LP - SOP

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

L01 : Facility Manager/Supervisor Interview

• 1. Responsibility and Authority: Who is responsible and authorized for the following activities?

• A. Receiving, Sorting and Putaway

  Select In department meetings Training - complete sign in sheet Employee responsible for error sign error log

  • In department meetings
  • Training - complete sign in sheet
  • Employee responsible for error sign error log

• B. Picking

  Select Douglas Joseph Steve Michael Stanley Angel Tony

  • Douglas
  • Joseph
  • Steve
  • Michael
  • Stanley
  • Angel
  • Tony

• C. Packing and Checking

  Select Douglas Joseph Steve Michael Stanley Angel Tony

  • Douglas
  • Joseph
  • Steve
  • Michael
  • Stanley
  • Angel
  • Tony

• D. Shipping

  Select Douglas Joseph Steve Michael Stanley Angel Tony

  • Douglas
  • Joseph
  • Steve
  • Michael
  • Stanley
  • Angel
  • Tony

• 2. Measures: What process measurements are measured and monitored?

• A. Misshipments

  Select Damages are reported when discovered

  • Damages are reported when discovered

• B. Internal Damages

  Daily cycle counts are maintained

  Variances are reported

• C. Cycle Counts

  Select Daily cycle counts are maintained Variances are reported

  • Daily cycle counts are maintained
  • Variances are reported

• 3. How is performance measures information communicated with the staff?

  Select In department meetings Training - complete sign in sheet Employee responsible for error sign error log

  • In department meetings
  • Training - complete sign in sheet
  • Employee responsible for error sign error log

L02 : Warehouse Operators' Training

• 1. What does training of Warehouse Operations consist of?

• A. Where does training take place?

• B. Is the training area equipped with adequate computer hardware / software, other materials?

  Select Laptop RF Overhead projector PowerPoint presentation Sample documents Warehouse has actual product and labels to scan

  • Laptop
  • RF
  • Overhead projector
  • PowerPoint presentation
  • Sample documents
  • Warehouse has actual product and labels to scan

• C. How is competency confirmed?

  Select Written test Perform task accurately for Supervisor

  • Written test
  • Perform task accurately for Supervisor

• D. Where can operators find the procedures if they need to reference them?

• 2. Did the Facility have a Meeting / Training Sign-in Record for each NMB training event?

  Yes

  No

  N/A

• A. Did the trainers input all training event data into the National Training Records Database?

  Yes

  No

  N/A

L03 Receiving

• Receiving report number audited:

• 1. First checker

• Select Douglas Joseph Steve Michael Stanley Angel Tony

  • Douglas
  • Joseph
  • Steve
  • Michael
  • Stanley
  • Angel
  • Tony

• Was the product matched against the carrier's Bill of Lading (B/L)?

  Yes

  No

  N/A

• A. Were all pallets intact, any damage?

  Intact

  Damaged

  N/A

• B. Did first checker confirm that the Quantities received match the Quantities on the B/L?

  Yes

  No

  N/A

• C. Did the first checker note number on the product received (reference #, for bearings, Lot# for fans! motors! etc.)?

  Yes

  No

  N/A

• 2. Did the first checker sort the product by item number?

  Yes

  No

  N/A

• A. Were the labels printed, even and uneven carton quantities?

  Yes

  No

  N/A

• B. Was the variance report printed (were there any discrepancies)?

  Yes

  No

  N/A

• Variance Report

  Media

• C. Was warehouse receipt printed?

  Yes

  No

  N/A

• Warehouse Receipt

  Media

• 3. Second checker

• Select Douglas Joseph Steve Michael Stanley Angel Tony

  • Douglas
  • Joseph
  • Steve
  • Michael
  • Stanley
  • Angel
  • Tony

• Did the second checker use the RF to scan the items?

  Yes

  No

  N/A

• A. Could all items be scanned?

  Yes

  No

  N/A

• B. Was the checking report printed?

  Yes

  No

  N/A

• Checking Report

  Media

• Receiving Certificate

  Media

L04 MOVE LOCATION - PUTAWAY

• 1. What location did the associate move the product from and to?

