Home
General
Manager On Duty Report
Manager On Duty Report
Mod Report

Manager On Duty Report

Makkah Hotel & Towers

Use this Template
Print as PDF
graphic of a hand making an okay sign ×

Free Manager On Duty Report Checklist

Use this Template

Title Page

  • Hotel.JPG

Hotel Page 1

  • Mod name

  • Date:

  • Occupancy:

  • ARR:

  • Dep:

General

  • MOD should always Inform his number to Operator / GSC / FO-Duty Manager )

  • Front Office - Duty Manager / Shift in charge

  • Engineering - Shift in charge

  • Food & Beverage - Shift in charge

  • Safety & Security - Shift in charge

Hotel Page 2

TELEPHONE ANSWERING

  • How many rings before a call is received.

  • Room Service (Call Ext. 888)

  • RINGS

  • REMARKS

  • Housekeeping (Call Ext. 8307 - 8306)

  • RINGS

  • REMARKS

  • Telephone Operator (Call Ext. 0 - from Outside 0125371900 )

  • RINGS

  • REMARKS

  • Reservation (Call Free toll # 8001162000 - 0125340000).

  • RINGS

  • REMARKS

  • Reception (Call Ext # 111).

  • RINGS

  • REMARKS

HOTEL LOBBY / PUBLIC AREA

  • Do a full tour of the Lobby / Public Area

  • Entrance - Cleanliness / Condition / Lights

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Toilets – Condition / Cleanliness / supplies / Lights

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Elevators Cleanliness / Condition

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Floors / Walls / Ceiling / Chandelier / Lights – Condition

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Flowers - Fresh and arranged well

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Hotel Atrium Lights & Chandelier – 07th floor to 30th Floor

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

HOTEL FRONT OFFICE

  • Lobby Presence: Bell Boy, Receptionist, Duty Manager

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Colleague Grooming: Uniform, Nametag, etc.

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Back Area / Luggage Room Neat/Tidy / Condition

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • First Aid Box

  • REMARKS

  • Lobby Cleanliness / Condition / Lights

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Monitor Guest Arrival Experience

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

REFLEXOLOGY/ FOOT MASSAGE

  • Please choose the areas have been checked.

  • Cleanliness

  • REMARKS

  • REMARKS

  • Bad Odours / smell fresh

  • REMARKS

  • REMARKS

  • Candles On (during operation hours only)

  • REMARKS

  • REMARKS

GUEST FEEDBACK

  • Meet and Assist Guest - First guest Feedback

  • Room No:

  • Guest Name:

  • Feedback:

  • Note

  • Note

  • Note

  • Note

  • Note

  • Meet and Assist Guest - Second guest Feedback

  • Room No:

  • Guest Name:

  • Feedback:

  • Note

  • Note

  • Note

  • Note

  • Note

Hotel Page 3

COLLEAGUES LOCKER INSPECTION

  • Bathroom Supplies

  • REMARKS

  • REMARKS

  • Lights

  • REMARKS

  • REMARKS

  • Fresh Smell, No Bad Odour

  • REMARKS

  • REMARKS

  • Toilets & Showers Clean / Condition

  • REMARKS

  • REMARKS

  • Overall Clean / Condition

  • REMARKS

  • REMARKS

HOTEL ROOM INSPECTION ( Room #1 )

  • Please choose the areas have been checked.

  • Room No:

  • Overall Condition

  • REMARKS

  • REMARKS

  • Top of Doors dusting

  • REMARKS

  • REMARKS

  • Under Bed

  • REMARKS

  • REMARKS

  • Kettle condition / Tray setup

  • REMARKS

  • REMARKS

  • Minibar / Fridge

  • REMARKS

  • REMARKS

  • Smell Fresh

  • REMARKS

  • REMARKS

  • Blocked for VIP Arrival

  • REMARKS

  • REMARKS

  • Evacuation Sign / Door Knobs

  • REMARKS

  • REMARKS

  • Window Glass Knob / Curtains

  • REMARKS

  • REMARKS

  • Wall Picture / Art work Frame

  • REMARKS

  • REMARKS

  • Shower area

  • REMARKS

  • REMARKS

  • Room/Bathroom Supplies

  • REMARKS

  • REMARKS

  • Lamps / Lights

  • REMARKS

  • REMARKS

  • Furniture condition

  • REMARKS

  • REMARKS

  • Carpet / Bed Linen / Upholstery

  • REMARKS

  • REMARKS

  • Cleanliness

  • REMARKS

  • REMARKS

  • Safe Box Opened

  • REMARKS

  • REMARKS

  • Wardrobe Condition

  • REMARKS

  • REMARKS

  • A/C Grill cleanliness/condition

  • REMARKS

  • REMARKS

  • Writing Table / Paper Supplies / Mirror

  • REMARKS

  • REMARKS

HOTEL ROOM INSPECTION ( Room #2 )

  • Please choose the areas have been checked.

