MDF Recall log - Roles and Responsibilities

• Audit Title

• Conducted on

  Date

• Personnel

• Prepared by

• Date recall was initiated

  Date

• Nature of the problem; possible causes, injuries, illnesses or deaths, problem growing or contained, symptoms/reactions, was the product involved in a similar issue before?

• Product name, code, best fed by date, size, number of cases produced/affected

• Recall necessary?

  Yes

  No

  N/A

Owner

• Media/news outlet contacted?

• Quality Assurance available to fulfill appointed duties?

  Yes

  No

  N/A

• Refer to Quality Assurance section for further duties

• Add signature

  Sign

Administration/Order Desk

List of clients to be contacted

• First possible time distributor could have acquired product

  Date

• Suspected number of cases bought

• Invoice found?

  Yes

  No

  N/A

• Client name

• Client email

• Client phone number

• Add signature

  Sign

Sales manager Replacement if absent: Administration

Businesses and customers contacted

• Order of contact: distributors first, resellers second, customers last

  Select Distributor Reseller Customer

  • Distributor
  • Reseller
  • Customer

• Time contacted

  Date

• Date of sale/shipment

  Date

• Contacted by email

• Contacted by telephone

• Affected products bought, amount bought originally/how much left in store

• If reseller, recall notice posted?

  Yes

  No

  N/A

• Quality Assurance informed of findings?

  Yes

  No

  N/A

• Add signature

  Sign

Quality Assurance Replacement if absent: Owner

• Daily sheet found/printed

• Add media

  Media

• Copy given to administration/order desk?

• Daily HACCP QA checklist printed

• Add media

  Media

• undefined

• Copy given to administration/order desk?

• AFPA contacted
Interactions with AFPA

• Details of interaction

• Time of AFPA interaction

  Date

• Product release or disposal form completed?

  Yes

  No

  N/A

• AFPA informed of release/disposal?

  Yes

  No

  N/A

• Northern Alberta Processors called (if product disposal required)

  Yes

  No

  N/A

• If needed, call: - West Coast Reduction (Edmonton): 1-780-6750 or 1-800-231-4767 email info@wcrl.com
  1930 121st avenue, Edmonton, Alberta, T6S 1B1
  - West Coast Reduction (Vancouver): 1-604-255-9301 or 1-855-955-9301 email info@wcrl.com
  105 Commercial Drive North, Vancouver, British Columbia, V5L 4V7
  - West Coast Reduction (Saskatoon): 1-306-934-4887 or 1-800-803-9714 email info@wcrl.com
  3018 Miners avenue, Saskatoon, Saskatchewan, S7K 4Z8
  -

• Add signature

  Sign

Shipping/Receiving Replacement if absent: Administration/Order desk

• Affected items found in inventory

• undefined

• Number of boxes found

• "On hold" notice posted on product

• Suspect ingredients removed from production

• Suspected ingredients segregated

• Product placed on truck/shipped/transferred in last 2 days?

• Customer contacted?

  Yes

  No

  N/A

• Driver contacted?

  Yes

  No

  N/A

• Driver returning to factory?

  Yes

  No

  N/A

• Product from truck placed with other "on hold" product?

  Yes

  No

  N/A

• Returned product?

  Yes

  No

  N/A
Write where product was returned from, description and code of product, number of cases returned

• undefined

• Date received

  Date

• Product placed with other segregated products and labelled with "on hold" notice?

  Yes

  No

  N/A

• Add signature

  Sign

• undefined

H-Cold warehouse

• Contact person: Sy Park, general manager at H-Cold Burnaby
  Phone: 604-473-9333 or 604-473-9383
  Email: brian@hcold.com
  
  Roy Center, 5505 Roy street, Burnaby, BC, V5B 3A5

• Number of cases bought

• Number of cases still on hand

• Date contacted

  Date

Erb warehouse

• Contact person: Lisa Adkins, Customer service Co-ordinator, Erb cold storage
  Phone: 1-800-665-2653 ext 3360 Email: ladkins@erbgroup.com
  

• Number of cases bought

• Number of cases still on hand

• Date contacted

  Date

• Number of cases affected

• Number of cases found

• Product cleared for release or disposal?

  Disposal

  Release

• Date recall ended

  Date