Linen Management Matrix

Linen Loss Management

Soil to clean comparison compliance

Enter results for recent period

Enter date results reflect

Is a process in place to manage EMS access to Linen?

Rejected Linen process in place and clearly labeled

Scrubs stored in a secure location

FIFO (First In First Out) followed

Clean Linen Processes

Par level established in linen room?

Usage based ordering system in use?

Departmental item par levels reviewed and adjusted?

Linen distribution documented and entered into data management systems (AngelLink)

Enter last review date.

Adjusted Patient Days reported monthly.

Documented departmental delivery schedule?

Linen committee formed and meeting at an established frequency.

Business Review Completed

Written linen utilization policy / guideline established and documented?

Linen charged back to departments.

Linen Room Inventory (Document Excess)

Document items in excess and quantites

Additional Comments

Floor Tours

Floor Tours

Department

Unit Name

Area / Unit Type
Clean Linen Storage

Department linen storage covered and secured?

Par levels are followed (Compare current level to posted par levels)

Standard bed makeup contain only necessary items?
(Pillowcase, fitted sheet, flat sheet, blanket)

Is the patient room free of excessive linen items (observation)?

Are bedside tables and cabinets free of linen?

Soiled Linen Storage

Are medical waste containers free of linen? Inspect soiled utility room)

Are trash containers free of linen? (Inspect soiled utility room)

Quality

Are white linens bright and of consistent shading?

Are folds neat and of the correct width?

Additional Comments

Customer Feedback

My level of satisfaction with the service received is

Much worse than expected

Worse than expected

As expected

Better than expected

Much better than expected

Delivery Rating

Much worse than expected

Worse than expected

As expected

Better than expected

Much better than expected

Quantity Rating

Much worse than expected

Worse than expected

As expected

Better than expected

Much better than expected

Quality Rating
Overall Service Rating

Much worse than expected

Worse than expected

As expected

Better than expected

Much better than expected

Customer Comments

I have reviewed and understand the contents of this report.
Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.