  • Room No:

  • Overall Condition

  • REMARKS

  • REMARKS

  • Top of Doors dusting

  • REMARKS

  • REMARKS

  • Under Bed

  • REMARKS

  • REMARKS

  • Kettle condition / Tray setup

  • REMARKS

  • REMARKS

  • Minibar / Fridge

  • REMARKS

  • REMARKS

  • Smell Fresh

  • REMARKS

  • REMARKS

  • Blocked for VIP Arrival

  • REMARKS

  • REMARKS

  • Evacuation Sign / Door Knobs

  • REMARKS

  • REMARKS

  • Window Glass Knob / Curtains

  • REMARKS

  • REMARKS

  • Wall Picture / Art work Frame

  • REMARKS

  • REMARKS

  • Shower area

  • REMARKS

  • REMARKS

  • Room/Bathroom Supplies

  • REMARKS

  • REMARKS

  • Lamps / Lights

  • REMARKS

  • REMARKS

  • Furniture condition

  • REMARKS

  • REMARKS

  • Carpet / Bed Linen / Upholstery

  • REMARKS

  • REMARKS

  • Cleanliness

  • REMARKS

  • REMARKS

  • Safe Box Opened

  • REMARKS

  • REMARKS

  • Wardrobe Condition

  • REMARKS

  • REMARKS

  • A/C Grill cleanliness/condition

  • REMARKS

  • REMARKS

  • Writing Table / Paper Supplies / Mirror

  • REMARKS

  • REMARKS

Hotel Page 4

F&B INSPECTION

  • Please mark No if non-operational or Yes if outlets have been checked.

  • Al Fayhaa

  • Restaurant Ambiance

  • Service Standards

  • Colleague Grooming

  • Food-Buffet Presentation

  • take a picture

  • the reason

  • Al Noor

  • Restaurant Ambiance

  • Service Standards

  • Colleague Grooming

  • Food-Buffet Presentation

  • take a picture

  • the reason

  • Al Andalus

  • Restaurant Ambiance

  • Service Standards

  • Colleague Grooming

  • Food-Buffet Presentation

  • take a picture

  • the reason

  • Lagenda

  • Restaurant Ambiance

  • Service Standards

  • Colleague Grooming

  • Food-Buffet Presentation

  • take a picture

  • the reason

  • Jasmine Café / Sports Lounge

  • Restaurant Ambiance

  • Service Standards

  • Colleague Grooming

  • Food-Buffet Presentation

  • take a picture

  • the reason

  • Heraa Tea Garden

  • Restaurant Ambiance

  • Service Standards

  • Colleague Grooming

  • Food-Buffet Presentation

  • take a picture

  • the reason

  • Bani Hashim 1, 2 & 3

  • Restaurant Ambiance

  • Service Standards

  • Colleague Grooming

  • Food-Buffet Presentation

  • take a picture

  • the reason

  • Etlalah

  • Restaurant Ambiance

  • Service Standards

  • Colleague Grooming

  • Food-Buffet Presentation

  • take a picture

  • the reason

  • Room Service

  • Restaurant Ambiance

  • Service Standards

  • Colleague Grooming

  • Food-Buffet Presentation

  • take a picture

  • the reason

RESTAURANT FEEDBACK

  • Meet and Assist Guest - First guest Feedback

  • Room No:

  • Guest Name:

  • Feedback:

  • Note

  • Note

  • Note

  • Note

  • Note

  • Meet and Assist Guest - Second guest Feedback

  • Room No:

  • Guest Name:

  • Feedback:

  • Note

  • Note

  • Note

  • Note

  • Note

COLLEAGUES RESTAURANT – AL MULTAQAA

  • Lights

  • REMARKS

  • REMARKS

  • Food Quality / Food Quantity

  • REMARKS

  • REMARKS

  • Cleanliness / Condition

  • REMARKS

  • REMARKS

KITCHEN

  • Please mark No if non-operational or Yes if outlets have been checked.

  • Floor Cleaning / Condition

  • REMARKS

  • REMARKS

  • Gloves / Head cap

  • REMARKS

  • REMARKS

  • First Aid Box

  • REMARKS

  • REMARKS

  • Safety

  • REMARKS

  • REMARKS

  • Hygiene Standards

  • REMARKS

  • REMARKS

  • Name Tag

  • REMARKS

  • REMARKS

  • Floor Cleaning / Condition

  • REMARKS

  • REMARKS

  • Stewarding area

  • REMARKS

  • REMARKS

SAFETY & SECURITY

  • Please mark No if non-operational or Yes if outlets have been checked.

