Does CCTV clock time match BOS exactly ? Variance must be less than 1 minute.
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NON 24 hour are staff using the alarm panel is in use and any late opening or early closing warning letter issued.
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Are all emergency exits clearly indicated , functional and unobstructed?
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Are all safeguards against Robbery in place?
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Check PIn Pads sign of compromise eg Camera/Damage or Tempering.
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Is mood media at the correct level?
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Person Completing the Audit
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