Maintenance Manager Audit

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

External

• Is the main sign & hanging signs & amenity boards in good condition?

  Yes

  No

  N/A

• Is the shopfront in good condition?

  Yes

  No

  N/A

• Are the side and back walls of the building in good condition?

  Yes

  No

  N/A

• Are the windows in good repair and well fitted?

  Yes

  No

  N/A

• Do the windows all open as needed?

  Yes

  No

  N/A

• Are the entrance doors in good working order and condition?

  Yes

  No

  N/A

• Is the entrance lobby decoration and matting in good condition?

  Yes

  No

  N/A

• Is all the high level fascia intact and in safe order?

  Yes

  No

  N/A

• Is the bin store area in good condition?

  Yes

  No

  N/A

• Check all external equipment, are they safely attached to the building? i.e. HVAC equipment

  Yes

  No

  N/A

• Are all the delivery routes, driveways & demised roads clear and well maintained?

  Yes

  No

  N/A

• Is the car park well maintained?

  Yes

  No

  N/A

• Does the pub have a new external seating area due to C19 changes and if so, is it in good condition?

  Yes

  No

  N/A

• Is the planting to the correct spec?

  Yes

  No

  N/A

• Are all the light fittings working, providing enough light and in a good condition and timers working, is last man out door sufficiently lit?

  Yes

  No

  N/A

• Are the external steps undamaged and safe to use, including balustrades

  Yes

  No

  N/A

• Are the gutters in good condition and unblocked?

  Yes

  No

  N/A

• Is there any roof damage, tiles missing or external leaks?

  Yes

  No

  N/A

• Is there any roof damage, missing edge protection?

  Yes

  No

  N/A

• Have you identified any areas that require pest proofing?

  Yes

  No

  N/A

• Are security shutters working and in good condition

  Yes

  No

  N/A

• Is the external HVAC equipment in good working order?

  Yes

  No

  N/A

Customer Area

• Is the carpet in good condition? Please note any splits in the carpet or any trip hazards?

  Yes

  No

  N/A

• Is the noncarpeted flooring in good condition?

  Yes

  No

  N/A

• Are the walls and ceiling in good decorative condition? Please note any recent poor workmanship

  Yes

  No

  N/A

• Is the decorative woodwork well maintained and varnished?

  Yes

  No

  N/A

• Check the general condition of the furniture, are they well maintained? Please flag any that need to be cleaned, repaired or removed to the pub

  Yes

  No

  N/A

• Is the upholstery well maintained and clean?

  Yes

  No

  N/A

• Is the art work undamaged and securely fixed to the wall? Is any artwork positions missing and need replaced?

  Yes

  No

  N/A

• Are all the light fittings working, providing enough light and in a good condition?

  Yes

  No

  N/A

• Is there a sky light or a natural light feature? Is it clean and in good condition?

  Yes

  No

  N/A

• Is the coffee station area well maintained and in good condition? Please also check condition of the wall behind and flooring underneath

  Yes

  No

  N/A

• Are the coffee machines in good working order? Is the tea boiler working and in good condition?

  Yes

  No

  N/A

• Are all the electrical sockets in good & safe working order?

  Yes

  No

  N/A

• Is the allergen screen fixed to the wall correctly and in good working order?

  Yes

  No

  N/A

• Are all the railings/balustrades in good condition and do they meet our spec requirements for Health & Safety?

  Yes

  No

  N/A

• If there are any pub specific features in the customer area, are they in good condition?

  Yes

  No

  N/A

• Are the internal steps and staircases undamaged and safe to use with step edges and handrails in good condition?

  Yes

  No

  N/A

• Is the passenger/access lifts in good working condition and safe to use?

  Yes

  No

  N/A

• Is the internal signage in good condition and fixed safely and correctly?

  Yes

  No

  N/A

• Is the Heating & cooling equipment currently working in the customer area Including radiators and overhead heaters?

  Yes

  No

  N/A

• Does the pub have any fireplaces and if so, are they well maintained and in good condition?

  Yes

  No

  N/A

• Is the TV equipment (also lighting and sound equipment for Lloyds pubs) in good working condition?

  Yes

  No

  N/A

• Have you identified any areas that require pest proofing?