• A. Verify in the RF NEWS system afterwards that the move was complete.
  

• Putaway

  Media

L05 PICKING

• Picking number audited
  

• Add media

  Media

• Picker

• Select all orders locations item numbers lot numbers quantity

  • all orders
  • locations
  • item numbers
  • lot numbers
  • quantity

• 1. Did the office match the printed Packing Lists and Pick Tickets together?<br>

  Yes

  No

  N/A

• 2. Using the RF hand held scanner, did the Warehouse Operator scan in all required information?

  Yes

  No

  N/A

• 3. Did the Warehouse Operator write his/her initials next to "picked Lind stamped"?

  Yes

  No

  N/A

• 4. Did the Warehouse operator move the picked order with the Pick Sheet to the Outbound Staging area?

  Yes

  No

  N/A

• 5. Did the picker read the special notes on the packing slip?

  Yes

  No

  N/A

L06 CHECKING

• First Checker

• Select Douglas Joseph Steve Michael Stanley Angel Tony

  • Douglas
  • Joseph
  • Steve
  • Michael
  • Stanley
  • Angel
  • Tony

• 1. Did the first checker verify the Customer specific barcode labels matched the packing slip?<br>

  Yes

  No

  N/A

• 2. Did the first checker check all the required points against the Packing List and the physical product?

  Yes

  No

  N/A

• 3. Did the first checker read the special notes on the packing slip?

  Yes

  No

  N/A

• 4. Did the first checker write his/her initials on the following lines of the Packing List: Item checked, labels checked, labels applied and packing slip included(if applicable)?

  Yes

  No

  N/A

• Initialed Packing List

  Media

• 5. Did the first checker leave all unsealed cartons open for the second checker?

  Yes

  No

  N/A

• Second checker

• Select Douglas Joseph Steve Michael Stanley Angel Tony

  • Douglas
  • Joseph
  • Steve
  • Michael
  • Stanley
  • Angel
  • Tony

• 1. Did the second checker read the special notes on the packing slip?

  Yes

  No

  N/A

• 2. Did the second checker use the RF hand held scanner to check each carton?

  Yes

  No

  N/A

• 3. Was the checking report printed?

  Yes

  No

  N/A

• A. Was it accurate?

  Yes

  No

  N/A

• Check Report

  Media

• Describe how the packing slip was included with the order sampled. Who signed their initials on the stamp " packing slip included"

• Packing Slip

  Media

L07 PACKAGING

• Warehouse Operator

• Select Douglas Joseph Steve Michael Stanley Angel Tony

  • Douglas
  • Joseph
  • Steve
  • Michael
  • Stanley
  • Angel
  • Tony

• 1. Did the Warehouse Operator properly palletize and wrap and/or pack the order?

  Yes

  No

  N/A

• Pallatized, wrapped/packed order

  Media

• What type of packing material was used?

L08 SHIPPING

• 1. Was an LTL order loaded at time of audit?

  Yes

  No

  N/A

• How was it loaded?

• 2. Was a UPS or FedEx parcel package processed at time of audit?

  Yes

  No

  N/A

• A. How was the address entered in the computer?

• B. What verifications were done to ensure the address was correct?

• Shipping station

  Media

L09 CYCLE COUNTING

• 1. Did the Senior Supervisor print a list of all locations picked from the current day from the WMS system?

  Yes

  No

  N/A

• 2. Did the senior Supervisor give the Location List to the cycle counter?

  Yes

  No

  N/A

• 3. Using the RF hand held scanner, did the Cycle Counter complete all steps to produce the Cycle Count Report?

  Yes

  No

  N/A

• 4. If there were discrepancies, did the supervisor have a second counter recount all the items?

  Yes

  No

  N/A

• A. Was the second counter a different person than the first counter?

  Yes

  No

  N/A

• B. Did the supervisor give the second counter a list of locations only to recount?

  Yes

  No

  N/A

• Cycle Count

  Media

Summary

• The Auditor reported the following: