Title Page
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Date of Meeting
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Attendees
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Location
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Required Documents
- ISO14001 system documentation
- All internal and external audit reports.
- Environmental record files (inc. evaluation of compliance, corrective action log, etc).
- Legal & Obligations Register
- Incident analysis
- Corrective and Preventive Actions and close out of nonconformances
- Policies Review
Actions of previous meeting
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Actions
Interested Parties
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Is there an interested parties log in place
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Evaluation of the trends of relevant interested parties
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Do any changes need to be made to the interested parties log?
Legislation & Regulations
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Is there a register containing the relevant legislation and regulations?
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How are changes in legislation being verified?
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Do any changes need to be made to the legal register?
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Is training required to make staff aware of any changes?
Risks and Opportunities
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Are the risks and opportunities of the business being documented?
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Is there a process in place to make sure they are reviewed?
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Are any new risks or opportunities to be added?
Objectives
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Have the objectives been documented?
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Have the objectives been communicated to staff?
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Review of actual performance against objectives
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Do any changes need to be made to the objectives?
Policy
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Is there a documented policy?
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Has the policy been communicated to all relevant parties
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Does the policy require any amendments?
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Has the policy been signed within the last year?
Resources
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Are staffing levels adequate for effective operation of the Management System?
Competence & Training
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What training has taken place?
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Does any further training need to be booked?
External Providers
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Have there been any new suppliers/sub-contractors onboarded?
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Have there been any issues with any supplier/sub-contractor performance?
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Have there been any positives with any supplier/sub-contractor performance?
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What positives have there been?
Non-conformities
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Are there any trends in the non-conformities that have been raised?
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Have remedial actions been put in place to prevent reoccurrence?
Monitoring & Measuring
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Average Customer Satisfaction Score (1-5)
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Review of feedback from Customer Satisfaction Score
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What feedback/comments have been made
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Do any remedial actions need to be implemented from the feedback?
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Review of KPIs (Must be over 95%) - PPM rates
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Review of KPIs (Must be over 95%) - Response rates
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Review of KPIs (Must be over 95%) - Response rates
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KPIs meet or exceed the target (Pass/Fail)
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Actions required for any results below standard
Internal / External Audits
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What non-conformities were raised within the latest internal/external audits?
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Have the remedial actions been put in place to close out the non-conformities?
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Are any more actions needed?
Any Other Business
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Any other business
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Further comments
Signatures
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Auditor Signature