  Yes

  No

  N/A

Access Toilet & Changing Room

• Are all the light fittings working, providing enough light and in a good condition?

  Yes

  No

  N/A

• Is the flooring in good condition?

  Yes

  No

  N/A

• Is the entrance and exits to the toilets clear & well maintained, and locks working with finger guards installed?

  Yes

  No

  N/A

• Is the lobby to the access toilet well maintained and in good condition?

  Yes

  No

  N/A

• Is the sink and vanity unit clean and in good working condition?

  Yes

  No

  N/A

• Are the walls and ceiling in good decorative condition?

  Yes

  No

  N/A

• Are all the toilet pans unblocked, in working order and undamaged?

  Yes

  No

  N/A

• Are the hand guards and rails in place and in good working order?

  Yes

  No

  N/A

• Is there lifting equipment in place? If so is it in safe working condition?

  Yes

  No

  N/A

• Is the baby changing area, well fixed, safe and clean to use?

  Yes

  No

  N/A

• Are the cubicle divides in good condition?

  Yes

  No

  N/A

• Are the mirrors clean, undamaged and in good condition?

  Yes

  No

  N/A

• Are the hand dryers un damaged and in working order?

  Yes

  No

  N/A

• Are the toilet paper holders installed correctly, undamaged and dispensing paper?

  Yes

  No

  N/A

• Is the red emergency alarm cord working and available to use?

  Yes

  No

  N/A

• Is all PHS equipment installed and working correctly?

  Yes

  No

  N/A

• Is there sufficient ventilation and is it working?

  Yes

  No

  N/A

• Have you identified any areas that require pest proofing?

  Yes

  No

  N/A

Ladies Toilets

• Are all the light fittings working, providing enough light and in a good condition?

  Yes

  No

  N/A

• Are the any steps undamaged and safe to use?

  Yes

  No

  N/A

• Is the flooring in good condition?

  Yes

  No

  N/A

• Is the entrance and exits to the toilets clear & well maintained, with finger guards installed?

  Yes

  No

  N/A

• Is the sink clean and vanity unit and in good working condition?

  Yes

  No

  N/A

• Are the walls and ceiling in good decorative condition?

  Yes

  No

  N/A

• Are all the toilet pans unblocked, in working order and undamaged?

  Yes

  No

  N/A

• Are the cubicle divides in good condition?

  Yes

  No

  N/A

• Are the cubicle doors and locks in good working condition with door stops fitted?

  Yes

  No

  N/A

• Are the mirrors clean, undamaged and in good condition?

  Yes

  No

  N/A

• Are the hand dryers un damaged and in working order?

  Yes

  No

  N/A

• Are the toilet paper holders installed correctly, undamaged and dispensing paper?

  Yes

  No

  N/A

• Is all PHS equipment installed and working correctly?

  Yes

  No

  N/A

• Is there sufficient ventilation and is it working?

  Yes

  No

  N/A

• Is the cleaning cupboard and toilet void areas in good condition?

  Yes

  No

  N/A

• Have you identified any areas that require pest proofing?

  Yes

  No

  N/A

• IS any furniture clean and in good condition?

  Yes

  No

  N/A

Gents Toilets

• Are all the light fittings working, providing enough light and in a good condition?

  Yes

  No

  N/A

• Are the any steps undamaged and safe to use?

  Yes

  No

  N/A

• Is the flooring in good condition?

  Yes

  No

  N/A

• Is the entrance and exits to the toilets clear & well maintained, with finger guards installed?

  Yes

  No

  N/A

• Is the sink and vanity unit clean and in good working condition?

  Yes

  No

  N/A

• Are the walls and ceiling in good decorative condition?

  Yes

  No

  N/A

• Are all the toilet pans unblocked, in working order and undamaged?

  Yes

  No

  N/A

• Are all the urinals & dividers in working order, unblocked and undamaged?

  Yes

  No

  N/A

• Do the pub experience consistent plumbing issues in the toilets?

  Yes

  No

  N/A

• Are the cubicle divides in good condition?

  Yes

  No

  N/A

• Are the cubicle doors and locks in good working condition with door stops fitted?

  Yes

  No

  N/A

• Are the mirrors clean, undamaged and in good condition?

  Yes

  No

  N/A

• Are the hand dryers un damaged and in working order?

  Yes

  No

  N/A

• Are the toilet paper holders installed correctly, undamaged and dispensing paper?

  Yes

  No

  N/A

• Is all PHS equipment installed and working correctly?

  Yes

  No

  N/A

• Is there sufficient ventilation and is it working?

  Yes

  No

  N/A

• Is the cleaning cupboard and toilet void areas in good condition?

  Yes

  No

  N/A

• Have you identified any areas that require pest proofing?

  Yes

  No

  N/A

• Is all drainage in good working order?

  Yes

  No

  N/A

Bar

• Is the bar front in good condition?

  Yes

  No

  N/A

• Is the bar top in good condition?

  Yes

  No

  N/A

• Is the bar walk in good condition? Please note any trip hazards?

  Yes

  No

  N/A

• Is the flooring behind the bar in good condition?

  Yes

  No

  N/A

• Is the bar frame carcass in good condition?

  Yes

  No

  N/A

• Are the TBars clean & in good working condition and sealed correctly?

  Yes

  No

  N/A

• Is the wine TBar clean & in good working condition and sealed correctly?

  Yes

  No

  N/A

• Are the Ale hand pulls in good working condition and wooden surround in good condition?

  Yes

  No

  N/A

• Is the pub currently having any dispense issues?

  Yes

  No

  N/A

• Are the walls and ceiling in good decorative condition?

  Yes

  No

  N/A

• Are all the light fittings working, providing enough light and in a good condition?

  Yes

  No

  N/A

• Is the back bar well maintained, correctly illuminated and in good condition?

  Yes

  No

  N/A

• Are the bar fridges in good working order?

  Yes

  No

  N/A

• Are the bar shelves and glass storage well maintained and safe to use?

  Yes

  No

  N/A

• Are all till systems in good condition and working properly?

  Yes

  No

  N/A

• Is the app station equipment working correctly?

  Yes

  No

  N/A

• Is the glass racks in good condition? Check the fixings and the individual prongs

  Yes

  No

  N/A

• Is the sink clean and in good working condition?

  Yes

  No

  N/A

• Have you identified any areas that require pest proofing?

  Yes

  No

  N/A

Additional Bars

• Does the pub have additional bars?

  Yes

  No

  N/A

• Is the bar front in good condition?

  Yes

  No

  N/A

• Is the bar top in good condition?

  Yes

  No

  N/A

• Is the bar walk in good condition? Please note any trip hazards?

  Yes

  No

  N/A

• Is the flooring behind the bar in good condition?

  Yes

  No

  N/A

• Is the bar frame carcass in good condition?

  Yes

  No

  N/A

• Are the TBars clean & in good working condition and sealed correctly?

  Yes

  No

  N/A

• Is the wine TBar clean & in good working condition and sealed correctly?

  Yes

  No

  N/A

• Are the Ale hand pulls in good working condition and wooden surround in good condition?

  Yes

  No

  N/A

• Is this bar currently having any dispense issues?

  Yes

  No

  N/A

• Are the walls and ceiling in good decorative condition?

  Yes

  No

  N/A

• Are all the light fittings working, providing enough light and in a good condition?

  Yes

  No

  N/A

• Is the back bar well maintained, correctly illuminated and in good condition?

  Yes

  No

  N/A

• Are the bar fridges in good working order?

  Yes

  No

  N/A

• Are the bar shelves and glass storage well maintained and safe to use?

  Yes

  No

  N/A

• Are all till systems in good condition and working properly?

  Yes

  No

  N/A

• Is the app station equipment working correctly?

  Yes

  No

  N/A

• Are the glass racks in good condition? Check the fixings and the individual prongs

  Yes

  No

  N/A

• Is the sink clean and in good working condition?

  Yes

  No

  N/A

• Have you identified any areas that require pest proofing?

  Yes

  No

  N/A

Glasswash

• Is the flooring in the glasswash in good condition?

  Yes

  No

  N/A

• Are all the light fittings working, providing enough light and in a good condition?

