Linen Management Matrix

Linen Loss Management

Soil to clean comparison compliance

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Is a process in place to manage EMS access to Linen?

Rejected Linen process in place and clearly labeled

Scrubs stored in a secure location

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FIFO (First In First Out) followed

Clean Linen Processes

Usage based ordering system in use?

Par level established in linen room?

Departmental item par levels reviewed and adjusted?

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Documented departmental delivery schedule?

Linen charged back to departments.

Linen distribution documented and entered into data management systems (AngelLink)

Linen committee formed and meeting at an established frequency.

Adjusted Patient Days reported monthly.

Linen room organized and labeled

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Business Review Completed

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Additional Comments

Floor Tours

Area / Unit

Unit Name

Clean Linen Storage

Department linen storage covered and secured?

Par levels are followed (Compare current level to posted par levels)

Is any excess linen observed in patient rooms?

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Is linen stored in bed side tables or cabinets?

Ensure patients are not in the photo.

Standard bed makeup contain only necessary items?
(Pillowcase, fitted sheet, flat sheet, blanket)

Written linen utilization policy / guideline established and documented?

Soiled Linen Storage

Linen located in red bags?

Linen disposed of in trash?

Quality

Are white linens bright and of consistent shading?

Are folds neat and of the correct width?

Additional Comments

Customer Feedback

My level of satisfaction with the service received is

Much worse than expected

Worse than expected

As expected

Better than expected

Much better than expected

Delivery Rating

Much worse than expected

Worse than expected

As expected

Better than expected

Much better than expected

Quantity Rating

Much worse than expected

Worse than expected

As expected

Better than expected

Much better than expected

Quality Rating
Overall Service Rating

Much worse than expected

Worse than expected

As expected

Better than expected

Much better than expected

Customer Comments

I have reviewed and understand the contents of this report.
Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.