Information

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location

Linen Management Matrix

Linen Loss Management

  • Soil to clean comparison compliance

  • Enter results

  • Enter date results reflect

  • Is a process in place to manage EMS access to Linen?

  • Rejected Linen process in place and clearly labeled

  • Scrubs stored in a secure location

  • Add media

  • FIFO (First In First Out) followed

Clean Linen Processes

  • Usage based ordering system in use?

  • Par level established in linen room?

  • Departmental item par levels reviewed and adjusted?

  • Enter last review date.

  • Documented departmental delivery schedule?

  • Linen charged back to departments.<br>

  • Linen distribution documented and entered into data management systems (AngelLink)

  • Linen committee formed and meeting at an established frequency.

  • Adjusted Patient Days reported monthly.

  • Linen room organized and labeled

  • Add media

  • Business Review Completed

  • Select date

Additional Comments

Floor Tours

  • Area / Unit

  • Unit Name

Clean Linen Storage

  • Department linen storage covered and secured?

  • Par levels are followed (Compare current level to posted par levels)

  • Is any excess linen observed in patient rooms?

  • Add media

  • Is linen stored in bed side tables or cabinets?

  • Ensure patients are not in the photo.

  • Standard bed makeup contain only necessary items?<br>(Pillowcase, fitted sheet, flat sheet, blanket)

  • Written linen utilization policy / guideline established and documented?

Soiled Linen Storage

  • Linen located in red bags?

  • Linen disposed of in trash?

Quality

  • Are white linens bright and of consistent shading?

  • Are folds neat and of the correct width?

Additional Comments

Customer Feedback

  • My level of satisfaction with the service received is

  • Much worse than expected

  • Worse than expected

  • As expected

  • Better than expected

  • Much better than expected

  • Delivery Rating

  • Much worse than expected

  • Worse than expected

  • As expected

  • Better than expected

  • Much better than expected

  • Quantity Rating

  • Much worse than expected

  • Worse than expected

  • As expected

  • Better than expected

  • Much better than expected

  • Quality Rating

  • Overall Service Rating

  • Much worse than expected

  • Worse than expected

  • As expected

  • Better than expected

  • Much better than expected

Customer Comments

  • I have reviewed and understand the contents of this report.

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