  • Control Room Manned

  • REMARKS

  • REMARKS

    • GENERAL COMMENTS & RECOMMENDATIONS

Title Page

  • Towers.JPG

Towers Page 1

  • Occupancy:

  • ARR:

  • Dep:

General

  • MOD should always Inform his number to Operator / GSC / FO-Duty Manager )

  • Front Office - Duty Manager/Shift In charge

TELEPHONE ANSWERING

  • How many rings before a call is received.

  • Room Service Towers : (Call Ext # 8888)

  • RINGS

  • REMARKS

  • Housekeeping Towers : (Call Ext # 8321 - 8326).

  • RINGS

  • REMARKS

  • Reception Towers : (Call Ext # 1111)

  • RINGS

  • REMARKS

Towers Page 2

TOWERS LOBBY / PUBLIC AREA

Entrances/Lobby - Cleanliness / Condition / Lights

  • ( Tower 2 )

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Tower 3

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Tower 5

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Tower 6

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

Toilet – Condition / Cleanliness / Supplies / Lights

  • Tower 3

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

Elevators - Cleanliness / Condition

  • ( Tower 2 )

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Tower 3

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Tower 5

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Tower 6

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Floors / Walls / Ceiling / Chandelier / Lights – Condition

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Flowers- fresh and arranged well

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Complete Tour of Villa area 06th Floor – Condition / Cleanliness / Lights

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Hotel & Towers Building Roshan Lights

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • 01-Tower Staircase Tour

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

TOWERS FRONT OFFICE

  • Lobby Presence: Bell Boy, Receptionist, Duty Manager

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Colleague Grooming: Uniform, Nametag, etc.

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Back Area / Luggage Room Neat/Tidy / Condition

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • First Aid Box

  • REMARKS

  • Lobby Cleanliness / Condition / Lights

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • Monitor Guest Arrival Experience

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

  • REMARKS

GUEST FEEDBACK

Tower 2

  • Meet and Assist Guest - First guest Feedback

  • Room No:

  • Guest Name:

  • Feedback:

  • Note

  • Note

  • Note

  • Note

  • Note

  • Meet and Assist Guest - Second guest Feedback

  • Room No:

  • Guest Name:

  • Feedback:

  • Note

  • Note

  • Note

  • Note

  • Note

Tower 3

  • Meet and Assist Guest - First guest Feedback

  • Room No:

  • Guest Name:

  • Feedback:

  • Note

  • Note

  • Note

  • Note

  • Note

  • Meet and Assist Guest - Second guest Feedback

  • Room No:

  • Guest Name:

  • Feedback:

  • Note

  • Note

  • Note

  • Note

  • Note

Tower 5

  • Meet and Assist Guest - First guest Feedback

  • Room No:

  • Guest Name:

  • Feedback:

  • Note

  • Note

  • Note

  • Note

  • Note

  • Meet and Assist Guest - Second guest Feedback

  • Room No:

  • Guest Name:

  • Feedback:

  • Note

  • Note

  • Note

  • Note

  • Note

Tower 6

  • Meet and Assist Guest - First guest Feedback

  • Room No:

  • Guest Name:

  • Feedback:

  • Note

  • Note

  • Note

  • Note

  • Note

  • Meet and Assist Guest - Second guest Feedback

  • Room No:

  • Guest Name:

  • Feedback:

  • Note

  • Note

  • Note

  • Note

  • Note

Towers Page 3

    GENERAL COMMENTS & RECOMMENDATIONS

  • undefined

  • Name

  • Signature

Manager On Duty Report
Mod Report

Manager On Duty Report

Makkah Hotel & Towers

Use this Template
The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.

Related checklists

Duty Manager Report
Regal Heights
Duty Manager Report
3 Downloads
Duty Manager Report
Regal Heights
Duty Manager Report
0 Downloads
Manager On Duty Report - Towers
Elnabigha Saad
Manager On Duty Report - Towers
1 Downloads
Manager On Duty Report - Towers 28
Elnabigha Saad
Manager On Duty Report - Towers 28
1 Downloads
Manager On Duty Report - Towers 2
Elnabigha Saad
Manager On Duty Report - Towers 2
1 Downloads
Manager On Duty Report - Towers
Mod Report
Manager On Duty Report - Towers
2 Downloads
Duty Manager Report
Fabio Graça
Duty Manager Report
5 Downloads
Manager On Duty Report - Towers
Abdulaziz Aljafri
Manager On Duty Report - Towers
2 Downloads
back arrow for carousel
back arrow for carousel
iAuditor Logo Icon ©SafetyCulture 2022