  Yes

  No

  N/A

• Are the walls and ceiling in good decorative condition?

  Yes

  No

  N/A

• Is the sink clean and in good working condition?

  Yes

  No

  N/A

• Are the glass washers clean & well maintained?

  Yes

  No

  N/A

• Is the ice machine/s clean and well maintained?

  Yes

  No

  N/A

• Is the pass through shelf, hatch, bottle chute and surround in good condition?

  Yes

  No

  N/A

• Is the glass storage fixed correctly?

  Yes

  No

  N/A

• Have you identified any areas that require pest proofing?

  Yes

  No

  N/A

• Are drinks lifts clean and in good condition?

  Yes

  No

  N/A

Gardens & External Seating

• Does the pub have a garden or an external seating area?

• Is the garden flooring well maintained? i.e. Tiling, astro turf, grass lawn

  Yes

  No

  N/A

• Check the general condition of the furniture, are they well maintained? Please flag any that need to be cleaned, repaired or removed to the pub

  Yes

  No

  N/A

• If there are any pub specific garden features in the pub, are they in good condition?

  Yes

  No

  N/A

• Are the external steps and staircases undamaged and safe to use with step edges and handrails in good condition?

  Yes

  No

  N/A

• Are all the light fittings working, providing enough light and in a good condition, with timers working?

  Yes

  No

  N/A

• Is the planting to the correct spec?

  Yes

  No

  N/A

• Check if there is a canopy, if it is working and if in good condition?

  Yes

  No

  N/A

• Is the garden drainage in working order and undamaged, including gutters and downpipes?

  Yes

  No

  N/A

• Are the walls and fencing in the garden in good condition?

  Yes

  No

  N/A

• Is the garden signage in good condition and fixed safely and correctly?

  Yes

  No

  N/A

• Have you identified any areas that require pest proofing?

  Yes

  No

  N/A

• Are all doors and windows in good condition and working?

  Yes

  No

  N/A

Kitchen

• Are all the light fittings working, providing enough light and in a good condition?

  Yes

  No

  N/A

• Are any steps and staircases undamaged and safe to use with step edges and handrails in good condition?

  Yes

  No

  N/A

• Is all the cookline equipment in working order and well maintained?

  Yes

  No

  N/A

• Are the sinks clean and in good working condition?

  Yes

  No

  N/A

• Are the walls in good decorative condition?

  Yes

  No

  N/A

• Is the ceiling in good decorative condition?

  Yes

  No

  N/A

• Is the gas piping & gas interlock safe and in good working order?

  Yes

  No

  N/A

• Is the extraction working correctly and well maintained?

  Yes

  No

  N/A

• Is the flooring in good condition?

  Yes

  No

  N/A

• Are all the fridges and freezers in good working condition?

  Yes

  No

  N/A

• Are all the walkins in good working condition?

  Yes

  No

  N/A

• Is the ansul system in good condition and available to use?

  Yes

  No

  N/A

• Are all the electrical sockets in good & safe working order?

  Yes

  No

  N/A

• Are kitchen distribution boards locked and secured properly?

  Yes

  No

  N/A

• Is the dishwasher and pot wash sink in good working order and well maintained?

  Yes

  No

  N/A

• Is the kitchen experiencing any plumbing and drainage issues?

  Yes

  No

  N/A

• Is the Grease Pak/Grease Trap in good working order?

  Yes

  No

  N/A

• Is the Heating & cooling equipment currently working in the kitchen?

  Yes

  No

  N/A

• is the cheetah system in good working order?

  Yes

  No

  N/A

• Have you identified any areas that require pest proofing?

  Yes

  No

  N/A

• Are all food hoists clean and in good condition?

  Yes

  No

  N/A

Cellar

• Are all the light fittings working, providing enough light and in a good condition?

  Yes

  No

  N/A

• Are the cellar steps undamaged and safe to use?

  Yes

  No

  N/A

• Is the stairs to the cellar in a good and safe condition?

  Yes

  No

  N/A

• Is the goods lift/s in good working condition and safe to use?

  Yes

  No

  N/A

• Is the drainage for the cellar unblocked and in good working order?

  Yes

  No

  N/A

• Is the entrance and exits to the cellar clear & well maintained?

  Yes

  No

  N/A

• Is the flooring in good condition?

  Yes

  No

  N/A

• Are the walls and ceiling in good decorative condition?

  Yes

  No

  N/A

• Are the cellar buoys and cellar board clean and in good condition?

  Yes

  No

  N/A

• Are the visible pythons and lagging in good condition?

  Yes

  No

  N/A

• Is the line cleaner working and in good condition?

  Yes

  No

  N/A

• Is the BOC gas equipment in good working order?

  Yes

  No

  N/A

• Are all the electrical sockets in good & safe working order?

  Yes

  No

  N/A

• Are all dispense coolers including glycol and remote coolers clean and in good working order?

  Yes

  No

  N/A

• Are the cellar coolers working correctly and at the correct temperature?

  Yes

  No

  N/A

• Is the ice machine/s clean and well maintained?

  Yes

  No

  N/A

• Is the BOC alarm present and in good condition?

  Yes

  No

  N/A

• Have you identified any areas that require pest proofing?

  Yes

  No

  N/A

• Are sinks and taps in good working condition?

  Yes

  No

  N/A

Back of House

• Are all the light fittings working, providing enough light and in a good condition?

  Yes

  No

  N/A

• Is the BOH flooring in good condition?

  Yes

  No

  N/A

• Is the delivery routes well maintained and clear, including all walls?

  Yes

  No

  N/A

• Are any steps and staircases undamaged and safe to use with step edges and handrails in good condition?

  Yes

  No

  N/A

• Is the goods lift/s in good working condition and safe to use?

  Yes

  No

  N/A

• Are the walls and ceiling in good decorative condition?

  Yes

  No

  N/A

• Are the void areas in good condition and clutter free?

  Yes

  No

  N/A

• Is the Boiler room in good condition and well ventilated?

  Yes

  No

  N/A

• is the water boiler and emersion in good working condition?

  Yes

  No

  N/A

• Are all the storage areas in good condition, and items are safely stored?

  Yes

  No

  N/A

• Have you identified any areas that require pest proofing?

  Yes

  No

  N/A

• Are all BOH distribution boards locked and secured properly?

  Yes

  No

  N/A

• Is all BOH audio and visual equipment in good working order?

  Yes

  No

  N/A

• Is the water softener working and full?

  Yes

  No

  N/A

• Is the Heating & cooling equipment currently working back of house & in the staffroom?

  Yes

  No

  N/A

Staffroom

• Are all the light fittings working, providing enough light and in a good condition?

  Yes

  No

  N/A

• Are any steps and staircases undamaged and safe to use with step edges and handrails in good condition?

  Yes

  No

  N/A

• Do the windows all open as needed?

  Yes

  No

  N/A

• Is the entrance and exits to the staffroom clear & well maintained, with finger guards installed?

  Yes

  No

  N/A

• Is the flooring in good condition?

  Yes

  No

  N/A

• Check the general condition of the furniture, are they well maintained? Please flag any that need to be cleaned, repaired or removed to the pub

  Yes

  No

  N/A

• Are the walls and ceiling in good decorative condition?

  Yes

  No

  N/A

• Are all the toilets and sinks unblocked and in working order?

  Yes

  No

  N/A

• Are the changing rooms in well maintained and clear?

  Yes

  No

  N/A

• Are all the lockers working and in good condition?

  Yes

  No

  N/A

• Have you identified any areas that require pest proofing?

  Yes

  No

  N/A

Office

• Are all the cameras in working order?

  Yes

  No

  N/A

• Is the recording equipment in the office working correctly?

  Yes

  No

  N/A

• Is the intruder alarm in good working condition?

  Yes

  No

  N/A

• Are the entrance doors in good working order and condition?

  Yes

  No

  N/A

• Are the office locks in good condition and working?

  Yes

  No

  N/A

• Have you identified any areas with security concerns? If so what?

• Is the safe in good condition and locks correctly?

  Yes

  No

  N/A

• is the drop safe in good condition?

  Yes

  No

  N/A

• Are all the electrical sockets in good & safe working order?

  Yes

  No

  N/A

• Is the flooring in good condition?

  Yes

  No

  N/A

• Are the walls, shelves & ceiling in good decorative condition?

  Yes

  No

  N/A

• Is the office furniture in good condition?

  Yes

  No

  N/A

Hotels

• Is this a Hotel?

  Yes

  No

  N/A

• Is the Hotel entrance in good decorative condition?

  Yes

  No

  N/A

• Is the Hotel entrance lock and intercom working correctly?

  Yes

  No

  N/A

• Is the Hotel signage in place and in good order?

  Yes

  No

  N/A

• Is the reception in good decorative condition?

  Yes

  No

  N/A

• Are all the light fittings working in the hotel areas, providing enough light and in a good condition?

  Yes

  No

  N/A

• Is the Heating & cooling equipment currently working in the hotel?

  Yes

  No

  N/A

• Are all the customer facing hotel areas in good condition? i.e. corridors, stairwells etc. Walls, floors and ceiling

  Yes

  No

  N/A

• Is the shelving in the linen storage in good condition?

  Yes

  No

  N/A

• Do the windows in all checked rooms open and in good condition?

  Yes

  No

  N/A

• Are all the rooms in good decorative condition? i.e. Walls, floors and ceiling

  Yes

  No

  N/A

• Is the rooms toilets, and washroom equipment in good working order?

  Yes

  No

  N/A

• Are the room bathrooms in good decorative order?

  Yes

  No

  N/A

• Is there sufficient ventilation in the bathrooms and is it working?

  Yes

  No

  N/A

• Do all the door locks work correctly? Is the equipment to change keys in good condition?

  Yes

  No

  N/A

• Are all light fittings working, providing enough light and in a good condition?

  Yes

  No

  N/A

• Are all the hotel room furniture clean & in good condition?

  Yes

  No

  N/A

• Do all the rooms have working TVs?

  Yes

  No

  N/A

• Are the beds in good condition?

  Yes

  No

  N/A

• Are all the mattresses in good condition?

  Yes

  No

  N/A

• Have you identified any areas that require pest proofing?

  Yes

  No

  N/A

Onsite accommodation

• Is there Onsite accommodation?

  Yes

  No

  N/A

• Is the accommodation vacant?

  Yes

  No

  N/A

• Are there any current issues for the occupant?

  Yes

  No

  N/A

• If yes, have they been raised on WISDOM?

  Yes

  No

  N/A

• If vacant do the pub have appropriate and safe access?

  Yes

  No

  N/A

• Has the accommodation been left safe and in an acceptable state?

  Yes

  No

  N/A

Fire Safety

• Are all the fire exits unblocked and in good working condition?

  Yes

  No

  N/A

• Is all the emergency lighting in good condition?

  Yes

  No

  N/A

• Is the fire alarm in good working condition?

  Yes

  No

  N/A

• Are all the fire extinguishers in working condition, in date and stored on wall hook or floor standing holder?

  Yes

  No

  N/A

Contractors

• Does the pub have sufficient contractor coverage over all trades?

  Yes

  No

  N/A

• Who is the best performing contractor at this pub?

• Why?

• Does the pub have any other contractor feedback?

  Yes

  No

  N/A

WISDOM

• Is there any urgent works that need to be chased and escalated?

  Yes

  No

  N/A

• Have all the jobs now been raised on WISDOM following the audit?

  Yes

  No

  N/A

• Have you raised a MIV on this audit?

  Yes

  No

  N/A

• How many callouts and/or quotes (excluding MIV) have you raised?

  Yes

  No

  N/A

• Have all the jobs raised on the last audit been completed?

  Yes

  No

  N/A

• Have all the maintenance issues raised on the last BOH audit been actioned?

  Yes

  No

  N/A

• I have checked WISDOM for the pubs raised jobs

  Yes

  No

  N/A

• Please review and check a completed WISDOM job's workmanship for quality and cost. Has this been completed to an acceptable standard?

  Yes

  No

  N/A

• Please review and check a completed WISDOM job's workmanship for quality and cost. Has this been completed to an acceptable standard?

  Yes

  No

  N/A

• Please review and check a completed WISDOM job's workmanship for quality and cost. Has this been completed to an acceptable standard?

  Yes

  No

  N/A